Booking was very easy and I was kept well informed throughout including details of the mechanic and van registration and arrival times. Details were clear. The service was completed in good time and e... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Easy to book ,technicain polite ,kept uptodate on appointment . Arrived got on with work ,no problems occured. As a disabled person this service was brilliant for myself . Surprised your technic... Mehr ansehen
Poor communication. Garage recommended did not turn up within the time scale. No communication at all on status of MOT or service. Car returned at 8.15 with no message beforehand. E mails saying booki... Mehr ansehen
Unternehmen hat geantwortet
Everything went very smoothly, got given a window when they would collect my car and called beforehand to make sure the time would be fine. I had no issues so wasn’t contacted by the garage, however r... Mehr ansehen
Unternehmensdetails
Über The AA Smart Care
Vom Unternehmen geschrieben
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Kontaktinformationen
Vereinigtes Königreich
- theaa.com/car-care/book/start
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very professional garage
Great work done and sufficiently so!
The mechanic went over and above what I…
The mechanic went over and above what I expected.
Great service throughout and excellent…
Great service throughout and excellent staff. Mechanic onsite was also excellent
4 attempts to change my brakes without…
4 attempts to change my brakes without squealing and no improvement, I give up.
Easy to arrange
Easy to arrange. Work carried out expertly and staff were pleasant and helpful.
The sad experience of a customer of over 30 years.
The mechanic was brilliant, courteous and professional. The AA smart centre was on the in opposite, eventually after 10 emails we managed to sort out the invoice which originally attempted to over double charge me . In fact I threatened to withdraw my membership and car insurance before this was sorted out. I would suggest that little if any training was given in good customer service.
Pressurised into paying a lot more than…
Pressurised into paying a lot more than I needed to with the threat of ‘well we will just put the old stuff back on’ would not recommend at all
Was clear and easy to reach and respond…
Was clear and easy to reach and respond back when all was done as p
Excellent service
I had my brakes and disc done front and back.
He has done an excellent job,very polite and professional.
It helped me out to pay in instalments so I can get my car back through its MOT. Thank you
all went smoothly and as planned
I did not receive a message or phone…
I did not receive a message or phone call when the mechanic was 15 minutes away as advised in email for the service.
Great customer service and hightly…
Great customer service and hightly recommend it.
Verwendet eventuell KI als AntworthilfeMehr lesen

Antwort von The AA Smart Care
Stress free and excellent value.
Booking was very easy and I was kept well informed throughout including details of the mechanic and van registration and arrival times. Details were clear. The service was completed in good time and everything was done in a very professional and capable manner. Excellent value for money and no stress at all. So pleased that a home service option is now available and will definitely use this again.
Good experience
Everything the AA done was great
Everything the AA done was great. However you need to employ a garage in Port Talbot as it is inconvenient also the garage charged for work that was on the advisory list as my son checked online what the vehicle failed on it was only small things however they said it was £1068 worth of work I have also been informed that most of their parts come from a breakers yard called JABS in Bridgend.

Antwort von The AA Smart Care
At home service booked a week prior
At home service booked a week prior, no confirmation sent from the AA and no answer when trying to contact them, only confirmation received via Book my garage. No show on the day, called them and they said they’d call back - no call back. Called again only to be told my technician had called in sick so they can’t service my car!
Took a day off specially for this so lost a days pay and have now booked with another company. Lack of communication was shocking especially from a company such as the AA. Will never go near them again.

Antwort von The AA Smart Care
He was a little late but i was told by…
He was a little late but i was told by text so well informed when he got here didn't take him long to do my brake disc and pads well pleased very good service
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







