Absolute scam of a company. Never sent my order and refused me a refund. Had to go through pay pal to get my money back. Thank god i chose to pay with paypal to protect myself! Customer service is non... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I stayed in contact with Mustafa which gives support for the assembly and all the info required. I really had a good experience with customer support team. Thank you Mustafa ⭐️⭐️⭐️⭐️⭐️
The unit had a couple of flaws on the gloss finish and the drawer front eas bowed. I made contact with FComp, sent in pictures as requested,and they assured me they would replace the drawer front.... Mehr ansehen
Unternehmen hat geantwortet
We were looking for a wardrobe for a long time and exactly what we need we found at Furnicomp. What we read about the company on Trustpilot worried us as people had some bad experiences. Then we cal... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
First established in 2005, FurniComp started off as a small retail shop in the heart of Leicester. Being a family run business with over 12 years of experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase. We provide an unparalleled selection of the very best quality products, an easy and comfortable shopping experience, expedited shipping offers, and exceptional customer service. Our Website enlists furniture sourced from Europe’s most highly reputable suppliers. Along with our exceptional customer service, we strive to offer you the highest quality products at reasonable prices. Our website showcases a comprehensive selection of home furniture to cater for your requirements. You will find an extensive range of furniture categories such as high quality beds, wardrobes for bedrooms, dining tables and chair sets, sideboards and cabinets, wall display cabinets, bookshelves and bookcases, contemporary coffee tables, TV Entertainment Units, and home computer desks. At FurniComp we don’t believe in hidden costs so the price shown online, is the price you pay. We offer free delivery on almost all orders and have no hidden surcharges at the checkout. All prices include VAT too.
Kontaktinformationen
UNIT 4, 92-94 Gipsy Lane, LE4 6RE, Leicester, Vereinigtes Königreich
- 07549818269
- info@furnicomp.co.uk
- www.furnicomp.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 52 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I brought 2 items from Furnicomp they…
I brought 2 items from Furnicomp they arrived very quickly had a few Damaged pieces when arrived got in touch with Mustafa and his team and they replaced the Damaged items within a few days .. very helpful service and yes very happy now the furniture is of very good quality well made and it looks like it will be very sturdy once put together .. Thankyou Mustafa and the Team
Great after sales
Great after sales. Item came with minor damage and replacement part was sent out within a few days. Very pleased
Great selection of products
Great selection of products. Delivered on time. Will be ordering a matching TV unit soon!
I have been waiting for a refund of an…
I have been waiting for a refund of an item I bought and realised size wouldn’t fit, asked to cancel more than 10 days ago and they won’t return my money.
Please cancel my order asap!
Amazing furniture
Amazing furniture. Very good quality
Pretty cabinet but messy instructions
Ordered a tall lorenzo cabinet which is very pretty and overall decently solid, although the mirror reflection is a bit distorted from further away (unnoticeable if you're standing a couple meters away though). Delivery a bit slow but I knew in advance so no issues there. The real issue is that building the thing took probably 4 hours, and is not straightforward at all. All screws etc come in a single bag, and it has separate sets of screws that are 15, 16 and 18mm - all visually identical and not coded in any way. There are some guide holes, but not all of them, which makes it really hard to build without a drill and overall makes you doubt yourself (why would there be some guide holes but not others?). The wood print on the MDF looks good at a distance, not so much from up close, but overall I love the design and I would say the quality is ok for the price. Make sure to attach it to the wall, or the mirrored door will get stuck on the floor when you open it because it's so heavy.
The WORST COMPANY do not order from here!
The whole process and customer experience has been awful.
Firstly, I placed an order in early December and did not here not a wink from anybody from the company. I had no confirmation of dispatch until mid January. I received an email telling me my order was going to be delivered the next day and literally had a day to organise my schedule last min. Thank God I work from home so was able to rearrange things quickly. The courier guys are awful and do not know how to follow a basic sat nav, I spent 20mins guiding the driver to the correct address. The driver then proceeded to shout at me to hurry and sign the documents before he would release the goods. Overall I’m extremely disappointed with this company and would never order again from here. Was definitely not worth the wait at all. I’m just hoping the item isn’t damaged as they also don’t deliver to your actual door if you’re in apartments. Absolutely awful and would not recommend.
I love this company I have brought a…
I love this company I have brought a display cabinet and sideboard from here they look amazing. I have just brought another unit from here I am sure I won't be disappointed 😊 also great communication
No refund once constructed!!
The advice when giving reviews is to be honest, helpful and constructive. Honestly, don’t buy from this company, I will be helpful in warning you not to buy from this company and I will be constructive in advising you to take heed of the negative reviews (I didn’t). I purchased a Tall Capri shoe storage unit. After construction it was obvious the unit was not fit for purpose. The design was a pull down front panel where you place your shoes into a ‘holding’ section, and you then close. Perfect you would think. But no. The shoes slipped into the ‘holding’ section below. Not fully, but just half way down so that you couldn’t open the panel to retrieve the fallen shoes. On contacting the company with my complaint and photo evidence, I was told I couldn’t get a refund because I had built the unit and it could not be resold. They are not on the list of companies where you could take your complaint to the ombudsman, so £129 down the drain. Please do not waste YOUR money!!
Incredible service
Incredible service. Ordered my items and was delivered within the time frame. Zero complaints. I will be purchasing from here again!
Great service from the guys over at…
Great service from the guys over at furnicomp
I ordered a dining table, delivery was on time and the service was great.
Crap
Bought a bed on the 8th November, was told it was discontinued. It's now 29th Nov and I still don't have my refund. Funicomp said they have sent me my refund and that it's because of my bank (Barclays) as to why I haven't received it. Quick enough to take ya money just not quick to give it back when owed! Will never use this company again.
I am so impressed my 4 door sienna…
I am so impressed my 4 door sienna glass cabinet is so lovely so happy .from the second I spoke to Mohamed till the time Peter the delivery man very happy indeed
Shambolic service
Shambolic service after ordering on 6th October and receiving a damaged part constant emails sent then blaming emails for going in junk folder ! Still waiting for damaged part to arrive. I will never order from this company again shame as good item but customer service is diabolic
Quick delivery but beware of the…
Quick delivery but beware of the quality of the products. Ordered the Roma white Matt sideboards 4 door & 3 door, poor instructions and very poor quality. Looks and feels plastic and not stable. Also drawers won’t open easily, just very disappointed! Such a shame as I Iove the design and was just what I was looking for.
Fantastic customer service
Fantastic customer service. I called to report some handles missing and slight damage on a door, and two days later the replacement items arrived packaged and safe. All completed and looks amazing high gloss unit.
The customer service was just amazing.
Very pleased with my new sideboard and…
Very pleased with my new sideboard and tv stand. Easy to assemble and looks great in my living room
Happy with my product
Happy with my product. Delivered on time and the item was full white gloss all around whereas other sellers don’t offer full gloss items
I was a returning customer to Furnicomp…
I was a returning customer to Furnicomp as I’d had a positive experience with them, not so second time around, I ordered a sideboard which arrived without the 3 doors, I contacted the company who then eventually sent the doors out , but one was badly damaged, I emailed photos of damaged door and they told me they would send a replacement, few weeks passed , heard nothing so I ended up emailing them twice, only to get no response , l left it a few more weeks emailed again , they emailed back with a curt response saying they’d send a door when they could locate one , that was 6weeks ago and I’ve heard nothing more ! Shocking customer service , no communication from them , this is a company I’ll not be returning to and I advise others to be very cautious of them !
Footnote : I eventually received my missing door, albeit months later with no communication from them , has put me off ordering from them again
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








