Rosana was the girl who i initially spoke to 2 years or maybe 3 years ago and she was as helpful today as she was back then. Explains everything and doesnt put any pressure on buying anything. It is l... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My experience with this company has been brilliant. Answered questions about how my policy is set up . Jane spoke to me when I rang and her attention to detail was brilliant. Never had a problem. Othe... Mehr ansehen
Unternehmen hat geantwortet
Great customer experience given by your wonderful member of staff Jane. She went through everything in a very polite and friendly manner. She is a true credit to your work force.
Unternehmen hat geantwortet
Your agent Sam was very pleasant. Yr system of question asking was very long considering you already had the information. Yr website for making a claim did not work - once started it did not allow m... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.
Kontaktinformationen
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Vereinigtes Königreich
- 08007797444
- bigwarranties.co.uk
4.6
Hervorragend
5299 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I have had a clear an concise…
I have had a clear an concise conversation. No pressure and no sales pitch given. To that end thank you for sorting out a minor problem
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know your mention of i have had a clear an concise made a difference. We appreciate you saying that.
The BIG Warranties Team
I’ve made a claim and await the outcome
I’ve made a claim and await the outcome
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Jean, it's great to know getting the cover sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
Abysmal and ignorant!
Abysmal will ignore every single communication absolutely pointless save your money!!!
15. August 2026
Bewertung ohne vorherige Einladung
I used the customer service line to book a repair
I used the customer service line to report a dishwasher fault. The Customer Service advisor was Sam he was very helpful and informative going through the form with me, explaining the next steps and what to expect
Excellent Customer Service
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Margaret, it's great to know getting the repair sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
Helen was very helpful and pleasant and…
Helen was very helpful and pleasant and I agreed to take out extra cover!
I was told I would get a refund of £85.
However I got a text saying it would only be £50 as there was a £30 admin fee!
I got in touch the next morning and have been told that was an error and I will be refunded the full £85.02
12. August 2026
Bewertung ohne vorherige Einladung
Thank you
Kind knowledgeable, very patient a good experience
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Penny, it's great to know your mention of thank you made a difference. We appreciate you saying that.
The BIG Warranties Team
Lovely friendly service
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Hilary, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Lucas was very helpful and provided…
Lucas was very helpful and provided excellent support. He was friendly, professional, and made the whole experience easy and pleasant. Thank you, Lucas!
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Zainab, it's great to know how straightforward everything was made a difference. We appreciate you saying that.
The BIG Warranties Team
Rosanne was very professional and understanding
Rosanne was very professional and easy to understand going through the Policies
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Marilyn, it's great to know how straightforward everything was made a difference. We appreciate you saying that.
The BIG Warranties Team
Speaking with Gabriel was very smooth…
Speaking with Gabriel was very smooth and He was eager to forward my request to the relevant team to get my claim responded to
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Nii, it's great to know getting the cover sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
Your agent Sam was very pleasant
Your agent Sam was very pleasant. Yr system of question asking was very long considering you already had the information. Yr website for making a claim did not work - once started it did not allow my input of full info. However my start of the claim process had been logged which prompted the very long telephone call.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know the quick service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helpful and professional
Helpful, patient and professional, thank you Helen for your service.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Elaine, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Excellent service
Excellent service the man was very helpful and explained everything well.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Graham, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
My concerns were rectified
My concerns were rectified
Katie dealt with me highly professional manner
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Rabia, it's great to know your mention of my concerns were rectified made a difference. We appreciate you saying that.
The BIG Warranties Team
Great customer service
Great customer service, very understanding and helpful
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Excellent service
Excellent, Rosanna explained everything and made sure it was all understood. She spent time sorting what was best for me.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Edna, it's great to know your mention of excellent service made a difference. We appreciate you saying that.
The BIG Warranties Team
Antwort von BIG Warranties Ltd
Thanks Kelly, it's great to know your mention of excellent service made a difference. We appreciate you saying that.
The BIG Warranties Team
Francais was polite and very helpful
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Charlotte, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Satisfied user
The company provides good service. The call I had from Helen this morning was effective, warm and friendly. She did succeed in selling me a higher level of cover, and did so with charm and warmth
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Kim, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very courteous and explained things…
Very courteous and explained things clearly...
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Carol, it's great to know your mention of very courteous and explained things made a difference. We appreciate you saying that.
The BIG Warranties Team
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