My dad swore by Cophall Park & Ride and I can see why. Booking is easy, directions to the site are clear and it is better value for money than to Gatwick Airport's own car parks. I was concerned that... Mehr ansehen
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Das sagen Bewerter
Have been using for many years. Booking system is easy. Arrival processing is always quick and efficient. Used recently and on arrival 14 September the arrival car park was full and several people... Mehr ansehen
Unternehmen hat geantwortet
Always use Cophall , Happy helpful people in the office , bus drivers always greet us no matter what time of day , especially early mornings they still have a smile. Car looked after, and very pro... Mehr ansehen
Unternehmen hat geantwortet
Easy to locate. Check in and out quick and easy. Bus clean both ways with pleasant driver and didn’t have to wait long on our return in the early hours of the morning for the bus to arrive. Car secu... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Cophall Parking Gatwick has over 30 years of experience providing Park and Ride services for Gatwick Airport. With our close proximity to the airport and our frequent bus transfers, Cophall Parking is the regarded by many as the most convenient Park and Ride service at Gatwick. Our 2000 space Car Park bears the prestigious Park Mark Award and is police checked for safety and security.
Kontaktinformationen
Cophall Park & Ride, Effingham Road, , RH10 3HZ, Copthorne, Vereinigtes Königreich
- 01342 712779
- reservations@cophallparking.co.uk
- www.cophallparkinggatwick.co.uk
4.6
Hervorragend
3079 Bewertungen
Bittet Kunden um Bewertungen
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Very efficient staff and very helpful…
Very efficient staff and very helpful bus driver
16. September 2026
Antwort von Cophall Park & Ride Gatwick
We appreciate your positive feedback. We are happy to hear that you found our staff efficient and our bus driver helpful.
Cophall Park & Ride Gatwick
I've used this company for years
I've used this company for years, never had a problem either booking or being collected from Gatwick airport. First class service.
22. September 2026
Antwort von Cophall Park & Ride Gatwick
We're delighted to hear that you've consistently had a first-class experience with our service over the years, both with booking and collections from Gatwick Airport. We truly appreciate your loyalty!
Cophall Park & Ride Gatwick
Antwort von Cophall Park & Ride Gatwick
Thank you for your positive feedback!
Cophall Park & Ride Gatwick
Having used cophall for many years
Having used cophall for many years. But unfortunately never again. . On collection car mats were covered in mud . Bird poo all over the rear of the car. I don’t just mean a little . More poo than paint on show. When I complained they jet washed with plain water. It has taken 3 washes and a polish to restore paintwork. Never again
15. September 2026
Antwort von Cophall Park & Ride Gatwick
Thank you for your review and for having used Cophall for many years. We’re very sorry that your most recent experience has left you feeling this disappointed.
Our customers’ vehicles are stored in secure open-air parking compounds, so unfortunately bird droppings and dirt can occur while vehicles are parked outside. However, the extent you have described, together with the mud inside the vehicle, is something we would like to look into further.
We’re pleased that the team attempted to clean the vehicle when you raised the issue at the time, but we appreciate from your comments that this did not resolve the problem satisfactorily.
As a longstanding customer, we are particularly disappointed to hear that this experience has resulted in you deciding not to use us again. Please email customerservices@cophallparking.co.uk with your booking reference, vehicle registration and, if possible, any photographs you took of the vehicle when it was returned.
This will allow our Customer Services team to investigate what happened and review the condition in which your vehicle was returned.
We sincerely apologise for the disappointment and inconvenience caused.
Many Thanks,
Cophall Park & Ride Gatwick
5 star performance this time
5 star performance this time. Car was waiting out the front of the office on our return!
21. September 2026
Antwort von Cophall Park & Ride Gatwick
We're so glad to hear we provided a 5-star experience and that your car was ready for you! We appreciate your positive feedback.
Cophall Park & Ride Gatwick
The service was excellent it was very…
The service was excellent it was very quick booking the car in and getting to the airport was easy and the staff were great.
21. September 2026
Antwort von Cophall Park & Ride Gatwick
We're delighted to hear that you found our service excellent, with quick booking and easy transfers to the airport. It's wonderful to know our staff made a positive impression!
Cophall Park & Ride Gatwick
Excellent service from Cophal Parking\
Excellent service from Cophal Parking\. Everything was smooth, professional and well organised from start to finish\. The staff were friendly and helpful, and the whole process was very easy\. I would definitely use them again and highly recommend them\!
12. September 2026
Antwort von Cophall Park & Ride Gatwick
We're absolutely delighted to hear that your experience with us was smooth, professional, and well-organized from beginning to end. It's wonderful to know that our staff were friendly and helpful, making the entire process easy for you. We truly appreciate your high recommendation and look forward to welcoming you back!
Cophall Park & Ride Gatwick
Easy to book
Easy to book. Fast check in and car drop off. Bus ready and waiting to go to airport. Return was easy as well. Phone call to office and approx 5 minute wait for bus. Quick collection of car keys so straight off for trip home.
19. September 2026
Antwort von Cophall Park & Ride Gatwick
We are so glad to hear that your booking, check-in, and car collection experiences were all smooth and efficient. We appreciate you sharing your positive feedback!
Cophall Park & Ride Gatwick
Great service
Been using this service for the past 10 years always use them wouldn’t go anywhere else.
19. September 2026
Antwort von Cophall Park & Ride Gatwick
We are incredibly grateful for your continued loyalty over the past decade. Your kind words truly mean a lot to us!
Cophall Park & Ride Gatwick
Easy drop off and pickup,but miserable…
Easy drop off and pickup,but miserable guy at reception was not a great start to holiday feelings 😕 😞
19. September 2026
Antwort von Cophall Park & Ride Gatwick
We appreciate you sharing your experience. We are concerned to hear about your interaction with a team member and will address this internally to ensure a more welcoming start for all our guests.
Cophall Park & Ride Gatwick
Nice & easy to navigate
Nice & easy to navigate around the booking
Roll on the transfers
18. September 2026
Antwort von Cophall Park & Ride Gatwick
We're delighted to hear that you found the booking process easy to navigate! We look forward to providing you with excellent transfers.
Cophall Park & Ride Gatwick
Antwort von Cophall Park & Ride Gatwick
We are so pleased to hear that you consistently receive excellent service from us. Thank you for taking the time to share your positive feedback!
Cophall Park & Ride Gatwick
Always absolutely brilliant
Always absolutely brilliant, been using cophall for 28 yrs.
Well done!
10. September 2026
Antwort von Cophall Park & Ride Gatwick
We are delighted to hear of your continued satisfaction over 28 years. Thank you for your kind words!
Cophall Park & Ride Gatwick
Easy to book online
Easy to book online. And, when I spoke to the agent after I made a mistake, they were very helpful & sorted everything out.
16. September 2026
Antwort von Cophall Park & Ride Gatwick
We're so glad to hear that your online booking experience was easy and that our team was able to assist you effectively when you needed help. We appreciate your kind words!
Cophall Park & Ride Gatwick
Always so helpful
Always so helpful. The Team had lost power when I arrived but were still able to access my details. Likewise - seamless process when it came to them picking me up.
11. September 2026
Antwort von Cophall Park & Ride Gatwick
We're so happy to hear that our team was able to assist you efficiently, even during a power outage! We appreciate you acknowledging our seamless service. Thank you for your kind words!
Cophall Park & Ride Gatwick
Location was good although busy did not…
Location was good although busy did not take too long to check in and same when returning.
7. September 2026
Antwort von Cophall Park & Ride Gatwick
We're glad to hear that your check-in and return processes were efficient despite the busy location. We appreciate your feedback.
Cophall Park & Ride Gatwick
Antwort von Cophall Park & Ride Gatwick
We're delighted to hear that you found the booking process straightforward and easy to use. Thank you for your positive feedback!
Cophall Park & Ride Gatwick
Shuttle bus frequent
Shuttle bus frequent, toilets at drop off point, bus stop easy to find at Gatwick, staff allways helpful and friendly, have used every holiday for past few years and allways feel my car is safe and secure.
16. September 2026
Antwort von Cophall Park & Ride Gatwick
We're delighted to hear that our shuttle service, facilities, and helpful staff have consistently met your expectations. It's wonderful to know you feel your car is safe and secure with us every holiday. Thank you for your continued trust!
Cophall Park & Ride Gatwick
Very good service thank you so much
8. September 2026
Antwort von Cophall Park & Ride Gatwick
We are so pleased to hear you had a very good experience with our service. Thank you for your kind words!
Cophall Park & Ride Gatwick
Very convenient for us quick check in…
Very convenient for us quick check in with car and transfer to Gatwick airport, easy communication for pick up when arrival back to collect car from Cophall.
14. September 2026
Antwort von Cophall Park & Ride Gatwick
We're so glad to hear that our quick check-in and transfer to Gatwick airport were convenient for you. It's also great that communicating for your car collection was easy upon your return. Thank you for your positive feedback!
Cophall Park & Ride Gatwick
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