Easyspace Bewertungen 

My advisor was superb not only dealoing with the small issue that I had but also suggesting some inprovemen ts that could be made

The support team are second to none
The support team gives full attention on all issues on every step no matter how long it takes
They are the professionals

Disappointing customer service experience. This company will charge you your auto renew fee 30 days before the current agreement ends. So they take your payment 30 days before the renewal date - and the date on the actual invoice. There is no default notification that they are about to do this and no advance warning of the ever increasing cost. This is a great way to continue to fleece inactive customers but NOT a good way to build trust in your brand. This is a cynical practice and does not align with another domain registrar I use who gives a weeks notice that the auto-renewal is due and takes payment on the renewal date (NOT a month in advance!). I have been a customer of EasySpace for many years but that counts for nothing where their customer service is concerned who have been off-hand and unhelpful. Definitely not recommended.

Great until you want to leave then they try every way they can to block you from leaving and try and get more money from you! Avoid looks like my business will lose its email and website for a week due to their tactics not good after nearly 20 years

Terrible webpage design. If I want to access spam emails on my account I need to click/enter 10 different details. Web address, "Control Panel", username, password, "Login", MFA request, useless pop-up, email filter, manage, "All". Surely there must be someone there who can greatly streamline this waste-of-time process? If I accept the MFA request, God knows how many more actions I would need to take just to proceed and don't start me on the pointless and annoying pop up banner.

Mark at customer support was really great . Calm, friendly and very patient. Thanks Mark. Really appreciate your guidance .

I have always found the customer service at Easyspace friendly, helpful, and responsive.

I want to thank Mark M. at Easyspace. Obviously they set the prices for their packages but he helped by suggesting the cheapest option for us as a small business. Keep up the good work guys.

Been a customer for ever. I suddenly stopped receiving emails, but could still send. I dont use outlook, but Thunderbird. I tried reinstalling and then contacted a pro. who tried and gave up .
You guessed it - I rang up customer support at easyspace and one of their experts stepped in. Dylan opened up lots of tekky boxes on my screen and quickly found a Thunderbird issue which he fixed in 5 minutes. Thank you Dylan! Support like this is what makes Easyspace a great company to do business with.

What a lovely company to deal with! When searching for who held my domain, when being let down by the host of my current website when wishing to move my domain to a new provider, they were so helpful, with clear instructions for a complete novice. I cannot praise them enough, would definitely recommend A+

I am writing on behalf of my husband who had an excellent experience dealing with Easyspace. He has been a customer for over 25yrs and always received brilliant service.
He needed to transfer domains and, as he's not very computer savvy, required some telephone help. Mark was there and he very patiently took him through the whole process step by step calmly and with great forbearance! My husband had to ring the next day with a query but again Mark was able to hold his hand and help with the process.
In this day and age it's great to be able to talk to someone rather than always do everything online.
If only all Customer Services were like this!

Started using Easyspace about 25 years ago to host my websites and help with advice wise building my website as I was a beginner. I have been helped by the most amazing people who all seem to be one person in their patiance and expertise. Meaning your staff are all very like minded in helping people like me. Alex today was equily helpful just checking if i still needed a domain name. I would recommend EasySpace to eveyone. They are reliable, honest, and very pilite. From Stan Earle the owner of Stans Gym Upminster. rm142tn

I find the company to be transparent and very reliable, having been with them nearly since their inception.
If any prolems arise they are very quick and helpful in their response, and issues always get resolved promptly.
If you are looking for a UK hosting company, then look no further!

Thank you so much easyspace for getting me out of a major email hole this afternoon. ! In comparison to many of your customers, I will be small ( individual, couple of mail boxes) but I was treated professionally with no time pressures until all was sorted . Thank you so much for your efforts and understanding Dylan.

David Moffit was above and beyong helpful - and got my problem solved very quickly!

Really helpful
Had a great experience today. Having lost my husband recently I was having great difficulty accessing my EasySpace account, especially as I'm not very IT literate. Mark was extremely patient, kind, understanding and helpful, as was a colleague when I phoned back with another question. I'm so very grateful for their guidance for a dippy old lady!

Patient and helpful customer service when I was in a bit of a pickle.
Super helpful and called back after we'd finished up the majority of the settings to double check one of my email profiles was ok too.
Top top service and so grateful for the help.

I've been with Easyspace for a good 20 odd years, not only is it a safe and secure place to host a website, the customer service is second to none. In the years I have used them, when I have rarely needed their help, it has been immediate, friendly, and very supportive. I recommend them to anyone, whether they are new to web hosting or an old hand at it.

I have received excellent support from Easyspace since the transition from Titan Internet and especially Hugh Strang who I spoken to today in length. Hugh went out of his way to help me sort the mix up I had with my Microsoft 365 licences and I am truly grateful for his professionalism and prompt advice. I have been a business customer for over 10 years and will remain for many more as I am so impressed with the support provided over the phone and remotely. Thanks to the whole team ;)

I have dealt with EASYSPACE for many years and
I have always found them to be helpful and very
knowledgeable.
I would highly recommend them.

PAULINE