FurniComp Bewertungen 

227
•
TrustScore 3.5 von 5

3.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Absolute scam of a company. Never sent my order and refused me a refund. Had to go through pay pal to get my money back. Thank god i chose to pay with paypal to protect myself! Customer service is non... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I stayed in contact with Mustafa which gives support for the assembly and all the info required. I really had a good experience with customer support team. Thank you Mustafa ⭐️⭐️⭐️⭐️⭐️

Bewertet mit 1 von 5 Sternen

The unit had a couple of flaws on the gloss finish and the drawer front eas bowed. I made contact with FComp, sent in pictures as requested,and they assured me they would replace the drawer front.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were looking for a wardrobe for a long time and exactly what we need we found at Furnicomp. What we read about the company on Trustpilot worried us as people had some bad experiences. Then we cal... Mehr ansehen

Unternehmensdetails

  1. Möbelgeschäft

Vom Unternehmen geschrieben

First established in 2005, FurniComp started off as a small retail shop in the heart of Leicester. Being a family run business with over 12 years of experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase. We provide an unparalleled selection of the very best quality products, an easy and comfortable shopping experience, expedited shipping offers, and exceptional customer service. Our Website enlists furniture sourced from Europe’s most highly reputable suppliers. Along with our exceptional customer service, we strive to offer you the highest quality products at reasonable prices. Our website showcases a comprehensive selection of home furniture to cater for your requirements. You will find an extensive range of furniture categories such as high quality beds, wardrobes for bedrooms, dining tables and chair sets, sideboards and cabinets, wall display cabinets, bookshelves and bookcases, contemporary coffee tables, TV Entertainment Units, and home computer desks. At FurniComp we don’t believe in hidden costs so the price shown online, is the price you pay. We offer free delivery on almost all orders and have no hidden surcharges at the checkout. All prices include VAT too.


Kontaktinformationen

3.3

Akzeptabel

TrustScore 3.5 von 5

227 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 52 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.3

Alle Bewertungen

(227)

85 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Do not buy from this company.

Do not buy from this company.

I bought a desk from here and a part was missing, they will not refund me becasuse it was partially built, they send me a desk that is not fit for purpose and now they wont refund me my money

29. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely waste of money an time!

Absolutely waste of money an time!
Spent well over £800 for some fornitures, took 2 months to be delivered and some parts was missing, they gave offer partial refund plus I had to wait other 6 weeks for the missing parts!
End of the story! They never issued that “partial refund they promised” and disappeared. AVOID THEM! Quality is worse than IKEA, they are not Italian made at all, and paint looks so poor and badly made!
Don’t waste your money with them! I did huge mistake to don’t read all the reviews here before place my order,

18. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Ordered two weeks ago with delivery 5-…

Ordered two weeks ago with delivery 5- 7 days and nothing till today. Last week I received a call that they can deliver Friday but I rescheduled due to no one at home. Supposed to receive a call this Monday but obviously was ignored and no call. Today( Wednesday ) I have sent e-mail asking when they are going to deliver my item and was told no driver in my area again. I believe 3 days are enough to chose one and simply deliver. Please do not offer delivery within 5- 7 days if you cannot make it. At the end something cut the line and again no idea what are they going to do with my order. i believe if you really care about your customers you should call back. Waiting till tomorrow and will simply ask my bank for charge back

4. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolute garbage quality

Absolute garbage quality, all the cupboard doors are uneven at the top, impossible to get cupboard back piece in (we even got a joiner) wish we had just went to ikea, total waste of £400

21. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered a cabinet that took over a…

Ordered a cabinet that took over a month to deliver. I had to keep chasing them to see when it would be delivered, no updates on their side. Cabinet turns up damaged to the front door. Put the cabinet together anyway which took all day as the instructions are so poor. My thought process, they can replace the damaged door. I have now sent them countless emails, pics of the damage, and called them multiple times. They don’t return emails, they don’t return phone calls and I have no idea what’s going on. I’ve now gone straight to my bank who will organising a refund, the bank can then deal with this so called company. It’s been a horrendous experience, I certainly won’t be repeating. Avoid this place plague.

19. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Just don't bother - AWFUL

Quality of the product was awful, after 20months of ownership 1x 4 draw chest of drawers just got smashed up and skipped, unfortunately this meant the rest of the bedroom set also had to go, as i won't have mismatch furniture and certainly would not buy from this bunch of jokers again. All the draw runners are not fit for purpose, the ball bearing came out of of all 8 drawers (4 in the main chest and 4drawers across the 2 bedside chests). I got sent 1 set of runners to replace teh 1st 2 drawers when they went, but have had absolute radio silence when i have tried to get back in contact about the rest. AVOID AVOID AVOID would be my advice.

29. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Cowboys, avoid at all costs

Purchased what seemed a nice and sturdy shoe cabinet! The product quality is very poor, I doubt this is made in Italy (more likely to be a poor Chinese knockoff)!

It’s very flimsy and not sturdy at all, it’s unbelievable but it rocks from side to side once completed ( and I have loads of experience putting this together). I notice loads of problems once installed such as the edges were peeling off, not enough glue was used, doors not aligned, very dirty in the inside, looks like a second hand unity!

I have made a complaint to Furnicomp the next day and they told me that they could only offer me a partial refund (20%) and could not take the furniture back as it was already assembled( remember I have filled the complaint a day after receiving the item!

Under the consumer rights the goods should meet the standard any person would expect taking into account the description of the goods in other words the products should be as described.

Also, it took me 4 weeks to receive the item which was in stock when I first purchased, when I chased Furnicomp they informed me that the item they had in stock was damaged and had to wait another one arrive from the manufacturer. (No one communicate that to me)

Poor customer service and I wish I had cancelled the item after their first faux pas!

I have taken the 20%, but the item has been stored in my garage for now before taking it to the dump, as I cannot display that in my Hallway!

All in all won’t used this FURNICOMP again!
If you buy from them make sure you thoroughly inspect the item before assembling it and keep the original box!

100% dissatisfied with the product quality and customer service!!!

WORST PURCHASE EVER ( not cheap either)

1. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Awful service

Possibly the worst customer service I have encountered. Ordered a product 6 weeks ago, to receive an email soon after stating there was no stock and delivery would be 4 weeks later. That time came and went with no further update. After an email to the CS team I was told no stock had been delivered and they would contact the factory for an update. Another few days passed and I sent a chaser email, to be told the stock wouldn’t now be ready until end August. 3 months after I ordered and paid. They asked me to take a different colour, which is not an option, or take a 10% discount. Alternatively they would refund. I asked for a refund. Roll on another 3 days and I’ve heard nothing. They have been given one final chance to refund before I contact my bank to take action. I would never use nor recommend this company again. Worth noting the product I ordered is still actively being promoted on social media!

4. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Happy happy

A had no problems with this company.The unit is perfect I actually used a wrong screw that resulted in damage. I emailed them and ask for a replacement drawer front that i would pay for and I got sent one for free.perfect Happy customers would defo buy again.One thing I would say is more communication emails.

1. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Sideboard

Ordered two side boards and they are lovely! Easy to put together and very sturdy.

3. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolute cowboys

Their website is not an accurate indicator of what stock they csn actually get ! Be very wary handing over your money. Ordered the bed i found , paid first installment using clearpay scheme i then got an email a week later saying the bed advertised on their website that id paid for wasnt now available and they sent me a link of a similar bed i accepted their offer thinking theyd offered me an alternative as a way of apology and the cheeky so n so’s wanted me to pay £200 more … absolute cowboys .. still not hesrd anything about my refund.. **update … i got my refund.

7. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Great Customer Service, Not very good quality cabinet and delivery experience

The delivery was a day behind their promise, which is completely acceptable because of bank holiday. The customer service responded quickly and provided me a full visibility of what was happening, which is a huge plus. Although not the fault of FurniComp, it is worth mentioning that the delivery company drops the fairly-heavy (31kg) cabinet just at the entrance of my apartment so I need to lift it few floors up, which is not a pleasure experience.

The cabinet looks idential to the photo, but I would not say it is the best quality though. For example, two of the boards slightly teared at the edge. The top and side boards won't come together without the screw come out of place. Most weirdly, two of the five screws that hold the foot onto the foot board, are too long that they are 'drilled' through the other side of the foot board.

8. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent quality wardrobes

Excellent condition wardrobes, quality materials, very pleased with our order and service, great helpful delivery men who went the extra mile.
Will be buying from Furnicomp again

27. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product and Customer Service.

From our first contact with Furnicomp, Mustafa was very helpful and always replied to our emails and returned our calls. We spent a while searching on line for a white gloss sideboard, so many to choose from, settled on this product.
It was delivered by a helpful and friendly driver. The item was packed very well, so was damage free.
The finish quality was outstanding and now it is assembled, you would not know it was a flat pack product.
Very good value for money. In stores I have seen similar for three times the price. Would buy from this company again.

19. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quick Delivery

Quick Delivery. Excellent product! The delivery guys were polite and they called me 1 hour they arrived so I didn’t have to wait in all day

23. März 2024
Bewertung ohne vorherige Einladung

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