UK Power Networks Bewertungen 

I found UK Power Network to be very helpful during a recent outage on 30th of August. With the offered message service I got updates during the outage that were Helpful, accurate, and understanding about my concerns.
They seem to really care about their customers and were diligent in keeping me updated and let me know when I could expect a solution as close as humanly possible.

We had an unexpected power cut, so I signed up for text alerts.
Straight away I was informed UK Power network was looking into it, and I was regularly updated as to the progress of finding the problem and fixing it.
I was very impressed that the power was restored quicker than the estimate I was originally given.
Excellent service.

Excellent service. Kept me up to date with developments.

UK Power were very helpful and paid attention to our power cut. Millie was very helpful and kept us informed all the way. Good Service.

We had a power cut which kept coming off and on. UK Power Networks sent as a text, explaining what was happening and kept us up to date. They were very very professional and I just want to day keep up the good work!! You can’t go wrong with UK Power Networks!!

Given that a power cut is not what you want what you do want is communication on a regular continual basis to update you on progress. You did this very well

Brilliant company always keep in touch with us to warn us of any power cuts

Information at all stages, takes away unnecessary worry and concerns.

Exceptionally good customer service, with regular texts and updates, even called my daughter to make sure I was ok

I have only ever had good experiences. They are very informative whenever there’s a problem and are quick to rectify it. I can get on with life knowing they’ve got my back. What more could I ask?

Uk power Networks were excellent at keeping us updated on the unexpected power cut we had recently. I signed up for the text alerts and I was very happy with their updates.

During the powercut we were updated about the repair and estimated time of reconnection. No problem with the friendly staff and communications.

I am so happy with the service UK Power network provides.

Being of advancing years it's nice to be kept informed of any problems.

UKPN are always very quick to make contact when there’s an issue with the Electricity Supply and to inform you how they are dealing with the problem and how long it will take to resolve . They always seem vey efficient.

Very quick and reassuring response to our outage
Engineers arrived on time and completed the repairs efficiently
Good after care service too

Useless company.
I contacted, as per instructed by my utilities company.
The person who took my call was all up for a fight verbally.
Making out I was wrong in what had happened.
In the end I cancelled/ended the call.
I called needing help. Not a load of why and wherefores.
I wouldnt give one star but cant comment without.
So back to square one and utilities company as to what to do next...life goes on

We lost power on the 30th of August, which is a weekend when we have the Nottinghill carnival on our doorstep. Within 10 minutes of losing power at 1.30 PM. we were contacted by UK powers to inform us about the loss and the reason behind it. Due to the carnival, they were unable to access the underground of the payment area where the cable had issues, they came in the evening at 9:30 pm and worked throughout the night to restore our power back to normal before the carnival activities started in the morning again. We were so pleased that we received updates every single hour on what was happening and we had full power in the property from 5 am on the 31st of August

I'm very satisfied with the honourable work that has been done by UK Power Networks

Within forty minutes off reporting my loss of power an engineer arrived assessed the situation, then brought in a generator & quickly got us back with power.
Next day a team of engineers arrived , identified & rectified the fault, the following day tradesmen came in & did a excellent repair to our drive & path.
Thank you UK Power Networks