Always use Cophall , Happy helpful people in the office , bus drivers always greet us no matter what time of day , especially early mornings they still have a smile. Car looked after, and very pro... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
My dad swore by Cophall Park & Ride and I can see why. Booking is easy, directions to the site are clear and it is better value for money than to Gatwick Airport's own car parks. I was concerned that... Mehr ansehen
Unternehmen hat geantwortet
Have been using for many years. Booking system is easy. Arrival processing is always quick and efficient. Used recently and on arrival 14 September the arrival car park was full and several people... Mehr ansehen
Unternehmen hat geantwortet
Easy to locate. Check in and out quick and easy. Bus clean both ways with pleasant driver and didn’t have to wait long on our return in the early hours of the morning for the bus to arrive. Car secu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Cophall Parking Gatwick has over 30 years of experience providing Park and Ride services for Gatwick Airport. With our close proximity to the airport and our frequent bus transfers, Cophall Parking is the regarded by many as the most convenient Park and Ride service at Gatwick. Our 2000 space Car Park bears the prestigious Park Mark Award and is police checked for safety and security.
Kontaktinformationen
Cophall Park & Ride, Effingham Road, , RH10 3HZ, Copthorne, Vereinigtes Königreich
- 01342 712779
- reservations@cophallparking.co.uk
- www.cophallparkinggatwick.co.uk
4.6
Hervorragend
3091 Bewertungen
Bittet Kunden um Bewertungen
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Antwort von Cophall Park & Ride Gatwick
We're delighted to hear that you had a good experience with our parking and service. Thank you for your positive feedback; we truly appreciate it.
Cophall Park & Ride Gatwick
Came to pick up my car
Came to pick up my car. The office had a strong stench of weed. It looked like there was Only one member of staff on site. My key wasn’t in the office. The man behind the counter told me he’d deal with the other customers and then “grab my key”
I was first in the office but last out.
Update - Received a satisfactory response.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cophall Park & Ride Gatwick
Thank you for your feedback.
We're sorry to hear that your return experience did not meet your expectations.
Having reviewed your booking and our CCTV, we noted that your booking was made with a return flight due to land at 02:50, however you arrived back at our reception at approximately 00:44, more than two hours earlier than expected. As a result, your vehicle had not yet been prepared for collection. We also cannot find a record of a collection call being made, which would normally alert us that you had returned early.
Once you arrived, your key was retrieved as quickly as possible, and our records show you waited approximately five minutes.
Regarding your comments about the smell in reception, we have investigated this internally. All members of staff on duty that evening are non-smokers, and with a busy reception area and customers coming and going, any odour would not have originated from our team.
Finally, at the time you entered reception, one member of staff was temporarily away from the desk. This has been confirmed by our CCTV, which is why only one colleague was available to assist customers for a short period.
Many Thanks,
Cophall Park & Ride Gatwick
High recommended *****
We have been using Cophall Park & Ride for some time now and are always really happy with the service they provide. Would highly recommend.
19. Juli 2026
Antwort von Cophall Park & Ride Gatwick
We're delighted to hear that you've consistently been happy with our service over time. Thank you for your high recommendation!
Cophall Park & Ride Gatwick
Antwort von Cophall Park & Ride Gatwick
We're so glad to hear our team provided prompt and friendly service, even early in the morning!
Cophall Park & Ride Gatwick
Well organised and easy to book
Well organised and easy to book , we have used Cophall for years and never had a problem.
27. Juli 2026
Antwort von Cophall Park & Ride Gatwick
We're so pleased to hear that you find our service well-organized and easy to book. Thank you for your many years of loyalty and for consistently choosing us!
Cophall Park & Ride Gatwick
I always use this carparking when I fly…
I always use this carparking when I fly from Gatwick never had a problem
20. Juli 2026
Antwort von Cophall Park & Ride Gatwick
We're so pleased to hear that you consistently have a problem-free experience when you choose our car parking for your flights from Gatwick. Thank you for your continued trust!
Cophall Park & Ride Gatwick
Booked as per normal via login
Booked as per normal via login but came up as card failure. However booking went through and confirmation sent. Had to call to double check. All ok, but not as clear cut as usual. Helped by a lovely lady called Brook.
27. Juli 2026
Antwort von Cophall Park & Ride Gatwick
We appreciate you bringing this booking issue to our attention. We are glad our team could assist you and we will investigate the card failure notification to ensure a smoother process for future bookings.
Cophall Park & Ride Gatwick
Very organised and staff pleasant
Very organised and staff pleasant. Everything went like clockwork. Pick up was very quick. All very good.
26. Juli 2026
Antwort von Cophall Park & Ride Gatwick
We're so pleased to hear that everything was well-organized and that our staff were pleasant. It's wonderful to know that your experience went smoothly, including a quick pick-up!
Cophall Park & Ride Gatwick
Antwort von Cophall Park & Ride Gatwick
We are so pleased to hear that your experience with us was straightforward, hassle-free, and well-organized. Thank you for your kind words!
Cophall Park & Ride Gatwick
Antwort von Cophall Park & Ride Gatwick
We're happy to hear that everything was smooth for you. Thank you for your positive feedback!
Cophall Park & Ride Gatwick
Another great experience easy to book…
Another great experience easy to book in, great customer service, quick transfer and pick always use Cophall parking.
25. Juli 2026
Antwort von Cophall Park & Ride Gatwick
We are so glad to hear you had another great experience with our easy booking, excellent customer service, and quick transfers. We truly appreciate your continued loyalty!
Cophall Park & Ride Gatwick
Best place to park at Gatwick bar none
18. Juli 2026
Antwort von Cophall Park & Ride Gatwick
We're glad you found our parking at Gatwick to be the best. We appreciate your positive feedback.
Cophall Park & Ride Gatwick
Well organised …
Well organised with no problem dropping car off or picking up again after our holiday.
Regular shuttle to airport.
12. Juli 2026
Antwort von Cophall Park & Ride Gatwick
We are so pleased to hear that your drop-off and pick-up were seamless and that our regular shuttle service to the airport was convenient for you. Thank you for your wonderful feedback!
Cophall Park & Ride Gatwick
Satisfied customers
After using your parking site for the second time we were very happy again and will continue to use you for future holidays. We find you easy to get to, easy to correspond with and Customer service is great and find no fault at all in any part of your service. Thank you
23. Juli 2026
Antwort von Cophall Park & Ride Gatwick
We're absolutely delighted to hear that you had another fantastic experience using our parking site! It's wonderful to know that you found our service easy to access and that our customer service met your expectations. We truly appreciate your loyalty and look forward to welcoming you back for future holidays.
Cophall Park & Ride Gatwick
Site was very easy to use
23. Juli 2026
Antwort von Cophall Park & Ride Gatwick
We're so glad to hear you found our site user-friendly. We always aim for a seamless experience for our valued customers.
Cophall Park & Ride Gatwick
Antwort von Cophall Park & Ride Gatwick
We are so pleased to hear that you were happy with the service you received. Thank you for your kind words!
Cophall Park & Ride Gatwick
Excellent service
22. Juli 2026
Antwort von Cophall Park & Ride Gatwick
Thank you for your positive feedback!
Cophall Park & Ride Gatwick
Everything runs smoothly
Everything runs smoothly. Car was waiting when we arrived. check in also very easy. Bathrooms at reception area always a plus!
14. Juli 2026
Antwort von Cophall Park & Ride Gatwick
We're happy to hear that everything ran smoothly for you. It's great to know your car was waiting and check-in was easy. We appreciate your positive feedback about the bathrooms!
Cophall Park & Ride Gatwick
Antwort von Cophall Park & Ride Gatwick
We're so happy to hear we provided you with stress-free service! We appreciate your recommendation.
Cophall Park & Ride Gatwick
Always use Cophall for Gatwick Parking
Always use Cophall for Gatwick Parking. Easy to get to and always give a good service.
22. Juli 2026
Antwort von Cophall Park & Ride Gatwick
We're so pleased to hear you consistently find our service good and easy to access. Thank you for your kind words and continued trust in us!
Cophall Park & Ride Gatwick
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