Always use Cophall , Happy helpful people in the office , bus drivers always greet us no matter what time of day , especially early mornings they still have a smile. Car looked after, and very pro... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Easy to locate. Check in and out quick and easy. Bus clean both ways with pleasant driver and didn’t have to wait long on our return in the early hours of the morning for the bus to arrive. Car secu... Mehr ansehen
My dad swore by Cophall Park & Ride and I can see why. Booking is easy, directions to the site are clear and it is better value for money than to Gatwick Airport's own car parks. I was concerned that... Mehr ansehen
Unternehmen hat geantwortet
Easy check in. Regular shuttle bus. On return the bus waited for us and car collection very straightforward. Clearly a very secure facility so no worries regarding the safety of your car.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Cophall Parking Gatwick has over 30 years of experience providing Park and Ride services for Gatwick Airport. With our close proximity to the airport and our frequent bus transfers, Cophall Parking is the regarded by many as the most convenient Park and Ride service at Gatwick. Our 2000 space Car Park bears the prestigious Park Mark Award and is police checked for safety and security.
Kontaktinformationen
Cophall Park & Ride, Effingham Road, , RH10 3HZ, Copthorne, Vereinigtes Königreich
- 01342 712779
- reservations@cophallparking.co.uk
- www.cophallparkinggatwick.co.uk
4.7
Hervorragend
3077 Bewertungen
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Excellent service as always
Excellent service as always, even in the early hours of a Sunday morning. Used Cophall on numerous occasions and would highly recommend them
3. Oktober 2026
Autumn Holiday
Easy to locate. Check in and out quick and easy. Bus clean both ways with pleasant driver and didn’t have to wait long on our return in the early hours of the morning for the bus to arrive. Car securely parked. Have used previously when travelling from Gatwick and would recommend.
2. Oktober 2026
Very well organised
Very well organised, friendly staff and the buses run frequently so no stress getting to the airport
25. September 2026
Arrived at Cophall checked in swiftly…
Arrived at Cophall checked in swiftly straight onto bus. Same on return well pleased
25. September 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
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Easy to book
Easy to book, clear instructions. Staff friendly and helpful. Car was safe
30. September 2026
Antwort von Cophall Park & Ride Gatwick
We're so happy to hear that our booking process was easy and our staff was friendly and helpful. We're glad you felt safe.
Cophall Park & Ride Gatwick
Antwort von Cophall Park & Ride Gatwick
Thank you for your positive feedback!
Cophall Park & Ride Gatwick
Everything was excellent from drop and…
Everything was excellent from drop and to pick
Perfect
11. September 2026
Antwort von Cophall Park & Ride Gatwick
We are thrilled to hear that your experience with us was perfect from start to finish. Thank you for your wonderful feedback!
Cophall Park & Ride Gatwick
Great value and very efficient P&R service for Gatwick
My dad swore by Cophall Park & Ride and I can see why. Booking is easy, directions to the site are clear and it is better value for money than to Gatwick Airport's own car parks. I was concerned that the claimed journey time to the airport was too short (according to Google Maps) but smiled happily when the shuttle bus took a left through a permission only barrier into a commercial zone next to the South Terminal. Only downsides were the car being covered in pine needles upon collection (damn you, Mother Nature!) and the staff at the P&R. Smile more, folks 😉. You do such a good job.
8. September 2026
Antwort von Cophall Park & Ride Gatwick
We're so pleased to hear that we could live up to your dad's recommendation and that you found our booking process easy and directions clear. We're glad our value and efficient shuttle service to the South Terminal met your expectations. We appreciate your feedback regarding the pine needles and the demeanor of our staff. We will certainly address these points with our team to ensure a consistently positive experience for all our customers. Thank you for your kind words about our service.
Cophall Park & Ride Gatwick
Nice friendly staff
Nice friendly staff. Used to use Purple Parking but they’re now trying to restrict vehicles in size. So if you have a combi van etc they’ll likely not accept you. So I will use Cophall from now on.
24. September 2026
Antwort von Cophall Park & Ride Gatwick
We're so glad to hear you found our staff friendly and that you'll be choosing us for your future parking needs. We appreciate you highlighting our accommodating vehicle policies.
Cophall Park & Ride Gatwick
Have been using for many years
Have been using for many years. Booking system is easy. Arrival processing is always quick and efficient. Used recently and on arrival 14 September the arrival car park was full and several people were looking bemused not knowing what to do for some while before anyone gave instructions. Since moving from mini buses to buses frequency of service has declined as several times we have found ourselves waiting some time at the Airport in the cold for a pick up. Mini buses took less people but were much m ore frequent and you didn't have to keep retrieving you luggage from around the bus every time it went round a corner. There is insufficient luggage space to people on the buses. However, the staff and system is efficient and we will continue to use. Just not as happy as we used to be.
14. September 2026
Antwort von Cophall Park & Ride Gatwick
We appreciate you sharing your long-standing experience with our services. We are pleased to hear that you find our booking system easy to use and our arrival processing quick and efficient. We are concerned to learn about the issues you encountered on September 14th with the full arrival car park and the subsequent confusion, as well as your observations regarding the bus service frequency and luggage space. Your feedback about the transition from minibuses to buses and its impact on your wait times and comfort at the airport is very important to us.
Cophall Park & Ride Gatwick
Always use Cophall
Always use Cophall ,
Happy helpful people in the office , bus drivers always greet us no matter what time of day , especially early mornings they still have a smile.
Car looked after, and very prompt booking in and collecting
24. September 2026
Antwort von Cophall Park & Ride Gatwick
We're so pleased to hear that you consistently choose us and appreciate our happy, helpful office staff and the friendly greetings from our bus drivers, even in the early mornings. It's wonderful to know your car is well looked after and that our booking and collection process is prompt.
Cophall Park & Ride Gatwick
Antwort von Cophall Park & Ride Gatwick
We're delighted to hear that you found the booking process easy and the car drop-off simple. It's also great to know that your airport pickup was prompt. Thank you for your positive feedback!
Cophall Park & Ride Gatwick
Cophall offer reliable
Cophall offer reliable, trust worthy and acceptable price, park and ride service. I have used them several times over the past few years and would highly recommend them.
29. September 2026
Antwort von Cophall Park & Ride Gatwick
We're so pleased to hear that you consistently find our park and ride service reliable, trustworthy, and acceptably priced. Thank you for your continued loyalty and for highly recommending us!
Cophall Park & Ride Gatwick
Issue free parking and transport for Gatwick
As ever, Cophall met our expectation. Easy to book, no problems at drop off. Also good pick-up, and easy collection.
All went smoothly
2. September 2026
Antwort von Cophall Park & Ride Gatwick
We are so pleased to hear that we met your expectations and that everything went smoothly from booking to drop-off and collection. Thank you for your positive feedback!
Cophall Park & Ride Gatwick
Too many cars not moved quick enough
Too many cars not moved quick enough
Attitude of some staff is abrupt and not welcoming
Driver going was friendly but not the return driver
29. September 2026
Antwort von Cophall Park & Ride Gatwick
Thank you for your feedback. We’re pleased to hear that you found your outbound transfer driver friendly, but we’re sorry that you did not receive the same welcoming service from some of the other members of our team.
We would particularly like to understand what you mean by “too many cars not moved quick enough”, as there isn't enough information within the review for us to understand what happened or which part of the parking process you are referring to.
We take the care, security and movement of our customers’ vehicles extremely seriously, and vehicles are parked and repositioned according to our operational requirements and customers’ scheduled return times.
We’re also disappointed to hear that you found some staff abrupt and that your return driver was not as friendly as the driver on your outbound journey. This is not the impression we want customers to leave with.
Please email customerservices@cophallparking.co.uk with your booking reference, date of travel and some further details about what happened. This will allow us to identify the staff involved and properly investigate your comments regarding the vehicle movements.
We appreciate your feedback and would welcome the opportunity to understand your concerns in more detail.
Many Thanks,
Cophall Park & Ride Gatwick
Good Service efficient mini bus service…
Good Service efficient mini bus service to and from airport
22. September 2026
Antwort von Cophall Park & Ride Gatwick
We're so pleased to hear that you found our shuttle service efficient for your airport transfers. We appreciate your kind words!
Cophall Park & Ride Gatwick
Great service.
Was having problems booking on line so phoned and a very nice lady did it for me. Got through straight away, no hanging on the phone for ages. Great service.
28. September 2026
Antwort von Cophall Park & Ride Gatwick
We're so glad to hear that our team was able to assist you with your booking over the phone, and that you experienced such prompt and helpful service. It's wonderful to know that we could make the process easy for you!
Cophall Park & Ride Gatwick
This is the second time we have used…
This is the second time we have used this company and both times found the staff to be very rude,I also was not happy when we returned as the car was filthy on the outside, it was obvious that it had been parked under trees as most of the tree was on the bonnet.our car was not the worst some of them you couldn’t work out what colour it was it was that bad
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cophall Park & Ride Gatwick
Thank you for your review. We’re sorry to hear that you have been disappointed with aspects of your experience at Cophall.
We are concerned by your comments regarding our staff and would like the opportunity to investigate them properly. We do, however, dispute the suggestion that our team are generally rude to customers. As you state that this has happened on both of your visits, we would particularly like to identify the bookings and establish which members of staff you dealt with on each occasion.
Unfortunately, your review provides no full name, booking references, dates of travel or vehicle registration, so we currently have no way of identifying either of your stays or investigating your concerns. We would also hope that the fact you chose to return to Cophall for a second booking following your first experience indicates that there were positive aspects to the service you received.
Regarding the condition of your vehicle, our customers’ cars are stored in secure open-air parking areas, so unfortunately leaves, pollen, tree debris, bird droppings and general dirt can accumulate while vehicles are parked outside. This does not mean that vehicles are being stored in an unsuitable or insecure location.
Please email customerservices@cophallparking.co.uk with your booking references, dates of travel and vehicle registration so that we can identify both stays and properly investigate your comments regarding our staff and the condition of your vehicle.
We’re sorry that your latest experience has left you disappointed and would appreciate the opportunity to look into your concerns fully.
Many Thanks,
Cophall Park & Ride Gatwick
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