Ordered online. When checking out and paying with Apple Pay, my delivery address was changed. When i got email i quicky responded saying that the delivery addeess was wrong. They totally took care of... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The heating element on my rv fridge was frying out causing flickering in my lights, and my fridge wasnt cooling as much as it used to, even though i put in a new cooling unit and heating element a fe... Mehr ansehen
We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who... Mehr ansehen
If an item is unavailable or not in stock, setup your system so the part is unavailable for purchase. This would prevent having to go through a refund process. This would apply to purchases being ship... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
Kontaktinformationen
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Vereinigte Staaten
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
3.3
Akzeptabel
757 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Easy to understand ordering process and…
Easy to understand ordering process and quick delivery.
6. Januar 2026
Ordered a door shelf for my travel…
Ordered a door shelf for my travel trailer fridge that I broke. It was a perfect fit
1. Januar 2026
New refrigerator
I ordered a new refrigerator to replace the dead one in my camper on a Saturday, they called me the following Monday, and the fridge was delivered on Tuesday to my campsite! The price was right, the shipping was free and the delivery driver was very courteous. We had a mobile repair service do the install and I couldn’t be happier to start the new year “glamping”!
27. Dezember 2025
Customer service and reliability HORRIBLE
Customer service not good. 3 months since I ordered my product, I still don’t have my item. No updates. Owner calls you to take down your bad reviews promising to help you, but doesn’t. Then blames another company. HOW ABOUT DONT SELL STUFF YOU DONT HAVE. Please refund my money. I’ve gave you plenty of chances to make it right. BUYERS BEWARE. I feel like this company is a scam and good luck getting someone to answer there phone after they claim to be soooo busy.
28. Oktober 2025
Antwort von RV Fridge Guys
Chad, really sorry about the long delay here on this. Your order has been in the queue for 2 months, since you had placed it on October 28th. We have just cancelled the special order and will be issuing you a refund.
Unfortunately, with special orders, the lead time is an estimate provided by Norcold and speeding that process up is completely out of our hands. I know it's frustrating, we're frustrated too.
The part is faulty
The part is faulty. I called talked to one of your people. They told me I would have to go through Norcold to get it replaced. Norcold won’t replace it unless I get one of there dealers to look at it. That will cost me more than a new part.
2. Dezember 2025
Waited 3 months for a Norcold optic…
Waited 3 months for a Norcold optic board for a refrigerator. The part was defective and I was told I would have to jump through the hoops with Norcold warranty rather than RV Fridge Guys issuing a return request and a refund for a new part that was defective right out of the box.
16. Dezember 2025
Bewertung ohne vorherige Einladung
Fit perfect and looks great
Fit perfect and looks great. Very nice product for a good price.
4. Dezember 2025
No shipment and no response
It has been 10 days since I placed this order and the status of the order is still “awaiting shipment,” with no communication or response from the seller.
26. November 2025
My order was cancel
My order was cancel. No known reason. Kept waiting for my package…then I find the email.
24. Oktober 2025
Cannot get in touch
The shipping worked well. However, I ordered the wrong part based on confusion with the description. I have emailed two times for exchange instructions with no return. I called the number on the website twice and the mailbox is full. Not satisfied
28. Oktober 2025
Incredibly fast shipping
Incredibly fast shipping. Super easy website to follow. Highly recommend five stars all the way.!!!!!
3. November 2025
Antwort von RV Fridge Guys
Thanks, Deanna!
I still have not received my board
I still have not received my board, and NO communication from RV Fridge Guys.
22. Oktober 2025
Antwort von RV Fridge Guys
Jim, it looks like you placed your order on the 3rd. The lead time was 2-3 weeks. There will not be an update until you've waited the estimated lead time for us to get this order to you. The order has been placed on your behalf and there are no issues.
Antwort von RV Fridge Guys
Thanks, Thomas! Glad you got the part quickly
I have not received my order
1. November 2025
Antwort von RV Fridge Guys
Philip, it looks like you placed your order last week. The lead time was 2-3 weeks. There will not be an update until you've waited the estimated lead time for us to get this order to you. The order has been placed on your behalf and there are no issues.
Great service
Finding the part on the website was easy, as well as ordering. Prompt delivery.
1. November 2025
Antwort von RV Fridge Guys
Glad to hear it was a good experience, Cindy!
Antwort von RV Fridge Guys
Totally understand, Jeff. This is an auto populated Email. Look forward to getting your full review when you get the part.
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