Excellent service very polite and helpful customer service advisor Jennifer Jeslin.She went beyond her way to sort the problems and still sorting other work. I give her 10stars plus. She deserves com... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Was struggling selling a stock but rang customer services who talked me through the process and stayed on the phone throughout. I can’t praise Nivedha enough for her help. Excellent service.
Unternehmen hat geantwortet
I telephoned for guidance on the process to transfer CSN shares into an ISA account. The agent Manish talked me through what I needed to know with patience and courtesy. All my questions were answere... Mehr ansehen
Unternehmen hat geantwortet
The customer services agent, Ramsiya, was professional , patient and provided me with the information I needed. She listened to my questions and guided me through the process I need to follow .. a gr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigtes Königreich
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4.6
Hervorragend
772 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von EQi
We appreciate your positive feedback regarding our customer service! We are so glad we could help you.
Antwort von EQi
Thank you so much for leaving a review! We're pleased to hear you had a good experience with us.
The operator on the other end was fantastic. very…
The operator on the other end was very considerate of my inadequate knowledge and directed me patiently and skilfully to what I was trying to do.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von EQi
We're happy to hear that our operator was helpful and patient in guiding you. We appreciate you taking the time to share your positive experience with us!
Employee had good knowledge of the…
Employee had good knowledge of the query that had and helped me through process.
24. April 2026
Antwort von EQi
We appreciate your feedback and are happy to learn that our employee's knowledge helped you through the process effectively.
The person was really helpful and…
The person was really helpful and polite. She explained the account to me and carried out the task I needed doing.
24. April 2026
Antwort von EQi
We're happy to hear that the person was helpful and polite while explaining your account and completing your task. Thank you for your positive feedback!
Great customer service
The member of staff acted quickly, understood my needs ,explained how she would proceed and offered to call me back once the trading was complete to save me hanging on the phone. She quickly called me back to confirm that all was in order.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von EQi
We're happy to hear that the staff member acted quickly and efficiently to meet your needs. We appreciate you taking the time to share your positive experience with us!
Excellent customer service by Ramsiya
We spoke with Ramsiya who was very very helpful and knowledgeable. Polite and resolved all our problem.
23. April 2026
Antwort von EQi
We're happy to hear that the staff member was very helpful and knowledgeable! We appreciate you recognizing their politeness and problem-solving skills.
Very friendly staff and really helpful…
Very friendly staff and really helpful with my query.
22. April 2026
Antwort von EQi
We're so glad our staff was friendly and helpful in resolving your query. Thank you for your positive feedback; we appreciate it.
Manish has very helpful and helped me…
Manish has very helpful and helped me set up my account quickly
22. April 2026
Antwort von EQi
We are happy to hear that the account setup was quick and helpful. We appreciate your positive feedback and thank you for sharing.
Very helpful. Thank you.
The adviser quickly understood my questions & was very clear & patient in giving me all the information i required.
22. April 2026
Antwort von EQi
We appreciate you sharing your feedback. We're happy to hear that the adviser clearly understood your questions and provided all the information you required with patience.
Ratheesh P Was quite helpful...
Ratheesh P Was quite helpful. However, there was long silences on the phone and I never knew whether he was still there or not so I think some sort of reassurance could have been good. But that's just a small thing and I hope it's taken constructively
I think he did misunderstand a question of mine at the end where I wanted to withdraw some cash that I had sitting in my account. And he advised me that I had to do it via my bank. Instruct my bank, but I think maybe he was confused with organising a direct debit.
21. April 2026
Antwort von EQi
We appreciate your feedback. We're glad to hear that the agent was helpful. We'll address the silences during calls to ensure better reassurance. Thank you for your constructive input.
Very helpful and rang back when I…
Very helpful and rang back when I inadvertently disconnected
21. April 2026
Antwort von EQi
We're glad our team could assist you effectively and promptly when the call was disconnected. Thank you for sharing your positive experience!
Antwort von EQi
We really appreciate your feedback and are happy that the representative understood your needs.
ISA help
Trying to get get some clarification on how to transfer shares into an ISA and what the costs would be, took a long time. i had to keep checking as "yes" was used alot, but not to confirm my query.
21. April 2026
Antwort von EQi
We appreciate your feedback and apologize for the unclear information and delays you experienced while trying to transfer shares. We'll review this to improve clarity. In the meantime, i have requested for a representative to reach out to you.
ISA transfer
Easy to deal with, operator explained procedure as we went along and deal was completed quickly.
21. April 2026
Antwort von EQi
We're glad you found the process easy and efficient. It's great to hear the operator provided a clear explanation, and the deal was completed quickly. Thanks!
ISA support
Manish was most helpful in lining up trade for my flexible ISA.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von EQi
We're happy to hear that you found our team member helpful in setting up your flexible ISA trade. We appreciate your positive feedback!
Antwort von EQi
We're happy to hear that our customer service was helpful to you. Thank you for your positive feedback; we appreciate it.
Antwort von EQi
We're happy to hear that our team member efficiently resolved your problem and provided helpful assistance! We appreciate your feedback.
I called for assistance for help with the website
I called for assistance with the website as I'm new to the site. I found the person was very knowledgeable and very helpful walking me through the site.
21. April 2026
Antwort von EQi
We're happy to hear that our team member was very helpful and knowledgeable while guiding you through our website. We appreciate your positive feedback and thank you for your time.
Antwort von EQi
We're happy to hear that the agent was patient and helpful, and explained everything thoroughly. We appreciate your positive feedback.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.