VanInsurance.co.uk Bewertungen 1’665

TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

James was helpful and patient over the phone with an online quote. I got a competitive quote and he answered my questions clearly. I don’t understand why my current insurer told me to look elsewhere a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After calling to verify some details regarding my policy sammy d couldnt have been more helpfull and polite throuout the call ,sorted a new quote out as id got a couple ov changes ,found the best poli... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

EXTREMELY dodgy - have insured with them but meant to cancel within the 14 days then forgot due to time/work.. Van is insured but they are absolutely one shockingly spurious and corrupt busine... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Louis Persson. I had the pleasure of dealing with Louis to sort out my van insurance. Louis was very informative, patient and listened to my needs and queries, and sorted out any queries I had. I go... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsagentur

Vom Unternehmen geschrieben

At VanInsurance.co.uk, we believe that our customers are more than just numbers on a page. That's why we're committed to providing friendly, personalised service that makes you feel like part of the family. We'll help you navigate the confusing world of van insurance and make sure that you're getting the coverage you need. And don't worry - we know that insurance can be a bit of a headache. That's why we've streamlined our process to make it as easy and stress-free as possible. We'll handle all the paperwork and negotiations with insurers so that you don't have to. So if you're in the market for van insurance, why not give VanInsurance.co.uk a try? We promise to make you smile (and protect your van while we're at it).


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

1665 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 89 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Not a great system but cheaper than most

I first found them on Compare the Market, they came back very well priced with some included extras as standard. However once I purchased my policy in full, I had to call them to verify it. Then i needed an app, so now i have an app that doesn't register my validated insurance who's only proof of validating it was by phone with a man. I can only use their App based chatbot for assistance which i have done 3 times, and been put through to real people because it cant help, who have all said they will notify the sales team and rectify the issue. But I still the only way of checking my validation is an app that says it isn't. I now even have an email of my validated insurance policy, and the app doesn't recognise it. Frankly a very bad system. Non of it seems to work well together.

23. April 2026
Bewertet mit 1 von 5 Sternen

1hr+ on the phone to arrange a simple renewal

6+ calls and 1hr+ to complete a simple renewal. They couldn't match their OWN quote, so I had to create the policy from the cheaper quote. Then had to validate on the phone. Then had to cancel auto-renewal on the old policy. You couldn't make this up. Won't be coming back next year!

22. April 2026
Bewertet mit 1 von 5 Sternen

EXTREMELY dodgy

EXTREMELY dodgy - have insured with them but meant to cancel within the 14 days then forgot due to time/work..

Van is insured but they are absolutely one shockingly spurious and corrupt business - totally obscene, MASSIVLEY over priced and then chasing to get you to pay more to protect against using their own bullsh&t excesses!!!

What a racket - if I ran my business like this I wouldn’t have a business yet this is legal??

Noted in diary now in time for next year to NOT USE THIS COMPANY

22. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Billy was polite and helpful

Billy was polite and helpful, everything sorted quickly.

22. April 2026
VanInsurance.co.uk-Logo

Antwort von VanInsurance.co.uk

Dear Ryan,

Thank you for taking the time to leave your review.

We are really pleased to hear Billy was polite and helpful, and that everything was sorted quickly for you. It is great to know you had a smooth experience.

We really appreciate your feedback, and we will be sure to pass on your kind words to Billy.

Yours Sincerely,

Anna Vida
VanInsurance.co.uk

Bewertet mit 1 von 5 Sternen

Changed insurance quote online said…

Changed insurance quote online said that I’d put down 80000 miles as mileage which I didn’t I said 18000 miles.changed that over phone but cost me more anyway.how can that be!! still fuming now😡

20. April 2026
VanInsurance.co.uk-Logo

Antwort von VanInsurance.co.uk

Dear Mr. Tyssen,

Thank you for sharing your feedback. I am truly sorry to hear that the cost of your insurance policy was higher than the price originally quoted online, and I appreciate how frustrating and disappointing this must have been.

We do guarantee our online rates where the information entered online is accurate and complete. In this instance, during our validation checks, it became apparent that the original quotation needed to be revised to reflect the correct risk information. Where this happens, the premium can change, as insurers calculate the price based on the full and accurate details of the policy.

I do appreciate your frustration with this. However, it is important that the policy accurately reflects the correct material facts so that the cover is arranged properly and there are no issues later on.

If you would like to discuss this matter directly, please do not hesitate to get in touch. We are here to help and would welcome the opportunity to address any concerns you may have.

Yours Sincerely,

Charlie Byrne
VanInsurance.co.uk

Bewertet mit 5 von 5 Sternen

I needed van insurance for early the…

I needed van insurance for early the next day and it was past 7 o clock. O got a call from Kevin and he got insurance set up for me with no hassle at 7 in the evening. Good man Kev!

21. April 2026
VanInsurance.co.uk-Logo

Antwort von VanInsurance.co.uk

Dear Patrick,

Thank you for taking the time to leave your review.

We are really pleased to hear Kevin was able to get your van insurance set up quickly and without any hassle, especially at short notice in the evening. It is great to know everything was sorted smoothly for you when you needed it.

We really appreciate your feedback, and we will be sure to pass on your kind words to Kevin.

Yours Sincerely,

Anna Vida
VanInsurance.co.uk

Bewertet mit 5 von 5 Sternen

Really good and fast moving in solving…

Really good and fast moving in solving my request

21. April 2026
VanInsurance.co.uk-Logo

Antwort von VanInsurance.co.uk

Dear Vasile,

Thank you for taking the time to leave your review.

We are really pleased to hear your request was dealt with quickly and that you found the service really good and fast-moving. It is great to know everything was resolved smoothly for you.

We really appreciate your feedback.

Yours Sincerely,

Anna Vida
VanInsurance.co.uk

Bewertet mit 5 von 5 Sternen

James was helpful and patient over the…

James was helpful and patient over the phone with an online quote. I got a competitive quote and he answered my questions clearly. I don’t understand why my current insurer told me to look elsewhere as I had been with them for quite a while and emphasised that their would not be the most competitive. It’s like you’ve been with us for sometime and we should exploit that to the full. I always think that you don’t need insurance until you need it and then you really do need it! I would hope my new insurers adopt a more sensible attitude to my business with them. John

20. April 2026
VanInsurance.co.uk-Logo

Antwort von VanInsurance.co.uk

Dear John,

Thank you for taking the time to leave your review.

We are really pleased to hear James was helpful and patient over the phone and that he was able to provide a competitive quote while answering your questions clearly. It is great to know you had a positive experience with us.

We also appreciate your wider feedback and perspective regarding pricing and customer experience within the industry. Comments like this are valuable and help us continue to reflect on how we support our customers further.

Yours Sincerely,

Anna Vida
VanInsurance.co.uk

Bewertet mit 1 von 5 Sternen

Wont honour quote

I got my renewal quote and it was over £800, so i went onto Quotezone.co.uk and got a quote from Vaninsurance.co.uk for £290. So i went with that and paid the first premium and then phoned to validate it. They tried to tell me that i'd click mirror no claims on my motorbike. I told them over and over that there isn't an option to mirror no claims and then hung up on me just after i said it seems like they don't want to honour the quote and lose all that money. In the end they gave me it for over £500. I've since gone back and filled out the forms again and took a video of no option to mirror the no claims. So i phoned to complain and was put through to customer services and they hung up on me. So they've gone honoured the quote simply because i'd got it from over £800 to under £300. I'll stay with them for the year and just go elsewhere. In fact no. i'll do a quote with someone else and change. I can't be doing with dishonesty.

20. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Speaking to Charlie was very easy and…

Speaking to Charlie was very easy and uncomplicated

20. April 2026
VanInsurance.co.uk-Logo

Antwort von VanInsurance.co.uk

Dear Stephen,

Thank you for taking the time to leave your review.

We are really pleased to hear speaking to Charlie was very easy and uncomplicated, and that you had a positive experience.

We really appreciate your feedback, and we will be sure to pass on your kind words to Charlie.

Yours Sincerely,

Anna Vida
VanInsurance.co.uk

Bewertet mit 5 von 5 Sternen

So easy to do great price and simple to…

So easy to do great price and simple to fill in.

19. April 2026
VanInsurance.co.uk-Logo

Antwort von VanInsurance.co.uk

Dear Michael,

Thank you for taking the time to leave your review.

We are really pleased to hear you found the process easy, the price great, and the form simple to complete. It is great to know everything went smoothly for you.

We really appreciate your feedback.

Yours Sincerely,

Anna Vida
VanInsurance.co.uk

Bewertet mit 5 von 5 Sternen

First class service

12. April 2026
VanInsurance.co.uk-Logo

Antwort von VanInsurance.co.uk

Dear Robert,

Thank you for taking the time to leave your review.

We are really pleased to hear you received first class service. It is great to know you had such a positive experience with us.

We really appreciate your feedback.

Yours Sincerely,

Anna Vida
VanInsurance.co.uk

Bewertet mit 5 von 5 Sternen
VanInsurance.co.uk-Logo

Antwort von VanInsurance.co.uk

Dear John,

Thank you for taking the time to leave your review.

We are really pleased to hear you received very helpful, fast, and efficient service. It is great to know everything was dealt with smoothly for you.

We really appreciate your feedback.

Yours Sincerely,

Anna Vida
VanInsurance.co.uk

Bewertet mit 5 von 5 Sternen

Great service

Great service, simple straight forward and a great price.

19. April 2026
VanInsurance.co.uk-Logo

Antwort von VanInsurance.co.uk

Dear Paul,

Thank you for taking the time to leave your review.

We are really pleased to hear you found the service simple, straightforward, and at a great price. It is great to know everything went smoothly for you.

We really appreciate your feedback.

Yours Sincerely,

Anna Vida
VanInsurance.co.uk

Bewertet mit 5 von 5 Sternen

Straight Foward to the point

Guy was helpful

18. April 2026
VanInsurance.co.uk-Logo

Antwort von VanInsurance.co.uk

Dear Charlie,

Thank you for taking the time to leave your review.

We are really pleased to hear you found the service straightforward and to the point, and that the adviser was helpful throughout. It is great to know you had a positive experience.

We really appreciate your feedback.

Yours Sincerely,

Anna Vida
VanInsurance.co.uk

Bewertet mit 4 von 5 Sternen

Very helpful

Very helpful

18. April 2026
VanInsurance.co.uk-Logo

Antwort von VanInsurance.co.uk

Dear Ben,

Thank you for taking the time to leave your review.

We are really pleased to hear you found the service very helpful and had a positive experience overall.

We would also really appreciate your thoughts on what we could have done to make this a 5 star experience. If there is anything we could improve going forward, please do let us know.

Yours Sincerely,

Anna Vida
VanInsurance.co.uk

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