VanInsurance.co.uk Bewertungen 

Absolutely awful company. Purchased a policy online, paid deposit and was immediately called by them to 'validate' the policy. (after being forced to download an app to manage it). Then told it was wrong, they could get it cheaper by adding my wife - which doubled the cost. Call agent was rude, arrogant, and repeatedly called me 'mate' in a sarcastic manner saying 'hes been doing this for years'. Told them to get lost. I doubt I'll see the deposit back as told. If youre in the trades woth a van to insure you should avoid this company like the plague - wholey unprofessional. Shocking.

The Guy was very helpful !

Thorough and correct with the data and efficient service. Polite and patient with me so thank you.

All good very happy

Really easy to communicate, helpful and quick.

No problem quick service

Ben is a very polite and professional gentleman and he deserves a promotion!
Thanks to Ben for all the help.

Although there was a considerable difference in online quote and my end quote, it was down it was my mistake
“or my daughters I should say” the very helpful guy on the line Kieran pointed out the problem and sorted it. Still more than the original quote but no more than last year’s. So when all’s well and done a good experience.
and all on a Sunday afternoon..

Very quick and easy, with the best price and friendly customer service

The person who I spoke to I can’t remember their name made it as easy as possible to talk to didn’t rush me and was very helpful ifvu could find out his name I would like to say thanks for your help.

cooperative team and will help you all the time

Great to use and guy on the phone was very helpful and efficient

Edit- 18/8/26
Hi Isabel,
Thanks for your help and for dealing with this complaint extremely well. Please could you advise when / how you are sending the voucher? Thankyou

If I could give them zero I would. Absolutely vile disgusting company to deal with. Avoid avoid avoid. The people speak to you like absolute scum. I have never come across a bunch of misogynistic men as I have in this company. I tried to validate my van three times to be met with idiotic men who thought they could talk down to me because I was a woman. In 2026 I have never ever had such a terrible experience as with this company.

I am reporting them to the FCA and trading standards their behaviour is appalling.

Customer service here is non existent and the worse I have ever ever come across

Whatch out for these crooks my van blew up on the motor way back in January, I rang them the next day to inform them, they told me to carry on paying my insurance and swap my new van insurance cover over at no extra cost,as there wa only 4 more payments to make, I ended up paying 2 insurance payments as the new van I’d purchased just wasn’t ready for me, the day I drove threw to pick up the new van I contacted these thief’s and told them my new van registration, exactly same van as before but slightly newer, they tried to ex taught 800quid out of me, baring in mind my insurance was a little over 400 quid for the year and this was for 4 months obviously I told them where to go and got new insurance for £376 by admiral, these crooks keep sending messages for 96quid cancellation fee, Iv paid a solicitor 75quid to sort it out,

Trades man watch out
Big scam I wouldn’t let my worse enemy take cover out with these bandits

Looking forward to small claims fight

Absolute crooks

Customer service is probably 2-3 stars at best I’m only been honest

Went on a van comparison website, Van insurance appeared the cheapest for £320 so set up my policy, I then got an email saying that I need it to call them to validate my insurance policy, so phone them up and was ran through a phone call and validated, following day I had a text saying that if I don’t call them my insurance policy won’t be live. So call back and this second phone call was more to get a point to disagree so they can change my policy.. Going through on when I got the car my initial price went form £320 to £780.. and the rep on the phone got me to or your buy or your buy.. so decided to cancel it. The man said you’ll get your money in the next 3 days.. cause I didn’t get it I had to call to find out, that that man didn’t cancel it in the first place. So I put pressure to pay it straight away otherwise that could have been forgotten and left it like that. Won’t ever get or try to insure with them

5 star great service

Great customer Service and very professional

Billie was really good... best customer representative I've ever spoken with.