Ordered online. When checking out and paying with Apple Pay, my delivery address was changed. When i got email i quicky responded saying that the delivery addeess was wrong. They totally took care of... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The heating element on my rv fridge was frying out causing flickering in my lights, and my fridge wasnt cooling as much as it used to, even though i put in a new cooling unit and heating element a fe... Mehr ansehen
We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who... Mehr ansehen
If an item is unavailable or not in stock, setup your system so the part is unavailable for purchase. This would prevent having to go through a refund process. This would apply to purchases being ship... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
Kontaktinformationen
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Vereinigte Staaten
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Your company did great with my order
Your company did great with my order, but it wasn't what I needed. I called and was told that the part I needed was no longer made, so I'm out of luck.

Antwort von RV Fridge Guys

Antwort von RV Fridge Guys
Easy to order and quick delivery of the…
Easy to order and quick delivery of the refrigerator.

Antwort von RV Fridge Guys
The shipping is the reason for the 2…
The shipping is the reason for the 2 stars.
It took a week to get the part.
You need to work at getting your shipping speeded up.
I need to get my refrigerator up and running and instead ordered the part from amazon.
It took 2 days and was in my hand.

Antwort von RV Fridge Guys
Great pricing, matched by awesome service!
The pricing was very fair and actually significantly more affordable than virtually every other quote that I received for the new refrigerator.
A noteworthy bonus was the fact that the shipping was included in the price.
Delivery was quick and professional.
Very pleased.

Antwort von RV Fridge Guys
Found the right part with fast delivery…
Found the right part with fast delivery
Unfortunately my frig was beyond repair so I’m going to be able to use the parts ordered. I will be reaching out for return policy

Antwort von RV Fridge Guys
If an item is unavailable or not in…
If an item is unavailable or not in stock, setup your system so the part is unavailable for purchase. This would prevent having to go through a refund process. This would apply to purchases being shipped to another country. Make customer aware that you do not ship parts to Canada from the US.

Antwort von RV Fridge Guys
Delayed shipping
It’s hard to write a review since I haven’t yet received the part that I ordered almost three weeks ago

Antwort von RV Fridge Guys
I really need these parts and later got…
I really need these parts and later got email explaining ( waiting shipment ) which really meant they were back ordered 5-6 weeks. You charged me $47.00 for a burner tube that I bought yesterday from Amazon and will be here today. Oh yes, I paid $15.00 for the same tube ! Going to be hunting for 2 weeks and really need fridge and can't wait 5-6 weeks.

Antwort von RV Fridge Guys
Quick to reply and offer help
I needed a part for our camper fridge, I wasn't sure which one and the customer service person suggested a different part and it was the one I needed.

Antwort von RV Fridge Guys
I had mixed experiences with this…
I had mixed experiences with this company at first I was pretty upset because of some technical issues but they were ultimately my fault and at first it seemed like it was gonna be a bad experience however I trusted the process and it worked out better than I could’ve hope. I ordered a part and my autofill on my phone shipped to the wrong address.. I went thru the process and went through the customer service department, tho it took a lil bit to get it resolved my part finally arrived to my current address and the part was EXACTLY what I was needing. I’m veryyyy pleased with this company and I would recommend using their products if something happens just trust the process and go through the right channels and be patient. I read some of the negative reviews on here and I can’t say I had the same experience. Understand this is a buisness and some times grey areas take time to resolve.

Antwort von RV Fridge Guys
They sent me exactly what I ordered and…
They sent me exactly what I ordered and quickly.My problem was I ordered the wrong item.

Antwort von RV Fridge Guys
Not a good one as I order my parts and…
Not a good one as I order my parts and the fallowing day I get a email letting me know parts are not in stock they should’ve said that from the beginning and not take my money and now I have no update on it

Antwort von RV Fridge Guys
So helpful!
So helpful! I called to verify the part needed to replace my refrigerator’s control board. The gentleman I spoke to sent me a link to the part instantly and I was able to order it from the link. I received the control board in a couple of days. I was thrilled with every part of my interaction with RV Fridge Guys!

Antwort von RV Fridge Guys
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