I placed an order for next day delivery. This service is provided by Royal Mail. My delivery date was confirmed for the next day (Thursday) between 3.45pm & 7.45pm. At 8.52 pm they emailed to say tha... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I placed an order for next day delivery. This service is provided by Royal Mail. My delivery date was confirmed for the next day (Thursday) between 3.45pm & 7.45pm. At 8.52 pm they emailed to say tha... Mehr ansehen
Unternehmen hat geantwortet
Lloyds pharmacy has been supportive. They are always checking in on their patients. I always am shown clear options if I need anything.
I have been using Lloyds online pharmacy for my weight loss journey on Mounjaro on and off since 2024. I have been supported by the clinicians all the way through. Any questions are usually answer... Mehr ansehen
I've been using Lloyds Pharmacy online for almost a decade now, and have always found it a good experience without hassle or stress. As usual, my prescription arrived very promptly yesterday. Now... Mehr ansehen
Vom Unternehmen geschrieben
50 – 54 Wigmore Street, W1U 2AU, London, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I suffer from migraines from age 15, i have been diagnosed i know what to take! Still, they’re rejecting me , I received refund within 10 min both times , so don’t bother - they don’t even read your online consultation. What a waste of time . Delete my account please as you don’t have this option on your outdated website.

Antwort von LloydsPharmacy Online Doctor
I placed an order for next day delivery. This service is provided by Royal Mail. My delivery date was confirmed for the next day (Thursday) between 3.45pm & 7.45pm. At 8.52 pm they emailed to say that they were ‘unable to attempt delivery’. Medication was finally delivered on Saturday at 5.07pm. Lloyds responded to my emails with the information that I required. However, if you want the certainty that your medication will reach you, don’t use them if you need to rely on Royal Mail.

Antwort von LloydsPharmacy Online Doctor
Overall, I am satisfied with LloydsPharmacy Online Doctor, which is why I am giving four stars. The ordering process was straightforward, and the medical verification was handled efficiently.
However, my recent Mounjaro delivery was initially left at the wrong building, causing unnecessary stress. Although Royal Mail eventually corrected the mistake, I would strongly prefer the option to collect my medication in person, particularly as it requires refrigeration.
Customer service was helpful and confirmed that my complaint had been passed to Royal Mail, which I appreciated.
I would also like to comment on the website imagery. The same intimate photograph of two women appears under both Sexual Health and General Health. While I support inclusive representation, I find this an odd and rather inappropriate choice for a general healthcare category. A more neutral, relevant photograph would be preferable.
Four stars overall: a good service, but improvements are needed in delivery flexibility and website presentation.
Don't bother with this company, so many others are far more straightforward. They keep asking me the same question and I give the same answer. Can't ring them, really frustrating set up

Antwort von LloydsPharmacy Online Doctor
Lloyds pharmacy has been supportive. They are always checking in on their patients. I always am shown clear options if I need anything.
Used them for years always dependable and quick, efficient and effective service.
You sent me an email that said "update on your order", but it was nothing but asking me "got a question" and a link to this feedback. Also, your rejigged site with supposed improved functionality failed to store my log in details, and was slow to send a password reset link - so I requested another - and was then told it had timed out. To be fair, it's not just Lloyds, this sort of thing is standard for all corporations.
Doesn't seem to give me an option for zero stars

Antwort von LloydsPharmacy Online Doctor
Quick ,efficient and timely.
Everything straight forward and easy to follow
Over the years this has been a very reliable and trustworthy service. Thank you
I wanted to return some items but the process is not so easy and customer service support is quite poor. There is no one to talk to and you have fill up an online form to get approval before sending the items back paying for postage myself.

Antwort von LloydsPharmacy Online Doctor
Very professional and care about patients health
Awful Company to deal, the BMI proof they require is far more complicated than other services, go elsewhere.
I purchased a set of bathroom scales, had a friend assist with full body video, ID and ID match beside face and they still reject my application. My BMI is 37 by the way so obvious I am overweight. I used one of the many other suppliers and pills were dispatch same. And as to Lloyds pharmacy response yawn!

Antwort von LloydsPharmacy Online Doctor
Very simple to do and quick
Very informative and very helpful
The consultation was reassuringly professional, and the ordering process seamless.
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