Hello David is very good and professional excellent customer service. He explaining me very nicely, so he gave me also cheap quotation, I have my insurance policy done ✅ by David Thank you vanin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ok so 2 things which I did not like , first of all, you have to call the insurance company AFTER you've paid the deposit to validate your insurance otherwise it will be cancelled. This is after they... Mehr ansehen
The process took longer than expected. After verifying information over the phone, I was called at least an additional 2 times to confirm information already confirmed. I can only assume the system wa... Mehr ansehen
I had a great experience dealing with Sam Walker. He was very professional, helpful and friendly throughout the process. He explained everything clearly, answered all my questions and made the whole... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At VanInsurance.co.uk, we believe that our customers are more than just numbers on a page. That's why we're committed to providing friendly, personalised service that makes you feel like part of the family. We'll help you navigate the confusing world of van insurance and make sure that you're getting the coverage you need. And don't worry - we know that insurance can be a bit of a headache. That's why we've streamlined our process to make it as easy and stress-free as possible. We'll handle all the paperwork and negotiations with insurers so that you don't have to. So if you're in the market for van insurance, why not give VanInsurance.co.uk a try? We promise to make you smile (and protect your van while we're at it).
Kontaktinformationen
Vereinigtes Königreich
- vaninsurance.co.uk
4.2
Gut
2108 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had taken out my insurance with Bobby…
I had taken out my insurance with Bobby and he was extremely helpful and courteous, he is definitely a good employee and good at his job
Many thanks
10. August 2026
Antwort von VanInsurance.co.uk
Dear Mr. Newman,
Thank you for taking the time to leave your review, and I am truly sorry to hear that the cost of amending your number plate came as such a surprise.
I do want to clarify that the £45 charge is our standard mid-term adjustment fee, which is applied in line with our terms of business for processing and administering changes to your policy with the insurer.
I have sent you an email so that we can address your concerns directly, and I genuinely hope that I am able to resolve this matter to your satisfaction and make amends.
I look forward to hearing from you.
Yours Sincerely,
Annie Mguba
VanInsurance.co.uk
The gentleman was very helpful
The gentleman was very helpful, and clear with his descriptions
9. August 2026
Just ring
Friendly interaction. But on line quote are a total waste of time, because you still need to speak to a insurance sale person.
7. August 2026
Excellent service
Excellent service!
Really friendly and explained everything throughly!
7. August 2026
Well spoken and helpful staff
7. August 2026
Avoid..
Avoid... too many questions for no reason, too expensive. They are taking your money, and after that, they call and ask for more.
6. August 2026
Antwort von VanInsurance.co.uk
Dear Mr Stanciu,
We’re sorry to hear that you were unhappy with your experience. We understand that being asked additional questions after taking out a policy, as well as any increase in price, can be frustrating.
As part of our validation process, we may need to confirm that the information provided is accurate and complete. If any details need to be amended or clarified, this can sometimes result in a change to the premium. This process is important to ensure the policy is set up correctly and that you have the appropriate cover in place should you need to make a claim.
We take all customer feedback seriously and would welcome the opportunity to look into your concerns further. If you would like us to investigate your experience, please get in touch with us directly.
Yours sincerely,
Isabel May
VanInsurance.co.uk
All sorted insurance for my lease…
All sorted insurance for my lease vehicle with Alex B
Thanks Again Gareth
6. August 2026
Bewertung ohne vorherige Einladung
Very easy to deal with and the handler…
Very easy to deal with and the handler (kieron) made every step straight forward and was clear.
6. August 2026
Not too long wait times on phone great…
Not too long wait times on phone great customer service
5. August 2026
Antwort von VanInsurance.co.uk
Thank you so much for taking the time to leave us a review! It's great to hear the wait on the phone wasn't too long, and that you received such great customer service.
Antwort von VanInsurance.co.uk
Thank you so much for your kind words! We're really pleased to hear you're happy with us.
*DO NOT TOUCH*
#See my review re:Close brothers* trust me...avoid
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von VanInsurance.co.uk
Dear Mr Payne,
Thank you for taking the time to leave your review, and I am sorry to hear about your experience. I can understand the frustration of having a policy cancelled, and I would like the opportunity to explain the reasoning behind this.
Cancellations of this nature only happen after a number of attempts have been made to make contact beforehand. I appreciate this may not have reached you in the way you would have expected, and I would welcome the chance to go through this with you directly.
If you would like me to look into this further, please do not hesitate to get in touch with me using the contact details on our website.
Yours Sincerely,
Isabel May
VanInsurance.co.uk
No end of issues
No end of issues, constantly phoning up to make sure the policy is still active. Threatening emails, do this do that but ive done everything I can do, while trying to work. Self employed and as a single parent.
Not met a company like this tbh.
Edit....
The issue has now been fully resolved.
4. August 2026
Antwort von VanInsurance.co.uk
Dear Sam,
Thank you for taking the time to leave your review, and I am truly sorry to hear about your experience. Having to constantly chase to confirm your policy is still active, alongside receiving repeated demands, is not what we want any of our customers to go through, particularly while juggling work and family life.
I can confirm we have since been in touch with you directly and this has now been resolved. I do hope this has brought some relief after everything you described.
If there is anything further at all you need, please do get in touch, and I will be happy to help.
Yours Sincerely,
Isabel May
VanInsurance.co.uk
Antwort von VanInsurance.co.uk
Thank you so much for your kind words! We're really pleased to hear we made buying your insurance so easy.
He was a normal sounding guy doing a…
He was a normal sounding guy doing a job and had an easy relatable way about him.
Not clinical, not valid,
2. August 2026
Antwort von VanInsurance.co.uk
Thank you so much for your lovely review! It's great to hear our team member came across as so genuine and easy to talk to. We'll be sure to pass this on to them.
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