I telephoned for guidance on the process to transfer CSN shares into an ISA account. The agent Manish talked me through what I needed to know with patience and courtesy. All my questions were answere... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had an email re the latest Lloyds dividend in my EQUINITI account but not one from my EQI investment account for some reason. I then inadvertently used the wrong address to try to access my EQI... Mehr ansehen
Unternehmen hat geantwortet
Telephoned eqi today to perform a financial transaction and was surprised by how easy the whole process has been made. It’s evidently good process design but also Ramsiya, the lady handling this, wa... Mehr ansehen
Unternehmen hat geantwortet
I call to speak to one of your experts to undertake a trade between accounts Manish was super friendly and helpful Tool time to understand my needs, confirmed back and explained clearly what nee... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigtes Königreich
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4.6
Hervorragend
760 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lady dealing with my enquiries Nivedha…
Lady dealing with my enquiries Nivedha was very helpful and patient when helping me with my transactions
19. Juni 2026
Antwort von EQi
We're happy to hear our team member was very helpful and patient with your transactions. We appreciate your feedback!
The phone call specifically
The phone call specifically. The Agent was really helpful and knew what and where for me to go online.
19. Juni 2026
Antwort von EQi
We're happy to hear our agent provided such helpful guidance during your call. Thank you for sharing your positive feedback.
Antwort von EQi
We're happy you received knowledgeable and professional service. We appreciate your feedback.
Antwort von EQi
We're glad to hear our team was helpful. Thank you for your kind words.
Excellent communication
Excellent communication , all questions fully answered, polite helpful informative patient first class experience
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EQi
We're happy to hear you had a first-class experience with excellent communication and fully answered questions. Thank you for your feedback.
Ramiysa was professional and helpful
Ramiysa was professional and helpful. She answered all my questions and resolved my query.
15. Juni 2026
Antwort von EQi
We're happy to hear our staff was professional and helpful, answering all your questions.
The lovely lady who assisted me
The lovely lady who assisted me. She helped me find my way around the website and she was very patient.
16. Juni 2026
Antwort von EQi
We're glad we could help you navigate our website. We appreciate your kind words and patience.
nivadha
nivadha. was very polite and patiencent exerlant work thank you she is an assted to you company
16. Juni 2026
Antwort von EQi
We're so glad to hear you had such a positive experience. We appreciate your kind words!
Manish was extremely polite and…
Manish was extremely polite and professional, answered all of my questions to my complete satisfaction, excellent all round .
15. Juni 2026
Antwort von EQi
We're happy to hear our team member was polite and professional, answering all your questions to your satisfaction. Thank you for your feedback.
My telephone call was handled by…
My telephone call was handled by Ramsiya.
She was extremely knowlegeable and well informed.
She answered all my queries in a very polite and patient way.
I am very pleased that she answered my call.
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EQi
We are so glad to hear about your positive experience! Your kind words about our team member's helpfulness and politeness are truly appreciated. Thank you for sharing your feedback.
DavaSold my holding of Endava recently
Sold my holding of Endava recently
Only had 63 units
Had to go thru a dealer as this is how antiquated their platform is!
When questioning their customer service they could not give me a specific issue as to why it occurred
Steer clear dreadful operation
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EQi
We're sorry to hear about your recent experience selling your shares and the difficulties you faced with our platform and customer service. We are reviewing your feedback to improve our processes.
Very helpful Assistant
Very helpful Assistant
Easy to follow guidelines for a novice!
Good communication
11. Juni 2026
Antwort von EQi
We're so glad you found our assistant helpful and our guidelines easy to follow. We appreciate your kind words!
Simple and straightforward
Simple and straightforward , the agent Ramsiya was very professional and courteous
10. Juni 2026
Antwort von EQi
We're glad to hear your experience was simple and straightforward. We appreciate your kind words.
Antwort von EQi
We're glad our team made it simple. Thank you for your positive feedback!
The advisor ramsia was very helpful and…
The advisor ramsia was very helpful and understood the query very well good customer service
9. Juni 2026
Antwort von EQi
We're so glad to hear our advisor was helpful and provided good customer service. Thank you for your feedback!
Antwort von EQi
We are so pleased we could resolve your issue quickly and professionally. Thank you!
Bed & Breakfast transaction
My only problem was his diction as my hearing is poor but he was helpful and completed my transaction
8. Juni 2026
Antwort von EQi
We appreciate your feedback. We are glad we could help, and we will address the diction concern.
Share transfer guidance
I telephoned for guidance on the process to transfer CSN shares into an ISA account. The agent Manish talked me through what I needed to know with patience and courtesy. All my questions were answered and he provided additional information which has enabled me to decide my way forward.
5. Juni 2026
Antwort von EQi
We're so happy to hear our agent provided such clear and helpful guidance. We appreciate you sharing your positive experience with us!
The IVR introduction is awful
The IVR introduction is awful. I had to repeat my account number 4 times!
When I got through Ramsiya carried out my request quickly and easily. Well done..
5. Juni 2026
Antwort von EQi
We're sorry to hear about the IVR difficulties. We're glad our team member could assist you efficiently. Your feedback is valuable.
Awful interface
quite possibly the worst investing interface i've ever seen
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EQi
We appreciate your feedback. We are always working to improve our interface.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.