Was struggling selling a stock but rang customer services who talked me through the process and stayed on the phone throughout. I can’t praise Nivedha enough for her help. Excellent service.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I telephoned for guidance on the process to transfer CSN shares into an ISA account. The agent Manish talked me through what I needed to know with patience and courtesy. All my questions were answere... Mehr ansehen
Unternehmen hat geantwortet
The customer services agent, Ramsiya, was professional , patient and provided me with the information I needed. She listened to my questions and guided me through the process I need to follow .. a gr... Mehr ansehen
Unternehmen hat geantwortet
Friendly welcome. Understood my request quickly and explained a much quicker way to achieve what I wanted. Which my previous two calls had failed to advise. Took time to make sure I understood the pro... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigtes Königreich
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4.6
Hervorragend
771 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quick and very easy to use.
20. April 2026
Antwort von EQi
We're glad you found it easy to use. Thank you for your feedback; we appreciate it.
Advisor was very helpful and answered…
Advisor was very helpful and answered the questions I had.
20. April 2026
Antwort von EQi
We're glad the advisor was helpful and provided answers to your questions. We appreciate you taking the time to share your feedback with us.
Good customer support
Nivheda the customer support rep was very helpful and courteous, showing me where to find the information in Dividends that I needed
17. April 2026
Antwort von EQi
We appreciate you sharing your feedback. We're happy to hear that the representative was helpful and courteous, showing you where to find the information.
EQI help
Tarzy was extremely professional and kind when helping me access information about my account and retrieved everything very quickly and smoothly!
17. April 2026
Antwort von EQi
We appreciate you sharing your experience! We're happy to hear the account information access was professional, kind, quick, and smooth. Thank you!
Easy to do trading
Easy to do trading and friendly staff. Been with them a number of years.
17. April 2026
Antwort von EQi
We're happy to hear that you find trading easy and our staff friendly. Thank you for being with us for so many years!
Struggled to hear
Struggled to hear, she was quite patient with me and willing to help although I got quite frustrated as I could not hear very well
She reassured me saying I can help with that, and willing to take time
Thank you
17. April 2026
Antwort von EQi
We appreciate your feedback and are so glad that the team member was patient and helpful. We value your time and thank you for sharing.
Antwort von EQi
We're happy to hear that our help was beneficial and clear for you. Thank you for your feedback.
Helpful and patient
Nivedha stayed on the phone and helped me sign into my account
Very patient and helpful
Couldn't have been more patient
Thank you
17. April 2026
Antwort von EQi
We're happy to hear that you had a positive experience! We appreciate you mentioning the assistance you received while signing into your account. Thank you for your feedback.
Good service and helpful advice given
17. April 2026
Antwort von EQi
We're glad our service and advice were helpful. Thank you for your positive feedback; we appreciate it greatly!
Excellent support on call from Ramsiya
17. April 2026
Antwort von EQi
We're happy to hear that you had an excellent support experience. Thank you for sharing your positive feedback with us.
The lady I dealt with was very…
The lady I dealt with was very efficient/knowledgeable, call completed in about 10 mins.
17. April 2026
Antwort von EQi
We're happy to hear that the call was efficient and informative! We appreciate you taking the time to share your positive experience with us.
Ramsyia was so helpful and very calm
Ramsyia was so helpful and very calm. She helped me with log in step by step. Very professional at the same time. Good working ethics, passionate and happy to help.
16. April 2026
Antwort von EQi
We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the helpful and professional assistance you received. Thank you for sharing!
Helpful and explained well
16. April 2026
Antwort von EQi
We're glad our explanations were helpful for you. Thank you for your feedback; we appreciate it greatly.
Problem logging on
My problem was solved very quickly and the assistant helped me all the way with my difficulties
16. April 2026
Antwort von EQi
We appreciate your feedback. We are happy to hear that our assistant helped you resolve your difficulties quickly and efficiently.
Manish was very helpful and patient
Manish was very helpful and patient, he helped me with my query and made sure I had all the information in needed.
16. April 2026
Antwort von EQi
We appreciate you sharing your feedback. We're happy to hear that the agent was helpful and patient, ensuring you had all the information you needed.
Customer Service at it's best.
Ramsiyah was polite, friendly and knowledgeable.
I appreciated her patience with me and my query was dealt promptly.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von EQi
We're happy to hear that the staff member was polite, friendly, and knowledgeable! We appreciate you recognizing their patience and prompt service.
Excellent service
Spoke to Manish, he was very very helpful.
He explained everything very well and sorted out all my issues
15. April 2026
Antwort von EQi
We appreciate you sharing your feedback. We're happy to hear that the agent was very helpful and explained everything well while resolving your issues.
Good staff - accent training needed
Customer helpline staff have always been very knowledgeable and courteous. Have had a small problem understanding someone due to their accent, however she maintained her polite attitude and we got the task completed.
15. April 2026
Antwort von EQi
We're happy to hear that our staff is knowledgeable and courteous. We appreciate your feedback regarding the accent and are glad the task was completed. Thank you!
Antwort von EQi
We're happy to hear that you received Friendly support.
Antwort von EQi
We're happy to hear that our phone service was helpful. Thank you for your feedback; it means a lot to us.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.