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Boots Online Doctor Bewertungen 4’196

TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

It’s quite straightforward once you get going. The logging into messages is a bit of a pain but that might just be the security settings on my phone. I like that there are follow up information webin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Quick and efficient. The responses from the doctors were complete and detailed. It showed that they actually looked at my file and suggested something tailored to me but still gave me to choice to agr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The information in the app is excellent for me. I am looking to become healthier, fitter, and more flexible. I have noticed that very gradually over time. At 63 yrs of age, all the above had declined... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am impressed with the service so far.I was a little confused as to how the system would work but now understand. When calling initially for some assistance the person I spoke to was informative.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Apotheke
  2. Online-Apotheke
  3. Online-Apotheke für verschreibungspflichtige Medikamente
  4. Gewichtsabnahme-Coaching

Über Boots Online Doctor

Vom Unternehmen geschrieben

Health shouldn’t have to wait. With the Boots Online Doctor, it doesn’t have to. Simply go online at a time that suits you and order prescription treatments and home test kits. With pick up in store or free home delivery for most medicines, it’s healthcare without the hassle.

Weight Loss        Women’s health        Men’s health        Acne & Skin        Sexual Health              General Health

Kontaktinformationen

Convenient care without the hassle

Our friendly, experienced clinical team is just a few clicks away.

4.3

Hervorragend

TrustScore 4.5 von 5

4196 Bewertungen

5 Sterne
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1 Stern

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Reliable

Reliable, private and secure, really nice service and also I'm impressed how faster the answer was. Easy to process and to manage. Great work and excellent.

8. April 2026
Bewertet mit 1 von 5 Sternen

absolutely awful

absolutely awful, ordered some medication online and within 24 hours it had been approved and was ‘ready to be collected’ when i arrived, they said they couldn’t find the medication on the system, 8 days later i received another text message saying it was ready to be collected but by this time i had already used another website to order my medication from, still have not received a refund.

8. April 2026
Bewertet mit 2 von 5 Sternen

I was on the weight loss injection…

I was on the weight loss injection Wegovy and the first time I ordered it I was ordered the Coaching App too. When I moved up to the higher injection I decided not to order the Coachig service as I didn’t use it. 2 weeks after I decided to move to Mounjaro and I ordered the Coaching service again but after speak to a consultant before my prescription was ready, they had advised that if I was not using it there was no point in having it. They advised that I message this and it shouldn’t be a problem as prescription had not been dispatched yet. I messaged them before my prescription was dispatched, now 1 week later, I’m still being told that I’m using that coaching app, which I’m not. They obviously have issues refunding people, but are happy to take your money for the injections. Such a shame because up until this point, I was happy with their service.

10. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant

Hassle free, prompt response.

8. April 2026
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Antwort von Boots Online Doctor

Thank you for your positive feedback Lisa; we appreciate it. We're so glad to hear you experienced our hassle-free service and prompt response!

Thank you for using Boots Online Doctor!

Bewertet mit 1 von 5 Sternen

Website payment problems

It used to be great, but they have a payment problem the call centre acknowledged but didn’t seem to care and been ongoing for a month. Hopeless

18. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Boots Doctor

Simple to get what was needed

11. April 2026
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Antwort von Boots Online Doctor

Thank you for your positive feedback Bob; we appreciate it! We're happy our service helped you get what you needed simply.

Thank you for using Boots Online Doctor!

Bewertet mit 1 von 5 Sternen

Still waiting for a refund 😔

Easy to use online dr but when the prescribed treatment was not in stock at the pharmacy, I had to buy a second ointment. The refund for the prescription has still not been issued over three weeks later.

30. März 2026
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Antwort von Boots Online Doctor

We’re really sorry to hear about your experience and the delay with your refund. That’s certainly not the level of service we aim to provide.

We’ve now looked into your order and have sent you an update via the messaging centre in your Boots Online Doctor account. Please could you log in and review this message, as it contains the latest information regarding your refund.

Thank you for your patience, and again, we apologise for the inconvenience caused.

Bewertet mit 5 von 5 Sternen

Fast

Fast, detailed and easy communication.

10. April 2026
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Antwort von Boots Online Doctor

We're really pleased you found our communication fast, detailed, and easy to understand. Thanks for choosing Boots Online Doctor! 😊

Bewertet mit 5 von 5 Sternen

Easy to use . Expert Advice

Easy to use. Expert advice and medically checked and approved . Confident all is good

7. April 2026
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Antwort von Boots Online Doctor

We're happy to hear that you found our services easy to use and trustworthy. We appreciate your confidence in our expert, medically-approved advice.

Thank you for using Boots Online Doctor!

Bewertet mit 5 von 5 Sternen

Very speedy professional service

Very speedy response to a concern I had about new medication. Response was courteous, friendly but professional and thoroughly answered my question and put me at ease very quickly.

10. April 2026
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Antwort von Boots Online Doctor

We appreciate you sharing your experience Claire. We're happy to hear that our response to your medication concern was speedy, courteous, friendly, and professional, and that it quickly put you at ease.

Thank you for using Boots Online Doctor!

Bewertet mit 5 von 5 Sternen

Straight forward and professional

Straight forward and professional

7. April 2026
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Antwort von Boots Online Doctor

We appreciate you taking the time to share your positive experience with our services Helyn.

Thank you for using Boots Online Doctor!

Bewertet mit 5 von 5 Sternen

Quick and reliable able to change…

Quick and reliable able to change location on pick up

10. April 2026
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Antwort von Boots Online Doctor

Thank you for your feedback Charlotte! We are happy to hear that our service was quick and reliable, and that we were able to accommodate your pickup location change.

Thank you for using Boots Online Doctor!

Bewertet mit 5 von 5 Sternen
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Antwort von Boots Online Doctor

Thank you for your kind feedback Anthony! We’re really pleased to hear you’ve found the advice helpful.

Thank you for using Boots Online Doctor!

Bewertet mit 1 von 5 Sternen

Gave me a prescription for a drug they…

Gave me a prescription for a drug they don’t have in stock. I have been waiting weeks now and I can’t use the prescription anywhere else but boots and they will fine me if I cancel it to go elsewhere. Completely unethical.

10. April 2026
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Antwort von Boots Online Doctor

We’re really sorry to hear about your experience and understand how frustrating this situation must be.

We’ve looked into your order and have now sent an update directly to your online doctor account. Please log in and check your messages, as this will provide the latest information and next steps regarding your prescription.

Thank you for your patience, and we sincerely apologise for the inconvenience caused.

Bewertet mit 5 von 5 Sternen

Great experience

Great experience. Straight forward and knowing help is there if needed.

7. April 2026
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Antwort von Boots Online Doctor

Thank you for your positive feedback. We're happy to hear that your experience was great! It's good to know our straightforward approach and support were helpful.

Thank you for using Boots Online Doctor!

Bewertet mit 5 von 5 Sternen

Great service

Easy to complete form online. Quick response. Comfort in using a well known high street brand.

7. April 2026
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Antwort von Boots Online Doctor

We appreciate you taking the time to share your feedback! We're happy you found the online form easy to complete and our response quick. We're glad you feel secure using our service.

Thank you for using Boots Online Doctor!

Bewertet mit 1 von 5 Sternen

Hopeless

Absolutely hopeless! Be sure to only list symptoms that are likely to be listed in a 1997 textbook as advisers are unable to consider current and more up to date findings. Online Pharmacist claimed that my symptoms were not associated with a particular diagnosis, despite the symptoms being widely documented.

For context, I then used another Online Pharmacy with the same symptoms and was issued the treatment I required without any problem. Exactly how it should be!

17. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Boots Online Doctor

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback Sophie.

Our clinicians follow current clinical guidelines when assessing symptoms and determining appropriate treatment. We understand your concern and are sorry if this wasn’t clearly communicated during your consultation.

If you have any questions or require any further assistance, please contact us directly through the messaging centre in your account or call our patient support line on 0203 3183773.

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