The AA Smart Care Bewertungen 

I received great service, personable, friendly and professional. I would definitely recommend.

Very good on time did job well nice friendly not bad price

No travelling to a garage and waiting for the work to be done and then be told it’s going to take longer than expected

Car was not returned to me for 3. Days, apparently due to a delivery problem with a replacement tyre needed for MOT.. Also a trim on driver's side had been sprung ..thiswas not in this state when car left my home. Standard of service was poor compared to that of previous years garage which now does not feature in Smartcare.

Amazing service by the mechanic. Very friendly and professional.
Will definitely use again

Good communication and efficient service. Very reasonable price too.

The Engineer was polite, carried out a full service and took the time to talk me through what I should plan todo over the next 6mths to keep the car running perfectly to avoid potential expensive issues and MOT problems

Complained to verious departments ref the mechanic not turning up. The AA did not inform me, i had to call in to find out and I was insulted by the call HANDLER FOR DOING SO.
I have been constantly asked to give here my details by the AA that are personal. Being a member for years they have my details.
Be warned before you book a service they will threaten you if you don't keep an appointment you maybe be charged. If they don't appear. Tough luck.

Give me an email that will be responded to? The last time I was asked to supply reg. Miles. Etc.

What is your email address and name to respond to?

A great experience having booked online and receiving a well priced cost to replace all brakes pads and discs the garage recommended did a fantastic job and completed the work quickly so my car was ready within two hours of drop off. Excellent service highly recommended.

Had tyres, service and MoT. Got car back and still had needs oil change and service soon lights showing. 4 days later, total breakdown of car and missing alternator belt

The mechanic was very good and friendly

Pretty simple booking system. Plenty updates to let you know the process. The garage were very good. MOT pass it less than two hours

Quick work, really friendly and kind team, will definitely be going back, thanks!

Brilliant service at my door. Technician was extremely helpful and excellent .

Easy to book, no hassle, good price job done ✅

Arranged for full service at my home. Got text confirmation would be with me between 10am and 12pm.
At 1pm got a phone call to let me know the guy was going to be late!?
He arrived 420pm. I had no problem with him, he was very polite and courteous.
My annoyance was the lateness of the call and service. I specifically booked for the morning but ended up changing my plans to accommodate the AA, rather than them fulfilling the agreement. Won’t be using them again.

Don't bother. The car went into the MoT bay at 9:45am. I went back to the garage mid afternoon to find out the result, only for the garage to ak if I had had an email from AA Smart Care. When I said "No", the garage said ring AA Smart Care since the garage wasn't authorised to tell me directly the outcome. Over the phone, I managed to drag out of AASC that the car had failed for one major defect and there were three advisories. Before the garage could release the car back to me, I would have to respond to an email AASC would send to either approve the garage to complete all the work, just the major defect rectification or none at all. The issue was that AASC's serve was down and AASC were unable to send the email. The email didn't arrive until 10 minutes before the garage closed for the day. The major defect work was duly authorised and the advisory work declined. The garage then received an email providing them with my authorisation (kind of bizarre since I was in the garage talking to the owner about the situation). The garage duly set in motion the process for completing the major defect (one of those dead easy to repair defects), which they completed the next working day. However, yet again, the communication from AASC to me was appalling. It took AASC a further three days, yes, three days, to inform me that the work had been completed after the work had actually been done. If I could give the AA Smart Care administration team ZERO stars I would. In complete contrast, the garage doing the work did a great job of testing and fixing the car and explaining how the AASC process works, or more accurately, doesn't work.

Excellent service from start to finish, seamless process and very very reasonable on cost

This is the first time I have used their services, will definitely return

Easy to book a date for my MOT at a local garage (4 miles away, none available in my town). I did this one week before the selected date.

Received several emails which said the appointment time would be sent nearer the date of the MOT. On the day before I received an email which said I should take my car to the garage at 8.30am and be prepared to wait for the Test to happen any time during the day. Not at all happy with this, so I phoned the garage myself on the day of the Test and confirmed a specific time.

The garage was excellent.

Can’t argue with the price.