Absolute scam of a company. Never sent my order and refused me a refund. Had to go through pay pal to get my money back. Thank god i chose to pay with paypal to protect myself! Customer service is non... Mehr ansehen
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Das sagen Bewerter
I stayed in contact with Mustafa which gives support for the assembly and all the info required. I really had a good experience with customer support team. Thank you Mustafa ⭐️⭐️⭐️⭐️⭐️
The unit had a couple of flaws on the gloss finish and the drawer front eas bowed. I made contact with FComp, sent in pictures as requested,and they assured me they would replace the drawer front.... Mehr ansehen
Unternehmen hat geantwortet
We were looking for a wardrobe for a long time and exactly what we need we found at Furnicomp. What we read about the company on Trustpilot worried us as people had some bad experiences. Then we cal... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
First established in 2005, FurniComp started off as a small retail shop in the heart of Leicester. Being a family run business with over 12 years of experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase. We provide an unparalleled selection of the very best quality products, an easy and comfortable shopping experience, expedited shipping offers, and exceptional customer service. Our Website enlists furniture sourced from Europe’s most highly reputable suppliers. Along with our exceptional customer service, we strive to offer you the highest quality products at reasonable prices. Our website showcases a comprehensive selection of home furniture to cater for your requirements. You will find an extensive range of furniture categories such as high quality beds, wardrobes for bedrooms, dining tables and chair sets, sideboards and cabinets, wall display cabinets, bookshelves and bookcases, contemporary coffee tables, TV Entertainment Units, and home computer desks. At FurniComp we don’t believe in hidden costs so the price shown online, is the price you pay. We offer free delivery on almost all orders and have no hidden surcharges at the checkout. All prices include VAT too.
Kontaktinformationen
UNIT 4, 92-94 Gipsy Lane, LE4 6RE, Leicester, Vereinigtes Königreich
- 07549818269
- info@furnicomp.co.uk
- www.furnicomp.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 52 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Delivery drivers refused to take my…
Delivery drivers refused to take my wardrobe upstairs. My husband has arthritis in both his hips & ankles. So it’s gonna be a mission for us to do it ourselves. 2 young men & they were to lazy to do it. Will never order again. My son & daughter were both going to buy from furnicomp I’ve advised them not to bother.
Great product and delivery team
Great product. Kept me informed about the delivery. Helpful driver placed the item inside my hallways for me
Easy to order and great value for…
Easy to order and great value for money. Very pleased with my nest of tables😁
This company is disgraceful
This company is disgraceful. They answer straight away to make a sale but totally ignore you when there's a problem. I've had to perform a chargeback. I do carpentry work and have worked on site for 23 years. This furniture is literally the cheapest quality you can get at an extortionate price. It looks good in the photos but it's awful. It's all scratched, chipped and the wood is very poor quality.
Reported a fault with my dressing table…
Reported a fault with my dressing table over 6months ago and was promised ,it would be sorted and I'm still waiting, for it to be resolved
Lovely sideboard and prompt delivery
Lovely sideboard and prompt delivery. Highly recommend fab service from all staff. Thanks Mustafa, Mohamed and Shaz!
Highly recommended!
Faultless experience purchasing the Essen bed from FurniComp. Delivered on time and easy to assemble. Will definitely be ordering again.
Bought the Cora lamp table in grey
Bought the Cora lamp table in grey. Really easy to assemble and looks great!
Half the price of wayfair!
I ordered the Marble effect tall sideboard. Half the price of Wayfair! For the price I expected it to be flimsy. It isn't. Made in Italy its really good quality. The assembly instructions were pictures only as the writing was in Italian but it was pretty self explanatory. The delivery was as stated and they called me to arrange a time. Really impressed with this company and I'd definitely buy from them again.
Bad Quality Oslo Wardrobe
We bought Oslo 3 Door White & Oak Effect Wardrobe With 2 Drawers and it took us quite efforts to assemble it as the parts/panels are not labled. Then we found the quality of the panels are not very solid :
1. The drawer frames are so flimsy that part 72033 keeps falling off the drawer and the bottom board (part 90696) is so slim that it is not even able to sustain half load of underwears and easily bent
2. The finishing of the front panels (part 631404) are not smooth and bumpy and the painting is quite thin. The left front panel (part 631404) does not fit very well at the bottom and I need to squeeze it in order to close.
Without assembling it, we wouldn’t be able to find the drawer issues. A bit disappointed by the quality for the price we paid. The wardrobe looks now a bit bad with the drawer’s front board off…
Emailed them and also tried to call them a few times but no one answered the phone at all...
I bought and paid for a wardrobe on…
* Updated 16.01.23 re order no 11084.
I bought and paid for a wardrobe on 16/11/2022. I do understand that deliveries may take some time but it has been 7 weeks with no communication whatsoever. I have requested a ball-park delivery date by email, phone and Instagram message and been ignored on every platform. No customer service at all. Very very poor.
*I finally got through to customer services to be told that they don’t deliver to my area so my order was cancelled weeks ago. Very disappointing. At no time was I advised about this. I was never sent email cancellation advice or, more importantly, a refund. The advisor did refund me during my phone call however. Further more, the advisor went on to tell me that I wouldn’t get a wardrobe delivered to my area by anyone due to the size of the item (I’m near Plymouth, in a town not up a mud track. It’s hardly Everest). Funnily enough, I have ordered another wardrobe - same size - from one of their competitors. They will assemble it too. My advice is shop elsewhere and save yourself a big waste of time.
Will use again
I ordered a TV stand and a nest of tables from FurniComp. The TV stand was delivered very quickly. As soon as I saw how the item had been packaged, I knew that time had been spent to ensure it arrived without being damaged in transit. The nest of tables were also well packaged. Fast delivery, quality products and excellent service. I'd have no hesitation in ordering from them again.
Great Service. Ordered a Lorenzo Shoe Cabinet.
Great Service. Ordered a Lorenzo Shoe Cabinet. Delivered in time and looks stunning in my hallway🤗
Amazing Amazing Amazing
Amazing Amazing Amazing
Speedy delivery the best quality
Can't fault it
Item arrived damaged with a split panel…
Item arrived damaged with split panels making it completely unusable. Tried to report the fault through online chat and telephone, neither worked. Have emailed to request replacement or return.
Update! Managed to contact company though Instagram. Returned item for a full refund.
Great product and service- would recommend!
I had a great experience with FurniComp and would highly recommend them!
I ordered a sideboard and enquired about delivery times. I received a prompt and detailed response. Delivery was quick and smooth and the sideboard was of great quality as well as good value for money.
Thank you for a great product and fantastic customer service!

Antwort von FurniComp
Generally my opinion is quite good but…
Generally my opinion is quite good but why 3 ☆☆☆?
We have ordered shoe cabinet for our newly build porch. Product we got is really great quality. Definitely worth the money. Instructions are simple to read and as you assemble you can feel how well it is made
What let them down is delivery time. We have made the order on December hoping it will come for Christmas but sadly it arrived on late March. We have exchange few conversations on early time re delivery and initially it supposed to arrive i mid Feb. Last few weeks we have tried to contact them with no response till I made case with PayPal to get money back. We get call right after and had product delivered week later.
In overall its quality product but they need to work on delivery

Antwort von FurniComp
I ordered a sideboard
I ordered a sideboard, it had a March delivery date, was called the day before delivery by someone very polite and helpful to remind me of the delivery and then a call from the delivery driver when he was 20 mins away. The sideboard is beautiful and was easy to put together with clear instructions. All in all a good efficient company experience with excellent customer service, thank you.

Antwort von FurniComp

Antwort von FurniComp
Slow delivery but lovely product.
Changing my review as I was waiting for my delivery for quite a while longer than expected but considering covid and Xmas delivery it is fair enough.
I contacted them on the phone and they said it had been despatched that day. Arrived shortly after.
Very well packaged/protected in the box. Gorgeous white gloss nest of tables, very sturdy and go lovely with our furniture.

Antwort von FurniComp
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