Rosana was the girl who i initially spoke to 2 years or maybe 3 years ago and she was as helpful today as she was back then. Explains everything and doesnt put any pressure on buying anything. It is l... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My experience with this company has been brilliant. Answered questions about how my policy is set up . Jane spoke to me when I rang and her attention to detail was brilliant. Never had a problem. Othe... Mehr ansehen
Unternehmen hat geantwortet
Great customer experience given by your wonderful member of staff Jane. She went through everything in a very polite and friendly manner. She is a true credit to your work force.
Unternehmen hat geantwortet
Your agent Sam was very pleasant. Yr system of question asking was very long considering you already had the information. Yr website for making a claim did not work - once started it did not allow m... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.
Kontaktinformationen
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Vereinigtes Königreich
- 08007797444
- bigwarranties.co.uk
4.6
Hervorragend
5299 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent serp
Rosanna was very polite and clear in her speaking language.
Rosanna was very patient and explained everything clearly to me.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Elizabeth, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very helpful and clear talking staff .
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Jane, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very helpful and friendly staff
Very helpful and friendly staff. I was impressed. Thanks
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Joan, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Really helpful and explained everything…
Really helpful and explained everything clearly very happy with the customer care
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Gabriel was very helpful
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Pietro, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helen was good we have got 3…
Helen was good we have got 3 appliances with you now you are going to do the money monthly from our bank
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Deborah, it's great to know your mention of helen was good we have got 3 made a difference. We appreciate you saying that.
The BIG Warranties Team
DON'T TRUST THIS COMPANY OR GO ASSIST…
DON'T TRUST THIS COMPANY OR GO ASSIST I'VE ASKED TO CANCEL MY AGREEMENT SEVERAL TIMES WITHIN 14 DAYS AND NOW THEY'VE TAKEN EXTRA MONEY WITHOUT ME EVEN KNOWING. VERY DODGY.
MORE LIKE BIG CON THAN BIG WARRANTIES.
1. August 2026
Bewertung ohne vorherige Einladung
Its a pleasure to speak to Harry
Its a pleasure to speak to Harry, he is always polite and very helpful, if I'm not able to speak when he calls he will call me back at a better time that suits me, all in all he is an asset to your company.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Gabriel explained the process very…
Gabriel explained the process very clearly
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks James, it's great to know your mention of gabriel explained the process very made a difference. We appreciate you saying that.
The BIG Warranties Team
Knowledgable
Knowledgable, concise and able to understand her.,
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Maureen, it's great to know your mention of knowledgable made a difference. We appreciate you saying that.
The BIG Warranties Team
Gabriel was very kind,helpful and clear…
Gabriel was very kind,helpful and clear in what he said
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Clear and very efficient.
Clear and very efficient.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Jane, it's great to know your mention of clear and very efficient made a difference. We appreciate you saying that.
The BIG Warranties Team
Nice person very professional
Nice person very professional
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Susan, it's great to know your mention of nice person very professional made a difference. We appreciate you saying that.
The BIG Warranties Team
Everything very pleasant
Everything very pleasant, thorough, patient and carefully explained. No unwanted pressure just clarity on other offers.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks James, it's great to know your mention of everything very pleasant made a difference. We appreciate you saying that.
The BIG Warranties Team
Jane was very helpful to me and I would…
Jane was very helpful to me and I would deal with her again, she explained everything in detail and spoke clearly tell her thanks from me
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Lynnette, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Excellent customer service
Your customer service team member Gabriel was extremely helpful and at the end of the call I was reminded why we have insured through you for the last 14 years. You are really appreciated as an appliance insurance company.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Catriona, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
The young lady
The young lady, Gemma, who took our call was attentive to our need, as senior citizens, didn't try and push anything on us. Recognised our circumstances, and we got the best outcome. A win win. On the strength of the way in which attended to our call, and the outcome, we would recommend Big Warranties.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Jean, it's great to know the phone support made a difference. We appreciate you saying that.
The BIG Warranties Team
Very thorough very efficient…
Very thorough very efficient knowledgable young man. Provided me with the info to upgrade my policy with no pressure. Alll documentation provided by sms and post.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Lucy, it's great to know your mention of very thorough very efficient made a difference. We appreciate you saying that.
The BIG Warranties Team
This has not resolved
This has not resolved. I was asked to follow some technical guidelines which I did and now I am waiting for the company to get back to me to follow up my claim. There is no urgency with them!
18. August 2026
Bewertung ohne vorherige Einladung
Rosanna was a very patient customer…
Rosanna was a very patient customer adviser dealing with myself an elderly lady of 86 who is also hard of hearing.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Enid, it's great to know your mention of rosanna was a very patient customer made a difference. We appreciate you saying that.
The BIG Warranties Team
So funktioniert Trustpilot
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