Excellent service very polite and helpful customer service advisor Jennifer Jeslin.She went beyond her way to sort the problems and still sorting other work. I give her 10stars plus. She deserves com... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Was struggling selling a stock but rang customer services who talked me through the process and stayed on the phone throughout. I can’t praise Nivedha enough for her help. Excellent service.
Unternehmen hat geantwortet
I telephoned for guidance on the process to transfer CSN shares into an ISA account. The agent Manish talked me through what I needed to know with patience and courtesy. All my questions were answere... Mehr ansehen
Unternehmen hat geantwortet
The customer services agent, Ramsiya, was professional , patient and provided me with the information I needed. She listened to my questions and guided me through the process I need to follow .. a gr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigtes Königreich
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4.6
Hervorragend
772 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von EQi
We're happy to hear that our team member was so helpful. Thank you for your positive feedback and time!
Deborah made the transfer process…
Deborah made the transfer process straight forward. She explained everything clearly and it was very efficient. She was knowledgeable and gave me a lot of confidence my query was being dealt with correctly.
30. April 2026
Antwort von EQi
We're happy to hear that the transfer process was straightforward and efficient for you. It's great to know that the explanations were clear and instilled confidence in our service. Thank you for your positive feedback.
Transfer SAYE shares to ISA
The person I spoke with was very helpfully and able to answer my questions and explain what I needed to do to transfer SAYE shares to an ISA
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von EQi
We're happy to hear that our team member was helpful and clearly explained the SAYE to ISA transfer process. We appreciate you taking the time to share your positive experience!
Antwort von EQi
We're happy to hear that everything is sorted out for you without any issues. Many thanks for your kind words and feedback!
Ramsiya Was very supportive
Ramsiya Was very supportive, clear and helped me with paying my quarterly share fees. Thank you for the help! 😊
29. April 2026
Antwort von EQi
We appreciate you sharing your feedback. We're happy to hear that the representative was supportive and clear while helping you with your fees.
Setting up Stocks and Shares ISA
I had an issue setting up a stocks and shares account , Ramsiya was very efficient in checking all the details and resolving the issue . I found she was very kind and helpful .
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von EQi
We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that your account setup issue was resolved efficiently.
Share Transfers
It was great dealing with Ramsiya, I was really pleased with the explanation of the process and all the options available to me . She answered all my questions and was very pleasant and polite.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von EQi
We're happy you had such a great experience! We appreciate your kind words and are so glad that you were pleased with the explanation of the process and options.
Ramsia was very helpful
Ramsia was very helpful. She managed to help solve my Maxi ISA query quickly and efficiently. She was very polite and customer focused. She didn't rush me and answered all my questions. Thank you so much.
29. April 2026
Antwort von EQi
We're happy to hear that you received helpful and customer-focused support. We appreciate you taking the time to share your positive experience and are so glad we could efficiently address your query.
Antwort von EQi
We're happy to hear that you found our team member patient and knowledgeable. Thank you for your positive feedback!
Manish M
Manish M was very helpful and understanding with my query. He talked me through the process, so I understood what was happening. Thank you again, Manish M, for your help
28. April 2026
Antwort von EQi
We're happy to hear that our support was helpful and that the process was clearly explained. We appreciate you taking the time to share your positive experience.
Niva was very knowledgeable and made my…
Niva was very knowledgeable and made my query easy to understand. She was very patient and talked me through things well.
28. April 2026
Antwort von EQi
We're happy to hear that the staff member was knowledgeable and made your query easy to understand! We appreciate you recognizing their patience.
Telephoned eqi today to perform a…
Telephoned eqi today to perform a financial transaction and was surprised by how easy the whole process has been made. It’s evidently good process design but also Ramsiya, the lady handling this, was extremely polite, knew her stuff very well and explained everything very carefully.
Totally satisfied!
28. April 2026
Antwort von EQi
We're happy to hear that your financial transaction was easy and efficient. We appreciate your recognition of the representative's politeness, knowledge, and clear explanations. Thank you for your feedback!
Very easy No long wait to speak to an…
Very easy No long wait to speak to an operator
Excellent service from Ransiy Two Issues dealt with in next to know time
28. April 2026
Antwort von EQi
We're happy to hear that you found our service easy to use and efficient. We appreciate your positive feedback regarding the prompt resolution of your issues.
Agent was very helpful
Agent was very helpful and efficient. Helped me with my query and was very polite. Superb service
28. April 2026
Antwort von EQi
We're happy to hear that the agent was helpful and efficient! We appreciate you acknowledging their politeness and the superb service you received.
Antwort von EQi
We're happy to hear that our team member was patient and helpful. Thank you for your positive feedback; we appreciate it.
This was a good experience due to the advisor
This was a good experience due to the advisor. Questions that I had were answered and because of that I decided to go ahead with what I had phoned about. I would recommend EQI.
27. April 2026
Antwort von EQi
We're happy to hear that our advisor was helpful and answered your questions thoroughly. We appreciate your recommendation and are glad you had a good experience.
Antwort von EQi
We're happy to hear that everything worked out well for you. Thank you for your feedback; we appreciate it.
quick and very helpful
27. April 2026
Antwort von EQi
We're happy to hear that our assistance was helpful and quick for you. Thank you for your positive feedback!
Nivedha was an amazing customer service…
Nivedha was an amazing customer service representative. She was calm, kind and prompt. And helped me with my issue with ease and clarity.
24. April 2026
Antwort von EQi
We're happy to hear that the customer service representative was amazing! We appreciate you recognizing their calm, kind, and prompt service, and their clear help.
Good telephone experience
Ramsiya was very friendly and professional in our interraction.
24. April 2026
Antwort von EQi
We're happy to know that you found the interaction friendly and professional. We appreciate you sharing your positive experience with us.
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