EQi Bewertungen 760

Manish helped me with my first time enquiry, most helpful and explained exactly what I needed to do to change some settings regarding Dividend payouts.

5 stars

RAMSIYA made my experience quick, and easy, I cannot thank ramsiya enough, she was very knowledgeable. thank you.

excellent, quick, great knowledge, Ramceiya

Friendly welcome. Understood my request quickly and explained a much quicker way to achieve what I wanted. Which my previous two calls had failed to advise. Took time to make sure I understood the process and confirmed my summary of the conversation as being correct. Advised me to ring back in one week to check process was proceeding.

Helpful expert advice pleasantly and speedily delivered by Herschelle to a question that FAQs etc couldn't answer

Shares and ISAs are not something I regularly deal in so when I wanted assistance I was aware that I might not be using the correct terminology or even have all of the required details and so was somewhat nervous. The lady I spoke to (Ramsiya ) was patient and extremely helpful and walked me through the whole process. Ramsiya is amazing and, although I am sure other personnel at EQi are also capable in this regard, I hope I am lucky enough to speak to Ramsiya the next time I require assistance.

Handling funds for company share schemes and take the time to explain how to handle these on maturity . Ideal for those who only take out shares as part of their work schemes and have little experience of working with the stock market.

However, I cant give a full recommendation as the companies "flexible" ISA encourages individuals to invest more than the given UK allowance of 20K through an ISA (albeit within the 90 day maturity window).

Spoke to Ramsiya and she was excellent.Clear information given and very helpful

Ramsiya, the lady who assisted me was polite, professional and executed the instruction immediately. many thanks

Ramsiya was excellent in completing my request promptly.

Ramsiya was very polite proffesional and knowldgeable. Helped me step by step.

First Class customer services team that go the extra mile....🚗

The member of staff was very calm, professional and helpful.
He quickly understood my problem and it was resolved to my satisfaction.

Really great help and good advise from Manish today.

Customer services member was very professional, polite and helpful.

I was on hold for a long time waiting to connect (circa 20 mins) to discuss my child’s CTF which in the end they sorted out quite quickly and to my satisfaction.

Kam from EQi was a great help and had amazing support and experience to help me solve my issues. Highly recommended

The assistant stayed on on-line whilst i setup my ISA account so that i could sell some shares. Very patient and clear instructions

I had an email re the latest Lloyds dividend in my EQUINITI account but not one from my EQI investment account for some reason. I then inadvertently used the wrong address to try to access my EQI account but subsequent conversation with RAMSIYA guided me to resolve my problem in a very patient manner.
I thank her very much.

I call to speak to one of your experts to undertake a trade between accounts
Manish was super friendly and helpful
Tool time to understand my needs, confirmed back and explained clearly what needed to happen together with fees etc
My husband also needed to undertake a similar transaction and I handed over the phone and following ID verification by Manish he helped my husband with his transaction and some additional questions he had
Thank you for making this so straightforward