LloydsPharmacy Online Doctor Bewertungen 

16'469
•
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

I placed an order for next day delivery. This service is provided by Royal Mail. My delivery date was confirmed for the next day (Thursday) between 3.45pm & 7.45pm. At 8.52 pm they emailed to say tha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lloyds pharmacy has been supportive. They are always checking in on their patients. I always am shown clear options if I need anything.

Bewertet mit 5 von 5 Sternen

I have been using Lloyds online pharmacy for my weight loss journey on Mounjaro on and off since 2024. I have been supported by the clinicians all the way through. Any questions are usually answer... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've been using Lloyds Pharmacy online for almost a decade now, and have always found it a good experience without hassle or stress. As usual, my prescription arrived very promptly yesterday. Now... Mehr ansehen

Unternehmensdetails

  1. Online-Apotheke für verschreibungspflichtige Medikamente
  2. auch in
  3. Apotheke
  4. Frauenklinik
  5. Gewichtsabnahme-Coaching
  6. Klinik für Reisemedizin
  7. Online-Apotheke

Über LloydsPharmacy Online Doctor

Vom Unternehmen geschrieben

LloydsPharmacy Online Doctor is a doctor-led initiative providing safe and reliable remote online healthcare to anyone in the UK. Our patient-centred model of healthcare allows patients to tailor care around their schedule, and increases healthcare access for harder-to-reach patient groups. As the first ever online healthcare organisation to register with the government regulator of healthcare – the Care Quality Commission – we pride ourselves on our pioneer status and work constantly to expand the boundaries of personalised healthcare.
Weight loss treatment
Men's health treatments
Women's health treatments

Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

16'469 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(16'469)

315 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

For the second time my prescription not delivered

For the second time my prescription delivery was lost/not delivered. When I contacted Lloyds they directed me to Evri as their delivery partner. I explained that I did not purchase from Evri but from Lloyds. I will not be using Lloyds again as they have let me down and refused to take responsibility.

7. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von LloydsPharmacy Online Doctor

Dear David,    

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and sincerely apologise for the frustration and inconvenience caused.

We understand how disappointing it is when an order does not arrive as expected, particularly if this has happened more than once. We also appreciate your concerns about being directed to our delivery partner. While we may ask patients to contact the courier in some circumstances, we remain committed to supporting our patients and resolving any delivery issues as quickly as possible.

We have reviewed this matter internally and taken the appropriate steps to investigate what happened with the delivery. We have now been in contact with you directly via your account with is.

We hope this helps to reassure you that your feedback has been taken seriously. Thank you again for bringing this to our attention.

Kind regards,  
LloydsPharmacy Online Doctor

Bewertet mit 4 von 5 Sternen

It was easier than I expected.

10. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von LloydsPharmacy Online Doctor

Dear Tony,

Thank you for your review. We’re pleased to hear you had a positive experience and we’ll continue working hard to provide the best possible service.

Kind regards,
LloydsPharmacy Online Doctor

Bewertet mit 3 von 5 Sternen

Weight loss prescription

I found the process of first time ordering weight loss medication troublesome and conflicting. Received an email saying medication had been prescribed and being prepared for order. Log in to see the clinicians message/comments. Message says prescription is pending, we need a video.
Video only 25 seconds, must includes you stepping on scales on a hard floor in front of a full length mirror or have somebody video you. I can’t facilitate either of these due to having nobody to video me and my full length mirror being fixed in a carpeted room. My video would just not upload when trying to video between the 2 places. I’ve sent videos to other providers ok, none have made it this difficult. Asked for order to be cancelled.

On the plus side, they replied to my messages very quickly, albeit the workaround they offered came too late. I’m too impatient, if I can’t order easily I’m going somewhere else I can.

10. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von LloydsPharmacy Online Doctor

Dear Lisa,    

Thank you for taking the time to leave us a review.   

We're sorry you've had a poor experience with us, and we're keen to resolve this. We've sent a request through Trustpilot for more information, as we're unable to locate your account with the information we currently have.    

As soon as we hear back from you, we'll do everything we can to help.   

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

Bewertet mit 1 von 5 Sternen

Deceptive products

I recently bought some medication on the website and was told i would have to pay delivery separate. When i went to pay delivery it also wanted payment for medication again. As it turns what they advertise as medication is actually just the prescription, no mention of further payment during my purchase. Refund refused for a product that is now several times the initial price advertised.

Reply to below:
You were happy enough to tell me to get lost when I contacted you privately, funny how things change when its a public forum. Keep my money, you clearly want it more than me.

8. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von LloydsPharmacy Online Doctor

Dear Peter,    

Please accept our sincere apologies for the experience you have had using our service.  

We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.  

With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login 

We will be able to investigate this for you as soon as.  

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

Bewertet mit 5 von 5 Sternen

Easy to use.

Easy to use.
Got an answer and update within minutes.
Have been using Lloyd's online for over a year, they are great.

5. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Consultation ok but product never sent…

Consultation ok but product never sent out despite numerous emails and promises from the seller. Requested refund. Waste of time!! Date of order 29 June 2026. Refund requested 4 July 2026 to Customer Service rep Shamar for £39.10. Please PM if you require order number to follow up as per your request for lack of service.

4. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von LloydsPharmacy Online Doctor

Dear Customer,    

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and sincerely apologise for the frustration caused by the delay and the service you received.

Unfortunately, we experienced an issue with your order which prevented it from being processed as expected, and we completely understand how disappointing this must have been. We appreciate that this fell short of the standard of service we aim to provide.

We can confirm that we have been in touch with you directly regarding your order and have processed your refund. We have also offered a gesture of goodwill as an apology for your experience.

Thank you again for bringing this to our attention. Your feedback is invaluable and helps us to identify and improve our processes to help prevent similar issues in the future.

Kind regards,  
LloydsPharmacy Online Doctor

Bewertet mit 1 von 5 Sternen

If I could give zero stars I would

If I could give zero stars I would. This online doctors do not provide any signature on their prescriptions and they randomly sent personal scripts to local pharmacies without a) seeking permission or b) letting me know. Absolutely sham service please avoid if you dont want personal information shared with everyone.

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von LloydsPharmacy Online Doctor

Dear Margaret,    

Thank you for taking the time to leave us a review.   

We're sorry you've had a poor experience with us, and we're keen to resolve this. We've sent a request through Trustpilot for more information, as we're unable to locate your account with the information we currently have.    

As soon as we hear back from you, we'll do everything we can to help.   

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

Bewertet mit 5 von 5 Sternen

Easy and quick to complete

It was a simple process, and all I had to do was answer a few questions and give brief details about my symptoms. The doctor then emailed me to ask for more information, then it was approved and the medication posted to me the same day. Much easier than trying to get a GP appointment!

26. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Everything so easy

Forms are easy and clear to fill in.
You get good advice from the pharmacist, and when you get approved for a prescription it arrives securely within a few days.
Everything went smoothly and communication was excellent.

24. Juni 2026
Bewertung ohne vorherige Einladung

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