Rosana was the girl who i initially spoke to 2 years or maybe 3 years ago and she was as helpful today as she was back then. Explains everything and doesnt put any pressure on buying anything. It is l... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My experience with this company has been brilliant. Answered questions about how my policy is set up . Jane spoke to me when I rang and her attention to detail was brilliant. Never had a problem. Othe... Mehr ansehen
Unternehmen hat geantwortet
Great customer experience given by your wonderful member of staff Jane. She went through everything in a very polite and friendly manner. She is a true credit to your work force.
Unternehmen hat geantwortet
Your agent Sam was very pleasant. Yr system of question asking was very long considering you already had the information. Yr website for making a claim did not work - once started it did not allow m... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.
Kontaktinformationen
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Vereinigtes Königreich
- 08007797444
- bigwarranties.co.uk
4.6
Hervorragend
5299 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Spoke to a lovely guy who sorted my…
Spoke to a lovely guy who sorted my problem with ease
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Danielle, it's great to know your mention of spoke to a lovely guy who sorted my made a difference. We appreciate you saying that.
The BIG Warranties Team
Good customer service and helpful…
Good customer service and helpful throughout.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Jonathon, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very efficent call handler.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Paul, it's great to know the phone support made a difference. We appreciate you saying that.
The BIG Warranties Team
Rosanna wes very helpful
Rosanna wes very helpful and informative and expertly sold me on the product. The whole process was quick and easy.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know the quick service made a difference. We appreciate you saying that.
The BIG Warranties Team
Jane was persistent and helpful at a…
Jane was persistent and helpful at a time when hospital appointments and procedures made it difficult to communicate in a timely and informative fashion. We got there in the end and hope the yearly cover proves adequate for our needs.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Jim, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Excellent service
Jane’s customer service was professional. She was extremely helpful and her communication was clear and concise.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Kerrie, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helen is a good sales agent
Helen is a good sales agent. She is an asset to your team.
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Jillian, it's great to know your mention of helen is a good sales agent made a difference. We appreciate you saying that.
The BIG Warranties Team
Very friendly helpful and aided with…
Very friendly helpful and aided with all my needs. Thankyiu
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Julie, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Jane was very helpful
Jane was very helpful, and explained clearly
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Carolyn, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Nice to me ty
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Richard, it's great to know your mention of nice to me ty made a difference. We appreciate you saying that.
The BIG Warranties Team
Roseanna is Awesome
Roseanna is always friendly, patient and helpful. Good to know that someone will come out, fix or arrange a replacement.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Claire, it's great to know getting the repair sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
Helpful
Rosanna is extremely helpful and took time to answer all of my queries in a professional way.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Paul, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Sam did his best to help me as I am not…
Sam did his best to help me as I am not computer literate and he sorted my problems
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Daphne, it's great to know your mention of sam did his best to help me as i am not made a difference. We appreciate you saying that.
The BIG Warranties Team
Helen was warm and friendly
Helen was warm and friendly , not pushy but very thorough. She was a pleasure to talk to and I am delighted with the service
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thank you for your 5-star review!
We're delighted to hear that Helen was warm, friendly and thorough, while making sure you never felt pressured. We'll be sure to pass your lovely feedback on to her.
Thank you for choosing Go Assist!
Really easy process to make a claim and…
Really easy process to make a claim and a speedy appointment was arranged.
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Urszula, it's great to know the quick service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helpful and patient
For starters -DIDNT wait long for call to be answered. Huge plus.
Michael was incredibly helpful and knowledgeable. Hé was patient and walked us through the procedure for the claim we were making. Hé helped us find the serial number on our fridge freezer. If only there were more Michaels around!
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helen was very helpful and informative
Helen was very helpful and informative
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Vivien, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helen was great
Helen was great. She explained everything slowly and clearly.
Customer service was great.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Jacqueline, it's great to know your mention of helen was great made a difference. We appreciate you saying that.
The BIG Warranties Team
Rosanna was really helpful
Rosanna was really helpful sorting my policy out.
No pushy sales, just pleasant and double checked everything. Haven’t spoken to a ‘sales’ person like this in ages so it was a lovely conversation. Thank you
4. September 2026
Bewertung ohne vorherige Einladung
Rosanne was really helpful
Rosanne was really helpful and explained clearly. She was patient and through with her job. Very happy with my experience
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
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