Easyspace Bewertungen 

1'394
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Prompt, courteous and efficient. Did exactly what was promised to see my query through and confirmed in writing within the timescales quoted. Excellent!

Bewertet mit 5 von 5 Sternen

Very impressed with the ease of contacting Easyspce and speaking to a real person, unlike so many companies and organisations. That real person was Alex, who couldn’t have been more cheerful and help... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I wish to transfer away my domain names, what should be a very simple process, is very difficult with Easyspace. Not to mention their extortionate transfer fee of £18 per domain. When I paid t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Owing to my retirement, I am no longer using their services, I have had to close my business website and emails, but I feel that I must give them a 5 star review. I have been with them for 25 years... Mehr ansehen

Unternehmensdetails

  1. Internetanbieter

Vom Unternehmen geschrieben

Our Web Hosting services include a free domain name worth up to £12.50. Hosting Packages start from as little as £2.25 per month.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

1394 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 40 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(1'394)

34 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

easyspace's service does what it says…

easyspace's service does what it says with a minimum of fuss. It was easy to change to them after my then ISP did not have a service where I moved to. The spam filtering works well and it's simple to manage. Technical questions posed to the helpdesk are answered quickly and things sorted out.

14. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Roger,

Thank you for taking the time to share your experience.

We are always on hand to help and should you require any further assistance, please get in touch with the team.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Great Support

Clear guidance, knowledgeable support staff, very helpful

17. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Alan,

Thank you for the feedback.

If we can be of any further assistance, please get in contact and we will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Quick problem solving

We got a quick solution to our problem. It was not need to call or follow up further. The advisor was great.

4. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Lori,

Thank you for your feedback, it is greatly appreciated.

It says it in the name 'Easyspace', we like to make things easy.

If we can assist nay further, please contact the team and they will be happy to help.

Thanks,
Hugh

Bewertet mit 1 von 5 Sternen

I just lost £121.96 from Easyspace

I just lost £121.96 from Easyspace. I prefer to pay for my account renewal over the phone and I have not got auto renew set on my account, and always have paid over the phone. I no longer wanted to use their services anymore, my account was not set to auto renew ( I've had trouble logging into my account for years), but they took 2 years domain name and hosting out of my bank account and said that I had set up auto renew!!! I hadn't and I can't get a refund from them either. Their service is awful. I had to stop using their email as my inbox was full of spam, when I complained I got anti spam added- this was worse as I still got spam, but I lost a load of important emails. They are good though at trying to get more money out of customers ; pay more money for 'secure hosting' e.t.c. So thanks Easyspace for taking £121.96 out of my account. I still don't want to use your services !

4. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Claire,

I am sorry to hear of the experience in relation to the renewal of the packages on the account.

We have located the account, and we are currently in contact with yourself to resolve the issue.

Regards,
Hugh

Bewertet mit 5 von 5 Sternen

update of SPF, DKIM & DMARC data support

I was helped with a support issue about updating my SPF, DKIM & DMARC information, they gave me clear directions and checked my input of that data onto my NAMESERVERS, the support worker was very good and we talked via the live chat on the website.

26. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Matt,

Thank you for taking the time to share some feedback on the recent contact with our Easyspace support team, it's much appreciated.

I am please to hear that the support team were able to assist with the updating of the mail records.

If we can be of any further assistance, please get in touch and we will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Excellent customer support

I have been an Easyspace customer for domain and emails for over 10 years and find all aspects clear, trouble-free and efficient. On the rare occasions I need help - such as Gmail recently blocking emails because of a new technical hurdle at their end - I have always found the Easyspace online support chat facility to be responsive almost immediately and that the human at the other end comes up with a solution to whatever the issue is in a friendly and most helpful way.

22. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Andrew,

Thank you for the feedback regarding your recent interaction with our team.

I can 100% guarantee you will always get a real human at the end of the phone or chat, and this is something which we pride ourselves in.

I am glad to hear that the email issue was resolved swiftly and should you require any further assistance, please get in contact with the team and we will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Very helpful support team

I have been with Easyspace for my website hosting a long time, but recently had problems with my email so decided to transfer it to Easyspace. The online support team were so helpful in setting that up for me, and it was all done very quickly. Excellent service as always.

1. Juni 2023
Bewertung ohne vorherige Einladung
Easyspace-Logo

Antwort von Easyspace

Hi,

Thank you for the feedback, it is much appreciated.

I am pleased to hear that we were able to resolve the mail issues and got things back on track.

If we can be of any further assistance, please contact the team and we will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

THe online chat was quick to respond

THe online chat was quick to respond. They were able to respond to my problems. Very polite and understood my issues. nothing was too much trouble. we resolved the matter.

26. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Carole,

Thank you for taking the time to share your experience with us, it is much appreciated.

I will pass your thanks on to the team and should any further issues arise, please get in contact and we will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

I was super impressed with the online…

I was super impressed with the online chat I had when it came to reducing the cost on my easyapace renewal. I was guided and given options to renew with a solution that suited my requirements! Thank you Easyspace you keep me as a customer for sure!

21. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Michelle,

Thank you for taking the time to share your experience with my colleague on our Live Chat, it is appreciated.

I am glad to hear that we have been able to reduce the costs on the account, and offer a new package with better suites your needs. I will pass your comments on to our sales and renewals agent, who was happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

I was snarled up with sending to gmail…

I was snarled up with sending to gmail and could not fathom gmail's advice written in gobbledegook. The easyspace team made the changes for me by changing the DKIM value. I single phone call did the trick. Great service.

21. Juni 2023
Bewertung ohne vorherige Einladung
Easyspace-Logo

Antwort von Easyspace

Hi Philip,

Thank you for the feedback regarding the help provided by our technical support team.

It is nice to hear that we have managed to do things the 'Easy' way and made life that little bit simpler when it comes to the technical jargon.

If we can be of any further assistance, please get in touch and the team will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Easyspace quickly sorted out my FTP connection problems.

Easyspace have hosted my website for nearly 15 years. During this time I have had brilliant service, but recently I had a problem updating my website, FTP wouldn't connect. Had an online chat with an agent and went through my FTP connection details, one of which had somehow become corrupted. The agent was able to point this out and had me up and running again within minutes. The agent, was polite, friendly and knowledgeable - Brilliant service. If you are looking for a company to host your website - I highly rate Easyspace.

21. Juni 2023
Bewertung ohne vorherige Einladung
Easyspace-Logo

Antwort von Easyspace

Hi Paul,

Firstly, thank you for your loyalty over the years, it is much appreciated.

It always makes us happy to hear that the team have been able to resolve an issue at the first point of contact, making life that little bit easier. I will pass the feedback on to the support team.

If we can be of any further assistance, just get in contact with the team and they will be more than happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Been using these guys for 15+ Years

Been with these guys for 15+ years as with all internet services problems and issues sometimes occur but easyspace are easy to contact either by webchat or phone and the support team are based in uk and always have excellent knowledge and understanding of the various so they are always quickly resolved

2. Juni 2023
Bewertung ohne vorherige Einladung
Easyspace-Logo

Antwort von Easyspace

Hi,

Thank you for the feedback, it is greatly appreciated.

We pride ourselves in customer service and one of our main selling points is the ability to speak directly with an agent without having to go through the usual contact centre process of pressing multiple options.

If we can assist further, please contact the team and we will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

We have been with Easyspace since the…

We have been with Easyspace since the early days (2005) and over the years have always had a faultless and speedy service. We have 198 domain names in our account and there is always something that needs to be done. It's good to have a provider that (a) really knows what they are doing and (b) are really easy to get in touch with.

27. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Ed,

Thanks for the feedback, and thank you for the loyalty, as you must be one of our founding customers.

If we can be of any further assistance, no matter how small, please get in contact with the team and we will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

EXCELLENT WEBSITE / EMAIL PROVIDER

Been with this company for 17 years now......and would highly recommend them.......quite recently GMAIL and Hotmail accounts was being blocked due to security changes.........a simple call and within the hour everything was corrected

15. Juni 2023
Bewertung ohne vorherige Einladung
Easyspace-Logo

Antwort von Easyspace

Hi Andy,

Thank you for your loyalty over the years, clearly the team are getting it right, and I am pleased to hear that the issues with your emails were resolved.

If we can assist further, please get in touch with the team and we will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

I find the Easyspace team exceptionally…

I find the Easyspace team exceptionally responsive and helpful.

23. Juni 2023
Bewertung ohne vorherige Einladung
Easyspace-Logo

Antwort von Easyspace

Hi Andy,

Thank you for the feedback, it is much appreciated.

If we can assist further, please get in contact and the team will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Customer service is very good and proactive

Customer service is very good. Very proactive staff in managing domains and Office 365 subscriptions

27. Juni 2023
Bewertung ohne vorherige Einladung
Easyspace-Logo

Antwort von Easyspace

Hi Garry,

Thank you for taking the time to share your experience, it is much appreciated.

Always happy to hear that the team have managed to assist our customers with any query that is raised.

If we can be of any further assistance, please get in contact and the team will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Patient and knowledgeable customer service

I contacted Easyspace via Live Chat, I was having a problem with sending e mails to gmail addresses.
Although my e mail hosting is with another company who had been unable to resolve the issue they advised to contact Easyspace and ask them to manually add the authentication records required.
I didn’t hold much hope of them wanting to help and as I didn’t understand what I was asking for I expected to be fobbed off.
How wrong was I !!
Within minutes the staff member had added the records and explained how long it should take to update.
I am very happy with the support provided by Easyspace and will look to move the other services I need over to them.
The staff member I dealt with was patient and knowledgeable and has given me confidence in the company.

6. Juni 2023
Bewertung ohne vorherige Einladung
Easyspace-Logo

Antwort von Easyspace

Hi Zoe,

Thank you for the feedback regarding the recent contact with the Easyspace support team.

It's always nice to hear that the team have been able to resolve issues swiftly, meaning our customer can have an 'Easy' life.

I will pass on the thanks to the team.

If we can be of any further assistance, please get in contact with the team and we will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

I recently had an issue with my website crashing and contacted easyspace for help. They fixed the problem within 24 hours and everything was up and running again. Their customer service has always been excellent, which is why I have stayed with them for 15 + years.

10. Juni 2023
Bewertung ohne vorherige Einladung
Easyspace-Logo

Antwort von Easyspace

Hi Steve,

Glad to hear that the Easyspace support team were on point and had the website issues resolved swiftly.

If we can be of any further help, please get in contact.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Highly Recommend

Have been using Easyspace for a number of years now and the service and support is great. Engineers are very helpful, able to provide KVM quickly if we have a server issue and always there for support or technical questions without any issues. Would definitely recommend them if you need a dedicated server or VPS etc.

12. Juni 2023
Bewertung ohne vorherige Einladung
Easyspace-Logo

Antwort von Easyspace

Hi Bruce,

Thank you for the feedback about the recent experience with the Server Support team. Nice to hear that the team have quickly resolved the issue and the service was back in action swiftly.

If we can be of any further assistance, please get in contact and the team will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Great Service

Staff very helpful guiding me through an issue i have little knowledge about.

12. Juni 2023
Bewertung ohne vorherige Einladung
Easyspace-Logo

Antwort von Easyspace

Hi Susan,

Great to hear that the Easyspace team were on point to assist with your query.

If we can be of any further assistance, please reply to this mail and we will be happy to help.

Thanks,
Hugh

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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