VanInsurance.co.uk Bewertungen 

Good people

I found them to be very helpful in finding the best policy and price for what I needed. I’m very pleased with the help and advice my agent gave me…… thank you

Absolute nightmare to deal with. Almost a year ago I set the policy up. First ever business vehicle so didn't know what to expect. Couldn't get their head around the fact my business registered address is my accountants address even though thousands of companies do this. Couldn't wait to go elsewhere from the start. Just login now to find out "Auto-renewal" default's to being on and of course I can't turn it off myself. Have to call them......yeah of course I do. Ask them to cancel, to be told they aren't allowed to talk to me because I'm not the person that set the account up. It definitely was me but they fudged it from the start and now I can't even stop them from auto-renewing and helping themselves to my money when they like?! Apparently I have to get my wife to phone and do it who is the second driver I ADDED, who has never talked to them before. Totally unreasonable given I just want to walk away. Lets hope my wife can sort this then. Total stupidity

Everything fully explained and good advice

Took £45 to change address had no right to take money out my bank with authorisation and it’s even the wrong address they have put in

Competitive prices talked through purchase with great patience

Employee’s name - Charlie
Very rude and not much customer service and very pushy over the phone when trying to set up a new policy.

Was then put through to someone called Bradley which was much more helpful however still not as good service as usual with other insurers.

Very good , Give clear, honest, and correct answers every time

Very quick and efficient. Good value for money. Connor Bain was very helpful and thorough. I will recommend this service to all my friends.

I cancelled my policy and the incompetent staff had cancelled the policy but hadnt actually put a request through for the refund that i am entitled to. So not only have i waited a full 2 weeks (with a generous amount of lenience) but now i could be waiting another full week until i get my money back. Im out pocked by a large amount of money and im being punished for their incompetence. I am left with nothing whilst they still have my money. I am literally gaining nothing, i am actually losing.

As well, when setting up my insurance with these lot it was off to a terrible start. I spent half an hour or close enough filling out forms, to them be told I need to call them to verify the information. This wouldnt have been a problem if I wasnt being asked EVERY SINGLE QUESTION i had already filled out. I was on the phone for about an hour.

Another negative is although they were the cheapest option AT THE TIME, they by far had one of the highest down payments.

Yet another reason to avoid these lot unlike the company im with now that required absolutely no contact for a solid week i kept getting messages saying my policy wpuld be cancelled if i didnt call them.

Honestly do not waste you time. Not only did i find one cheaper but i also have had no stress with them.

Charlie was really helpful easiest call I've had about insurance

I had to pay £150 upfront and then two weeks later you’re making me pay £92 to insure me. So I paid £150 for two weeks ?

Quick and easy

It's probably the first time in 40 years that the person on the end of the phone was helpful and wasn't just a talking robot.. thank you.

Great service by agent

Quick easy and cheap

What an ace company. Very professional and answered every question I had. It was so easy from start to finish and one of the cheapest companies to insure my pickup. Top marks and I will definitely recommend to all that need insurance.