KAM Servicing Bewertungen 

2'238
•
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Richard and the mechanics were so helpful, friendly and knowledgeable. They fitted me in at the last minute and diagnosed the problem quickly. They were efficient and went above and beyond! They real... Mehr ansehen

Bewertet mit 2 von 5 Sternen

The issue with my car was that the engine coolant was not retained. To my surprise, Kam charged £90 for their 'investigation'. I was told my car was 'in bits' on their ramp and they needed a decisio... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The online booking was easy and Shaun and Paul at the Sutton in Ashfield branch were very friendly and made having my car serviced a pleasant experience. Shaun explained everything the car needed an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Cannot praise KAM, North Sherwood St Nottm enough. Car needed MOT but have a broken wrist and cannot drive. KAM arranged pick up and return. Fabulous customer care. Audi couldn't do this so have los... Mehr ansehen

Unternehmensdetails

  1. Fahrzeugservice
  2. auch in
  3. Autowerkstatt
  4. Kfz-Reparatur und -Wartung
  5. Mechaniker
  6. Ölwechseldienst
  7. Reifenhandel

Über KAM Servicing

Vom Unternehmen geschrieben

Branches located :

Nottingham City Centre - 01159 472222
Bulwell, Nottm - 01159 756337
Nuthall, Nottm - 01159 296964
Colwick, Nottm - 01159 879846
Beeston, Nottm - 01159 678111
Sutton-in-Ashfield, Nottm - 01623 443399
Stapleford, Nottm - 01159 252525

Derby City Centre - 01332 342002
Derby, Sinfin - 01332 955488
Long Eaton, Derbys - 01159 461471
Sawley, Derbys - 01159 460879
Heanor, Derbys - 01773 710500
Belper, Derbys 01773 824114
Ambergate, Derbys - 01773 857912

Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

2238 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 31 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(2'238)

81 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Lost a loyal customer

As a loyal and very happy customer for the past few years I am massively disappointed in my recent awful experience with KAM Servicing. If i could give 0 stars I would.

Replaced the wrong tyre, then tried to defend the reason. Supposed new tyres scuffed and in a terrible state. Inaccurate and misleading information given by mechanic, which the manager apologised for and then back tracked on when a refund requested.

Terrible attitude from mechanic with unacceptable attempt of damage control by the manager.

Now having to go what will undoubtably be a lengthy process to get a refund.

14. November 2024
Bewertung ohne vorherige Einladung
KAM Servicing-Logo

Antwort von KAM Servicing

Dear Gemma,

We apologise for the recent service experience at KAM Servicing. We understand your disappointment and want to assure you that we take customer feedback seriously. While we investigated the matter, we were unable to verify the specific details of your tyre replacement request.

As a gesture of goodwill, we'd like to offer you a replacement tyre for the wheel with the faulty valve. Please let us know if you'd like to proceed with this offer.

Regards, KAM Servicing

Bewertet mit 2 von 5 Sternen

My car sounded better before the…

My car sounded better before the service. The engine sound increased and the steering wobbled more after the service. I would have to take the car for an assessment at a different garage.

12. Oktober 2024
Bewertung ohne vorherige Einladung
KAM Servicing-Logo

Antwort von KAM Servicing

Dear Stella Otomewo,

We are sorry to hear that you are not satisfied with the recent service performed on your vehicle. We take customer satisfaction very seriously and appreciate you bringing this issue to our attention.

We would like to investigate this matter further to understand what may have caused the increased engine sound and steering wobble. Please contact our service department at the garage that performed the repair to schedule a follow-up appointment. We will be happy to inspect your vehicle and take the necessary steps to resolve the issue.

We value your business and hope to have the opportunity to regain your trust.

Sincerely,
KAM Servicing

Bewertet mit 1 von 5 Sternen

I've brought my Honda Jazz to Kams on…

I've brought my Honda Jazz to Kams on Derby road for a couple of years with no problems, however this year (2024) I took it in and it came out with a crack in the windscreen which I didn't notice until later that day and my dashcam wasn't working properly, less than three months later my car is now over heating. Clearly the "service" I paid for (£524) clearly isn't up to standard and I won't be taking my car back there in future.

8. Juli 2024
Bewertung ohne vorherige Einladung
KAM Servicing-Logo

Antwort von KAM Servicing

Dear Graham Atkinson,

Thank you for bringing this to our attention. We take customer feedback seriously and are committed to providing high-quality service.

We'd like to investigate the issues you've raised and take steps to prevent them from happening again. Please contact us directly so we can discuss this further and find a resolution.

Sincerely,

Service Manager
KAM Servicing (Derby Rd, Long Eaton)

Bewertet mit 5 von 5 Sternen

Excellent service

After purchasing a van that started to have emission issues I was advised excellently by Rob at Kam Sinfin about the ongoing issue and with the help of Diagnostic report and write up by Rob I was then able to swap the nightmare van for a new one. Will be using for all my vehicle needs in the future👍

22. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor customer service !

Went to visit KAM Hucknall to 'look' at tyres for my vehicle. I walked into the reception and a chap came out, not a single word was uttered by him like, 'Hello can I help you !!!' He looked at me like I had two heads !! After a couple of silent seconds I spoke & asked about tyres !!! Really poor attitude from the sales assistant or whatever he was. I took my business elsewhere, I don't tolerate that atitude & I think some training is required on how to treat customers !!

17. Oktober 2024
Bewertung ohne vorherige Einladung
KAM Servicing-Logo

Antwort von KAM Servicing

Dear Vicky,

We apologise for the negative experience you had during your visit to our Hucknall location. We strive to provide excellent customer service to all of our customers, and it's clear that we fell short in your case.

We will be sure to investigate this matter further and take appropriate action. Your feedback is invaluable to us as we continue to improve our services.

Thank you for taking the time to share your experience.

Sincerely,

KAM Hucknall Team

Bewertet mit 5 von 5 Sternen

Great service

Great service at the Sawley branch throughout and recommendation of work appropriate to the age of the car.

11. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Used Kams Ambergate this morning

Used Kams Ambergate this morning. First class service from this company. Diagnosed and fixed the issue with my Transit, also carried out a thorough health check. Great communication, friendly and knowledgeable staff. Highly recommended

10. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Extremely Poor service Hucknall Branch…

Extremely Poor service Hucknall Branch - I booked in for my tyres at 9:15 on 24/9/24 for fitting 8:30 15/9/24 and received an email confirmation at 9.22am on 24/9/24.
I turned up at 8.30 on 25/9/24 for my tyres to be fitted to be told the email didn't go through to them until 6pm and they don't have time to do them until next week! Why did the system allow me to book an appointment they couldn't accommodate? Why didn't the call me to inform me there was a problem, to save me from wasting a journey? Extremely poor customer service!

25. September 2024
Bewertung ohne vorherige Einladung
KAM Servicing-Logo

Antwort von KAM Servicing

Dear Tracey Fells,

We are truly sorry to hear about the inconvenience you experienced with your recent tyre fitting appointment at our Hucknall branch. We understand how frustrating it must have been to arrive at the appointment only to find that your tyres could not be fitted.

Your appointment did not go through to our system as expected, and we apologise for the oversight. This is not the kind of experience we want our customers to have. We are currently investigating this issue to prevent similar occurrences in the future.

Thank you for bringing this matter to our attention. We value your feedback and are committed to providing excellent customer service.

Kind regards,

KAM Servicing

Bewertet mit 5 von 5 Sternen

The staff were friendly

The staff were friendly, helpful and very professional. My wife's car had a suspected slow puncture. They checked it out and found no problem. They checked the air pressure in all the tyres and adjusted accordingly.
When asked what I owed them, they said no charge.

23. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Atrocious service from the Beeston…

Atrocious service from the Beeston branch. I had booked a service and requested a courtesy car a month ago. I turned up to be told there would be no courtesy car. All sort of nonsense excuses from the car has a fault to you didn't bring your licence (I did) with studied arrogance. I wish I could give them zero star. AVOID.

12. September 2024
Bewertung ohne vorherige Einladung
KAM Servicing-Logo

Antwort von KAM Servicing

Hello and thank you for the review.

We apologise for the inconvenience and frustration you experienced at our Beeston branch. We value your business and take customer satisfaction very seriously. We will investigate this matter thoroughly to understand what went wrong and take steps to prevent a similar occurrence in the future.

Please contact our customer service department at kev@kamservicing.com so we can address your concerns and find a resolution to your satisfaction.

Regards, KAM Servicing


Bewertet mit 5 von 5 Sternen

My car required an A/C regas and they…

My car required an A/C regas and they offer a free brake test at the same time. This was carried out very efficiently. Faults were found plus a requirement for 2 new tyres which could burst at anytime. All work completed fast and with ease. Friendly staff. Very impressed will continue to use this garage in Bulwell Nottinghamshire.

5. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

4 year repeat customer

I've been taking my cars to KAM on Nuthall Road and also in Ambergate for four years now, and I've never had a bad experience. The staff are always friendly and keep you informed on what's going on. The prices are reasonable, especially for the quality of service.

3. September 2024
Bewertung ohne vorherige Einladung

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