Always have a great interaction with the FunBikes team, CS staff Zarah and Anne have always helped me out, Claire from parts and then Jigs from technical support, they’re all always happy to help an... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Sent the wrong quad batteries I requested. The ones received took 2hrs longer to a full recharge. I was specific in my order for an exact replacement. Could have bought the same received batteries che... Mehr ansehen
Unternehmen hat geantwortet
My son loves his dirtbike. He's been zooming around on it every day. Great quality. Battery lasts for hours which I've been amazed by. Excellent delivery and service
Great company. Got our order of electric dirt bike in only couple of days very quick one. There was small issue at very beginning but contacted service department and they were very helpful. Very resp... Mehr ansehen
Unternehmen hat geantwortet
![Chaos 1000w 48v SLA Electric Scooter Black [IP54]](https://businessunitproducts-images.trustpilot.com/619e6ac52d1b4777bd044a5e_300pxWide.png)
Unternehmensdetails
- Kinderspielzeuggeschäft
- auch in
- Fahrradgeschäft
- Motorradgeschäft
- Motorradhändler
- Quadhändler
- Spielwarengeschäft
Vom Unternehmen geschrieben
Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..
Fun:Bikes…Let the Fun Begin!
Vom Unternehmen geschrieben
- 7 Day Price Promise
- Find another product of the same specification for a lower price and we will refund the difference!
Kontaktinformationen
Unit 5f, Old Dalby Business Park, Station Road, Old Dalby, Melton Mowbray, LE14 3NJ, Leicestershire, Vereinigtes Königreich
- 01664 498 640
- sales@funbikes.co.uk
- funbikes.co.uk
4.5
Hervorragend
10'477 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von FunBikes
Hi Carly,
Thank you for your feedback. We're delighted to hear you had a positive delivery experience. We'll be sure to pass your kind comments on to the driver.
If there's anything else we can help with, please don't hesitate to get in touch.
Kind Regards,
The Funbikes Team
Antwort von FunBikes
Hi Marie,
Thank you for your review. We're pleased to hear that you received excellent service and that Sam was able to help.
We appreciate your feedback and your support. If there's anything we can do to make your next experience even better, please don't hesitate to get in touch.
Kind Regards,
The Funbikes Team
Helpful and welcoming
Sam was very helpful with my daughter selecting her first trek bike and even sorted the helmet. He was more than helpful showing us different bikes. We could take the bike away the same day! Thanks so much for making it a great experience.
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von FunBikes
Hi Claire,
Thank you for your excellent review. We're so pleased to hear that you were happy with the service from the moment you placed your order through to delivery.
We'll be sure to pass your kind comments on to Gavin, who will be delighted to know his help and advice were appreciated. Thank you for your recommendation and for choosing Funbikes. We look forward to helping you again in the future.
Kind Regards,
The Funbikes Team
Excellent service from time of ordering…
Excellent service from time of ordering right up to delivery, prompt service and was kept up to date on time of delivery.
Gavin who delivered the bike was very helpful and informative, would definitely recommend this company and would not hesitate to order from them in the future.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von FunBikes
Hi Anthony,
Thank you for your fantastic feedback. We're delighted to hear that everything went smoothly from ordering through to delivery and that you were kept informed every step of the way.
It's especially great to know that Gavin made a positive impression with his helpful and informative delivery service. Your recommendation means a lot to the team, and we're thrilled that you'd choose to order from us again in the future.
Kind Regards,
The Funbikes Team
Ordering was easy and delivery was very…
Ordering was easy and delivery was very quick
12. August 2026
Antwort von FunBikes
Hi Maureen,
Thank you for your feedback.
We're delighted to hear that ordering was easy and that your delivery arrived so quickly. Providing a smooth ordering experience and fast service is something we always strive for.
We really appreciate your support. If there's anything else we can help with, please don't hesitate to get in touch.
Kind Regards,
The Funbikes Team
nice and gave a packet of sweets
nice and gave a packet of sweets
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von FunBikes
Hi,
Thank you for your lovely feedback.
We're delighted to hear that your order arrived safely and that you enjoyed the little packet of sweets. It's always nice to add a small extra touch for our customers.
We really appreciate your support and look forward to helping you again in the future.
Kind Regards,
The Funbikes Team
Always well packed and love the little…
Always well packed and love the little treat that was included thank u 😁😍
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von FunBikes
Hi Matthew,
Thank you for your lovely feedback.
We're so pleased to hear that your order arrived well packed and that you enjoyed the little extra treat included. It's the small touches that we hope make a difference!
We really appreciate your support. If there's anything else we can help with, please don't hesitate to get in touch.
Kind Regards,
The Funbikes Team
Thank you Claire you've got me…
Thank you Claire you've got me wrenching for the weekend, number one place for the much loved Mxr and parts that are hard to obtain and other bikes etc. Fast dispatch too which is a bonus. Thanks again Claire and Funbikes Team
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von FunBikes
Hi Christian,
Thank you for your kind review. We're pleased to hear you had a great experience and that Claire was able to help you get the parts you needed for your MXR. It's always rewarding to know we've been able to source those harder-to-find items and get them dispatched quickly.
We really appreciate your continued support and hope you enjoy your weekend working on the bike. If you need anything else, we're always happy to help.
Kind Regards,
The Funbikes Team
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Fantastic service from Fun Bikes!
We had a brilliant experience with Fun Bikes when choosing a quad bike for our son’s 4th birthday. The team were incredibly helpful, friendly and knowledgeable, and really took the time to help us choose the right quad for him.
Everything was explained fully, including the different options, safety features and what would be most suitable for his age and ability. We never felt rushed or pressured into making a decision, and the advice we received was fantastic.
It’s so reassuring to buy from a company that genuinely cares about getting the right product for you and your child. The service was excellent from start to finish and we couldn’t be happier with our choice.
Thank you Sam @ Fun Bikes for making choosing his birthday present so easy! We can’t wait to see his face on riding around on his 4th birthday! 🏍️🎉🎂
Highly recommend! ⭐️⭐️⭐️⭐️⭐️
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von FunBikes
Hi Helena,
Thank you for taking the time to leave such a fantastic review. We're delighted to hear that you had such a positive experience with us while choosing the perfect quad bike for your son's birthday.
It's wonderful to know that the advice and support from Sam helped make the process easy and enjoyable, and that you felt well informed throughout. We always aim to ensure every customer finds the right vehicle for their child's age and ability, so your feedback means a lot to us.
We hope your son has an amazing 4th birthday and loves his new quad bike. Thank you again for your recommendation, and if we can help with anything in the future, we're always here.
Kind Regards,
The Funbikes Team
Great customer service and lovely…
Great customer service and lovely delivery - was a birthday present and the driver helped deliver subtlety - very professional - would recommend - delivery diver was Gavin and he was a star
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von FunBikes
Hi Adam,
Thank you for your wonderful review. We're delighted to hear that both the service and delivery met your expectations, especially for such a special birthday surprise. It's great to know Gavin helped make the experience smooth and discreet.
We really appreciate your recommendation and hope the recipient enjoys their gift. If there's ever anything else we can help with, please don't hesitate to get in touch.
Kind Regards,
The Funbikes Team
Support is woefully bad
Support is woefully bad. Two bikes from them. Paid for both to be built. Both had issues.
The latest one is now out of warranty period yet we told them in the warranty period. I’m now left with a bike that keeps cutting out and I cannot get the bike back to them without hiring a van as they refuse to collect it.
Avoid! Won’t use them again.
In reply to your message:
I have provided evidence and videos of the issue. The bike has been maintained. It has had issues from new though which were raised.
Please don’t make out you have done all you can. I have an email saying it would be collected. Then I was told it wouldn’t be.
You have my details and no one has attempted to call me to sort it out. It has been left, hoping that I will go away.
18. August 2026
Antwort von FunBikes
Hi Mr Winterton,
Thank you for taking the time to leave your feedback. We’re sorry to hear that you feel disappointed with the support you have received.
When you first contacted us regarding the issues with your bike, our Technical Support team reviewed the symptoms you described and provided troubleshooting advice, including checking and cleaning the carburettor and using fresh fuel. The symptoms reported, such as bogging and cutting out, can commonly be associated with maintenance, fuel quality or setup, so these checks are an important part of identifying the cause.
Our team also requested some additional information and simple checks to help diagnose the issue further. Unfortunately, you advised that you did not wish to continue with the troubleshooting process and instead wanted the bike inspected in person.
We appreciate that carrying out troubleshooting can sometimes be inconvenient. However, our Technical Support team can only diagnose an issue remotely when we are given the opportunity to work through the appropriate checks. We have made several attempts to assist and establish the cause of the problem, and the options available to you have been explained throughout our correspondence.
We remain happy to assist. You can either continue working with our Technical Support team to help diagnose the reported issue remotely, or return the bike to the store it was originally collected from so that a non-warranty assessment can be carried out.
Should you wish to continue with our Technical Support team, please contact us on 01664 498640 or email tech@funbikes.co.uk.
Best Regards,
The FunBikes Team
Great company with knowledgeable staff…
Great company with knowledgeable staff who quickly advised me on the correct parts I needed and sent them out to me super fast. I always seem to find my way back to fun bikes whenever I need something bike related because they always have the best price and great quality products.
20. August 2026
Antwort von FunBikes
Hi Tyson,
Thank you for your fantastic feedback.`
We're pleased to hear that you found our team knowledgeable and that we were able to quickly identify the correct parts and get them delivered promptly. It's especially rewarding to know you continue to choose us for your bike-related needs thanks to our prices and product quality.
If there's anything else we can help with, please don't hesitate to get in touch.
Kind Regards,
The Funbikes Team
Avoid this cheap crap
Avoid this cheap crap. After two hours it broke down. Had to wait 4 months for them to collect and apparently it broke because i used it in the rain (ridiculous since this is an outdoor dirt bike).
Now i have to start a legal action against them to recover over £1000 paid.
Save your money and find other more reputable seller.
These are funny bikes, not fun bikes. You get more stress than fun
UPDATE
STOP PRETENDING YOU CANNOT LOCATE MY ACCOUNT. WE EXCHANGED 200 EMAILS OVER THE PAST 7 MONTHS. NOBODY HAS CONTACTED ME FOR TWO WEEKS AS YOU SAID IN YOUR REVIEW REPLY HERE.
YOU JUST REPLIED TO MAKE OTHER POTENTIAL CUSTOMERS FEEL YOU CARE, BUT YOUR COMPANY IS A LOVELY LAMB BEFORE SALE, AND BIG BAD WOLF AFTER PAYMENT IS MADE.
I'M SORRY THAT I HAD TO DEAL WITH YOUR COMPANY.
WORSE EXPERIENCE EVER.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von FunBikes
Hi Mr Negru,
We’re sorry to see your updated review and that you remain unhappy with the outcome of your case.`
Your bike was returned to us and thoroughly inspected by our technical team. The motor had failed; however, the inspection also identified clear evidence of water ingress. The water detection indicator within the control box had been affected, and the battery water detection label had been removed. Our technicians subsequently tested the bike with a replacement motor and confirmed that it operated correctly.
While this is an off-road dirt bike, that does not mean its electrical components are waterproof or that the bike is designed to be used or stored in wet or waterlogged conditions. Unfortunately, the evidence found during inspection showed that water had entered the electrical components and was a significant factor in the failure.
Our warranty covers manufacturing faults, but it does not cover water ingress or damage resulting from misuse. For this reason, the repair could not be accepted as a warranty claim. You were provided with the findings of our assessment and a quotation for the replacement motor and necessary labour.
We appreciate that you disagreed with our technical findings and subsequently chose to formally dispute the matter. That process has now concluded.
We understand this was not the outcome you wanted, but we cannot agree that the bike simply failed after minimal normal use. Our decision was based on the physical condition of the bike when it was inspected and the results of the testing carried out by our technicians.
Best Regards,
The FunBikes Team
Antwort von FunBikes
Hi Evans,
Thank you for your review. We're pleased to hear you found us understanding and had a positive experience with our team.
We really appreciate your feedback and your support. If there's ever anything we can help with, please don't hesitate to get in touch.
Kind Regards,
The Funbikes Team
Terrible bike came broke now tryna…
Terrible bike came broke now tryna order parts the diagram are rubbish very hard to understand and will not give U a refund don not use scam company
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von FunBikes
Hi Mr Dewhirst,
Thank you for your review.
We’re sorry to hear that you are unhappy with your bike.
The bike was purchased in December 2025, approximately eight months before this review was left. You did contact our Technical Support team shortly after purchase; however, the assistance required at that time related to the setup and operation of the bike. Our technician provided guidance regarding the battery parameters, and following this advice, it was confirmed that the bike was working correctly. We also subsequently assisted with a maintenance query.
Since that time, we have not been made aware of any further faults with the bike. If we are not informed that there is a problem, unfortunately we do not have the opportunity to investigate it or help resolve it.
We have dedicated Technical Support and Parts teams who are here specifically to support our customers. If you are now experiencing an issue or are struggling to identify the parts you require, please contact us directly with the details. Our team will be happy to assist in identifying the correct parts and helping resolve any outstanding issues.
Best Regards,
The FunBikes Team
Super simple to order over the phone…
Super simple to order over the phone for us that don't take kindly to ordering online,the staff were great and very helpful. Product arrived before time,well packed and as described. It's the second time I've used them and would highly recommend to anyone thinking about about buying electric and petrol powered bikes, scooters and quads. Many thanks 🙂
20. August 2026
Antwort von FunBikes
Hi Max,
Thank you for your continued support and for choosing Funbikes again.
We're pleased to hear our team made the ordering process easy over the phone and that your order arrived quickly, well packaged, and exactly as expected. Recommendations like yours mean a great deal to us.
If you ever need any advice or assistance with a future purchase, our team will be happy to help.
Kind Regards,
The Funbikes Team
This review is for my delivery / pick…
This review is for my delivery / pick up driver Kerry! Just want to say a huge thank you to her for her efforts today! I’m 7 months pregnant she wasn’t in her usual Van so had to manually lift & carry the huge buggy on her own, she went above and beyond to make sure I was comfy and that the buggy was taken.
Superwoman that girl! Thank you
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von FunBikes
Hi,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that our collection service made such a positive impression and that everything was handled with such care and consideration.
Going the extra mile for our customers is what we strive for, and we're so pleased to know you felt well looked after during the collection of your buggy.
If there's ever anything else we can assist with, please feel free to get in touch.
Kind Regards,
The Funbikes Team
Thank you so much
Thank you so much! Haven't had chance to test the quad yet but looks perfect and can't wait for my son to see it!
Great delivery service, thanks to kerry the delivery driver!! 😁
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von FunBikes
Hi Naomi,
Thank you for your wonderful review.
We're delighted to hear that everything arrived looking perfect and that you're excited for your son to see his new quad.
It's also great to know that Kerry provided excellent delivery service. We'll be sure to pass on your kind comments to him.
We hope your son loves the quad when he sees it, and we look forward to helping you again in the future.
Kind Regards,
The Funbikes Team
Gavin delivered my boys mxr 1800 today…
Gavin delivered my boys mxr 1800 today he was very informative and helpfull very polite will definately be a repeat customer my boy loves his bike its everything and more than he expected
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von FunBikes
Hi Levi,
Thank you for your fantastic review.
We're delighted to hear that Gavin provided such informative, helpful and polite service when delivering your son's MXR 1800.
It's wonderful to know that your son loves his new bike and that it has exceeded his expectations. We really appreciate your kind comments and are thrilled to hear you'll be a repeat customer.
If you need any further assistance, we're always happy to help.
Kind Regards,
The Funbikes Team
Cameroh made us a great deal with the…
Cameroh made us a great deal with the good bikes! It was a better deal aswell for a dirtbike-motarbike bye! From bradley
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von FunBikes
Hi Brad,
Thank you for your great review.
We're delighted to hear that Cameron was able to put together a great deal for you and help you find the right bikes. It's wonderful to know you're happy with your purchase and the value you received.
We really appreciate your support and hope you have lots of fun with your new dirt bike.
If there's anything else we can help with, please get in touch.
Kind Regards,
The Funbikes Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.