Hello David is very good and professional excellent customer service. He explaining me very nicely, so he gave me also cheap quotation, I have my insurance policy done ✅ by David Thank you vanin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The process took longer than expected. After verifying information over the phone, I was called at least an additional 2 times to confirm information already confirmed. I can only assume the system wa... Mehr ansehen
Worst company ever for customer service, too many people working from home not having a clue what the rest of the business is doing.Talk to each other !!!! Trying to cancel a policy, constantly put o... Mehr ansehen
Unternehmen hat geantwortet
I had a great experience dealing with Sam Walker. He was very professional, helpful and friendly throughout the process. He explained everything clearly, answered all my questions and made the whole... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At VanInsurance.co.uk, we believe that our customers are more than just numbers on a page. That's why we're committed to providing friendly, personalised service that makes you feel like part of the family. We'll help you navigate the confusing world of van insurance and make sure that you're getting the coverage you need. And don't worry - we know that insurance can be a bit of a headache. That's why we've streamlined our process to make it as easy and stress-free as possible. We'll handle all the paperwork and negotiations with insurers so that you don't have to. So if you're in the market for van insurance, why not give VanInsurance.co.uk a try? We promise to make you smile (and protect your van while we're at it).
Kontaktinformationen
Vereinigtes Königreich
- vaninsurance.co.uk
4.2
Gut
2105 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service
Spoke with Ryan dealt with everything I needed on my policy very well, no nonsense great job and happy with the price of my van insurance
21. September 2026
Great help
Spoke to Billy Simmonds,
Was really helpful and guided me through the process easily.
19. September 2026
Very dissapointed with this company.
Very dissapointed with this company.
Activated my 14 day cancellation, reinsured through a high steet broker, saved many hundred pounds.
Would never recommend this broker, glad to be away from them, considering compaining to the ombudsmen, that bad.
11. September 2026
Antwort von VanInsurance.co.uk
Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your experience and that you felt it necessary to cancel your policy.
We understand how frustrating it can be when your experience does not meet your expectations, and we’re sorry to hear that you would not recommend our service.
I have also sent you a separate email regarding your concerns. If you would like to discuss the matter further, we would be happy to review what happened and see if there is anything we can do to assist.
We’re sorry again that your experience has left you feeling this way, and we appreciate you bringing your concerns to our attention.
Kind regards,
Matt Love
Complaints Officer
van insurance sam
sam has saved my year with van insurance. appreciate the time on the phone. top top star
18. September 2026
Bewertung ohne vorherige Einladung
The representative was fantastic
The representative was fantastic. Very clear and quick!
18. September 2026
Brilliant service all along from Joel
Brilliant service all along from Joel, he made things very easy and done everything to help get the best deal possible for me! Would recommend
17. September 2026
Quick and easy
9. September 2026
Great price
Great price, no hassle insurance. First time with the company and couldnt be faulted.
9. September 2026
Customer service was amazing and I…
Customer service was amazing and I received a fair quote very happy with my experience
16. September 2026
Brilliant service made it really easy…
Brilliant service made it really easy for me
16. September 2026
New complicated vehicle policy
Although I was not happy with some of the policies in my particularly case, I can say that the young lady that helped me was wonderful doing her best to find the best possible outcome for me. I give her the five stars.
15. September 2026
Browser issue called and sorted over…
Browser issue called and sorted over phone
Call answer within 1 min
15. September 2026
All a scam
All a scam, get a price with all the correct details then when you ring up to confirm the policy they changed the price to almost double the amount , this was all after i paid the initial deposit, so they took the deposit money then changed the whole price, I am also still waiting for the deposit to be refunded which has been 10 working days.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von VanInsurance.co.uk
Dear Josh,
Thank you for taking the time to leave your review, and I am truly sorry to read about your experience. I can completely understand your frustration, and I want to assure you that we take feedback of this nature very seriously.
I do want to reassure you that we would never set out to mislead any of our customers. We do guarantee our online rates where the information provided is accurate and correct, however where discrepancies are identified during our validation process, we are unfortunately required to provide a revised quotation based on the correct details. This is to ensure that you are properly insured from the outset, protecting you from potential issues further down the line.
I am also concerned to hear that your refund has been delayed, and I would very much like to get that resolved for you as quickly as possible alongside your other concerns.
Please do not hesitate to get in touch with us directly using the contact details on our website, and I am confident that we will be able to resolve this matter to your satisfaction. I look forward to hearing from you, and I am sorry once more for the experience you have had.
Yours Sincerely,
Charlie Byrne
VanInsurance.co.uk
Not usually one to leave feedback but…
Not usually one to leave feedback but the guy on the phone was stright to the point and easy to deal with 10/10
13. September 2026
The customer service gentleman was…
The customer service gentleman was wonderful, very clear of voice and knowledge. We thank you the company and the agent.
13. September 2026
The call handler was very professional
The call handler was very professional, excellent service and handled my inquiry very very well
12. September 2026
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