KAM Servicing Bewertungen 

2'238
•
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Richard and the mechanics were so helpful, friendly and knowledgeable. They fitted me in at the last minute and diagnosed the problem quickly. They were efficient and went above and beyond! They real... Mehr ansehen

Bewertet mit 2 von 5 Sternen

The issue with my car was that the engine coolant was not retained. To my surprise, Kam charged £90 for their 'investigation'. I was told my car was 'in bits' on their ramp and they needed a decisio... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The online booking was easy and Shaun and Paul at the Sutton in Ashfield branch were very friendly and made having my car serviced a pleasant experience. Shaun explained everything the car needed an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Cannot praise KAM, North Sherwood St Nottm enough. Car needed MOT but have a broken wrist and cannot drive. KAM arranged pick up and return. Fabulous customer care. Audi couldn't do this so have los... Mehr ansehen

Unternehmensdetails

  1. Fahrzeugservice
  2. auch in
  3. Autowerkstatt
  4. Kfz-Reparatur und -Wartung
  5. Mechaniker
  6. Ölwechseldienst
  7. Reifenhandel

Über KAM Servicing

Vom Unternehmen geschrieben

Branches located :

Nottingham City Centre - 01159 472222
Bulwell, Nottm - 01159 756337
Nuthall, Nottm - 01159 296964
Colwick, Nottm - 01159 879846
Beeston, Nottm - 01159 678111
Sutton-in-Ashfield, Nottm - 01623 443399
Stapleford, Nottm - 01159 252525

Derby City Centre - 01332 342002
Derby, Sinfin - 01332 955488
Long Eaton, Derbys - 01159 461471
Sawley, Derbys - 01159 460879
Heanor, Derbys - 01773 710500
Belper, Derbys 01773 824114
Ambergate, Derbys - 01773 857912

Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

2238 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 31 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(2'238)

87 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Back on the road within the hour!

We've used KAM Servicing at Tamworth Road, Sawley now for many years and they always provide excellent service and value.
I recently noticed I had a slow puncture and/or fault with the tyre valve on my Toyota Yaris. A quick 'phone call and I was booked in straight away to get it sorted. Terrific service and response for early Sunday morning!
They had me up and running within an hour. You really can't beat that. Big jobs, small jobs, KAM always give top notch customer support and true value for money.

19. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I needed an MOT carried out a short…

I needed an MOT carried out a short notice. I booked this online and managed to get a slot the following day. I was greeted with a smile and politeness and the work was carried out as agreed. I'm pleased to say that the car passed its MOT without any advisories and I was called to say that the car was ready for me to collect. Again the person who served me was polite and friendly. Highly recommend.

19. Dezember 2024
Bewertet mit 5 von 5 Sternen

Brilliant service received today.

Brilliant service received today.
Vehicle was booked in and they were ready and waiting for me at 08:00 sharp.
Vehicle fixed, fair pricing and was called at 11:00 to come and pay and pick up the vehicle.
10/10
Thankyou..

15. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Where is my receipt for the 2nd lot of…

Where is my receipt for the 2nd lot of work you did.
And just to let you know.
I really don’t feel safe driving my car anymore

9. Dezember 2024
Bewertung ohne vorherige Einladung
KAM Servicing-Logo

Antwort von KAM Servicing

Dear Tina,

Thank you for contacting us.

We apologise for any inconvenience regarding your receipt for the 2nd lot of work. We are currently looking into this and will send you a copy of the receipt as soon as possible.

We are very concerned to hear that you don't feel safe driving your car. Please contact us immediately so we can schedule an inspection and address any concerns you may have.

Your safety is our top priority.

Sincerely,
KAM Servicing

Bewertet mit 1 von 5 Sternen

Bad service

I recently took my car to this shop because my service light was coming on and off intermittently. I was charged an outrageous fee just for a diagnosis, which I paid, trusting they’d resolve the issue. On top of that, I agreed to the high cost of fixing the problem they claimed to have identified, hoping it would solve the issue.

However, after completing the work, the initial problem remained unresolved. To make matters worse, they "discovered" a bigger issue with my car, one that would require an even more expensive repair. I now feel like I’ve been taken advantage of—paying a hefty price for subpar service that didn't address the core issue and led to even more unexpected expenses.

This experience has left me deeply disappointed with their service. Instead of solving the problem, I’m now left with a larger bill and no confidence in their ability to fix anything. I wouldn’t recommend this shop to anyone looking for reliable or transparent service. Terrible experience!

2. Januar 2025
Bewertung ohne vorherige Einladung
KAM Servicing-Logo

Antwort von KAM Servicing

Dear Habeeb,

Thank you for contacting us and sharing your concerns about your recent service experience. We sincerely apologise for the frustration and disappointment you've experienced.

We understand your concerns regarding the diagnostic fee, the cost of repairs, and the ongoing service light issue. We take all customer feedback seriously and strive to provide the highest quality service to all our clients.

We would like to investigate this matter further to understand what may have happened. Could you please provide us with the following information:

• Your name and contact information
• The date and time of your service
• The make, model, and year of your vehicle
• A copy of your invoice(s)

Once we have this information, we will review your service records and reach out to you directly to discuss this further and explore potential solutions.

We value your business and hope to have the opportunity to address your concerns and restore your confidence in our services.

Sincerely,
KAM Servicing

Bewertet mit 5 von 5 Sternen

Derby road branch 10/10

28/12/24 8am car dropped off at Derby road branch with car heater issue. Fault diagnosed swiftly and new part fitted. Car picked up at 10.30am. Excellent service yet again from Sunny and the lads 10/10. Wouldn’t go anywhere else

28. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Booked an 8am slot and by 2pm my…

Booked an 8am slot and by 2pm my vehicle hadn’t even been looked at. Gave up in the end and asked for my keys and have since taken to another garage who did the work promptly. Will not be using this garage again!!

18. November 2024
KAM Servicing-Logo

Antwort von KAM Servicing

Dear Biff,

We appreciate you bringing this to our attention. While we strive to provide timely service, unforeseen circumstances can sometimes impact our schedule. We'll investigate this matter further and take appropriate action.

Regards, KAM Servicing

Bewertet mit 5 von 5 Sternen

Really good staff

Staff are very friendly and spent the time explaining everything my car needed doing. Very professional, friendly and knowledgeable. Big shout out Taran and Ash for showing a professional and friendly face to the company.

28. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant service and turnaround.

Recently had my dpf filter sorted and also they notified me of some other issues on my car. The customer service was excellent keeping me informed throughout. The detail in explaining everything to me was second to none. I can't thank KAMS servicing sawley enough. Understandably I don't look forward to spending more money on repairs but I can assure I would only be going back to this garage.

26. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Kam servicing (Beeston) have been…

Kam servicing (Beeston) have been fantastic in the past when I've used them, super friendly, fair, knowledgeable and happy to help. They have even done little bits and bobs for free which is super kind of them. I have been a loyal customer over the years because of this.

However, sadly, I had booked in for an MOT and service with them ( weeks in advance) for the Saturday before my MOT was due ( I work Monday-Friday and it was due Monday). When I arrived, they told me they had cancelled my appointment due to being overbooked. They said they informed me by text (which I never received) and could not fit me in. This caused me a lot of stress, wondering whether I'd be able to get my MOT done for Monday to be able to work (considering everywhere is closed Sunday). If it wasn't for another garage being able to fit me in last minute due to a cancellation, I wouldn't have been able to get to work Monday, very very stressful!

I think it would be useful to call people if appointments have to be cancelled, to ensure they get the message. Or perhaps a better online booking system so that these issues don't happen again. Disappointed as usually the service is great. Hoping something gets done about this!

23. November 2024
Bewertung ohne vorherige Einladung
KAM Servicing-Logo

Antwort von KAM Servicing

Dear Danni,

Thank you for taking the time to share your experience with us. We apologise for the inconvenience and stress caused by the cancellation of your appointment.

We understand how important it is to have a reliable service provider, and we strive to maintain high standards. However, it seems there was a breakdown in our communication process in this instance.

We will investigate the matter and take steps to prevent similar incidents from happening in the future. This may include improving our communication channels, such as phone calls or more reliable text messaging, and potentially enhancing our online booking system.

We value your loyalty and appreciate your feedback. We hope to have the opportunity to regain your trust and provide you with the exceptional service you deserve.

Sincerely,

Jim Daly - Manager

Kam Servicing (Beeston)

Bewertet mit 3 von 5 Sternen

What's the point of being able to book…

What's the point of being able to book online picking your location & arrival time, get a confirmation email & then the next day get a text saying that date is fully booked??? Please find a better way to manage this process using available technology! (Also, no courtesy call to explain, ensure cancellation received & try to help).

Update: can't fault the prompt responses but no ownership that the IT system needs to work better to avoid these issues, given how much KAM Servicing has expanded. Shouldn't be that difficult for the IT to be set up to allocate the correct nominal time per job.

Also, no guarantee text received so a couresty call later in the day would have been useful & emphasised that the custom is valued. Thanks

20. November 2024
Bewertung ohne vorherige Einladung
KAM Servicing-Logo

Antwort von KAM Servicing


Dear Sue,

We understand that scheduling a repair can be inconvenient, especially outside of business hours.

We received your booking request at 00.22AM. As a courtesy, we sent you a text message at 7:00 AM the same day to inform you that the requested time slot was unavailable asking you to call the garage to arrange an alternate time.

We understand that early morning calls can be disruptive, so we opted for a text message instead.

Our automated booking system sends a confirmation message with the following:

"Thank you, your booking is confirmed. Should there be an issue with the booking we will contact you on the details provided."

We're truly sorry for any inconvenience this may have caused.

Regards
KAM Servicing



Bewertet mit 5 von 5 Sternen

Tamworth Road - 5*

Tamworth Road - Ace service and repair, as always. My go to for all our vehicle servicing and repair…. Professional, friendly and dedicated to getting my car back on the road - thank you….

19. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Average

Cheap tyre, but service was not perfect, they forgot to put my custom valve caps back on too the car

19. Oktober 2024
Bewertet mit 5 von 5 Sternen

Great service

I have been using Kam servicing Belper for many years now and I cannot fault the service. The guys are always very helpful and honest so would highly recommend.

18. Oktober 2024

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