Rosana was the girl who i initially spoke to 2 years or maybe 3 years ago and she was as helpful today as she was back then. Explains everything and doesnt put any pressure on buying anything. It is l... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My experience with this company has been brilliant. Answered questions about how my policy is set up . Jane spoke to me when I rang and her attention to detail was brilliant. Never had a problem. Othe... Mehr ansehen
Unternehmen hat geantwortet
Great customer experience given by your wonderful member of staff Jane. She went through everything in a very polite and friendly manner. She is a true credit to your work force.
Unternehmen hat geantwortet
Your agent Sam was very pleasant. Yr system of question asking was very long considering you already had the information. Yr website for making a claim did not work - once started it did not allow m... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.
Kontaktinformationen
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Vereinigtes Königreich
- 08007797444
- bigwarranties.co.uk
4.6
Hervorragend
5302 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Satisfied user
The company provides good service. The call I had from Helen this morning was effective, warm and friendly. She did succeed in selling me a higher level of cover, and did so with charm and warmth
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Kim, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very courteous and explained things…
Very courteous and explained things clearly...
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Carol, it's great to know your mention of very courteous and explained things made a difference. We appreciate you saying that.
The BIG Warranties Team
Very polite
Very polite. Had my item booked for a repair in no time . No hanging around . Thank you for your help
In this matter
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know getting the repair sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
Very helpful and tried to assist me as…
Very helpful and tried to assist me as fast as he could thank you so much
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know the quick service made a difference. We appreciate you saying that.
The BIG Warranties Team
I called to book in my appliance for…
I called to book in my appliance for repair and Sam dealt with my claim effectively and answered all my questions.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know getting the repair sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
Nice polite gentleman
Nice polite gentleman. Explained every thing very well
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Linda, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Professional approach but starting to get expensive.
Hmm, Jane was very professional and thoroughly knew her products. However, I'm surprised and disappointed to hear that the hob fan unit is not covered, you can't have a hob without one! Also, with your yearly charges going beyond £400, it's time for me to rethink and look around next renewal.
31. Juli 2026
Bewertung ohne vorherige Einladung
Exceptional customer service from…
Exceptional customer service from Rosanna.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Mike, it's great to know your mention of exceptional customer service from made a difference. We appreciate you saying that.
The BIG Warranties Team
Pleasant helpful informative agent.
Pleasant helpful informative agent.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Eira, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Easy to talk to and informative.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know how straightforward everything was made a difference. We appreciate you saying that.
The BIG Warranties Team
Very helpful and explained everything…
Very helpful and explained everything very well.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Jane was top notch very happy to talk…
Jane was top notch very happy to talk to and explained very good
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Gillian, it's great to know your mention of jane was top notch very happy to talk made a difference. We appreciate you saying that.
The BIG Warranties Team
Very helpful and pleasant young…
Very helpful and pleasant young man,Harry is a credit to your company
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Colin, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Excellent customer service from Jane…
Excellent customer service from Jane Explained reasons for all questions being asked, then took time to listen to my questions and supplied all the answers i needed. Very friendly and helpful lady.
Thank you
29. Juli 2026
Bewertung ohne vorherige Einladung
Helen was a very pleasant and helpful…
Helen was a very pleasant and helpful lady that explained the policies to us. Thank you
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Rhoda, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
AVOID!!! Be careful.
Please be careful when using this company to insure any of your items. They will lool for any reason not to pay out or support. As we established they were not going to pay out, I asked to cancel. They then took additional pay out from me and are refuse to return. I have a strategy to take money off their clients using unfair and unmoral ways. I have placed a complaint but they have ignored the main reasons.
28. Juli 2026
Bewertung ohne vorherige Einladung
Excellent service from Big Warranties Ltd
Francis was excellent on explaining everything , the deal he offered us was too good to refuse ! He was very polite and not pushy , felt very comfortable with him ! Thankyou Francis
27. Juli 2026
Bewertung ohne vorherige Einladung
Professional
Andrew was very helpful and professional dealt with my claim very efficiently
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Lettie, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
It is with great surprise that I find…
It is with great surprise that I find myself writing this review.
I gave Jake my opinion on Go assist not realizing he was from Big Warrenties.
He listened attentively and set about coming up with a solution which was acceptable to me. Well done Jake.
Please see my Go Assist reviw ( one star) for that.
Well done Jake
24. Juli 2026
Bewertung ohne vorherige Einladung
Rosanna very polite and explained…
Rosanna very polite and explained everything thoroughly.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Sue, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
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