UK Power Networks Bewertungen 

Within forty minutes off reporting my loss of power an engineer arrived assessed the situation, then brought in a generator & quickly got us back with power.
Next day a team of engineers arrived , identified & rectified the fault, the following day tradesmen came in & did a excellent repair to our drive & path.
Thank you UK Power Networks

They were quick to deal with the problem.

We were kept informed all the time , + it didn’t last as long as was expected

It was great from the first phone call to the completion of the repair.

Very informative texts and calls and kept me updated frequently during the power outage. Engineers acted quickly.

We lost power to our house 3-4 weeks back, I informed UKPN online, within 5min I received a call from UKPN customer service and engineer was in my home within 30min of the phone call. Great service, they managed to repair electrical issue also offered many options if they cannot repair the fault which was reassuring. Well-done to the UKPN

Great staff, eager to help.

Very helpful fully explained the situation and got a resolve

Power off for 5 hours unexpectedly company were very efficient and kept us informed throughout no problem us calling them however many times we needed as we have electric health machines satisfied with the service 🤞

I experienced an unexpected power cut and contacted UK Power Networks. The customer service I received was outstanding.

Kathlyn was incredibly helpful, reassuring and informative. She took the time to explain the situation clearly, put me at ease, and went above and beyond by explaining other support available to me.

Once the power was restored, I also received a courtesy call from Sharmin to make sure we were okay and felt safe.

All round, exemplary customer service. Thank you for making what could have been a stressful situation much easier to deal with!

Were brilliant, very fast service and the communication was excellent.

On the original power cut you were great but for the power cuts that followed over the next few days not a word.

Power was lost at 7am approximately. After reporting at around 8am we were told to expect resolution between 13:30 & 14:30. However, power was restored soon after 11am. Very quick service and comprehensive communication throughout.

Im always informed of any on going powercuts , and updated of any changes as they happern .

Kept us well informed within 10 mins of the power going out. Updates were regular with texts coming out with details of status of repair

Really impressed with the service provided during the power cut in August.

Was really easy to get notifications of what was happening. The situation was dealt with speedily as that was one of the hottest day!

Thank you team for your hard work and very polite updates and prompt response to the situation. 👍🏼👏🏼🙂

Very good at keeping us informed regarding a power cut and when the power was likely to be restored. Excellent communication

We were kept up to date. Power was restored very quickky.

We were well informed and also work was swiftly done.

Timely, proactive and informative communication by text following a very short-lived power cut recently. Subsequently texted again asking me to confirm that power had been restored which it had.