I was devastated when I discovered my designer knitwear was eaten my moths. I reached out to the seam as saw they do invisible repair, asked for Ludmilla to be my maker as I saw the incredible job she... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
A vintage Vivienne Westwood jumper that I'd had for twenty odd years got caught in a zipper, leaving a nasty tear. I found The Seam online, and was able to post the details of the repair quickly and e... Mehr ansehen
Nicola P was fantastic and fixed my jumper brilliantly! It's taken ages for me to get round to writing this review but I was very nervous about sending it off because of it being my favourite jumper.... Mehr ansehen
Diana W has done an amazing job inserting a zip into a fleece hoodie to create a jacket. The care and attention to making the garment look good has been superb. Diana always responds to messages and h... Mehr ansehen
Unternehmensdetails
- Änderungsschneiderei
- Damenschneider
- Lederreinigungsdienst
- Lederreparaturdienst
- Schuhreparaturwerkstatt
- Schneiderei
Vom Unternehmen geschrieben
Specialist alteration and repair services for luxury clothing, bags and footwear. The Seam allows you find and connect with local, specialist Makers in your community who can help you to make alterations and repairs to your favourite items. Our business was founded in 2020 and currently offer services across the UK, working in partnership with some of the largest retailers and brands including Net-a-Porter, COS, Matches Fashion and more. Our most popular services include: Handbag Restoration; Handbag Repairs; Handbag Cleaning; Footwear Repair and Restoration; Wool Repairs; Clothing Repairs and more.
Kontaktinformationen
22 Great James St, WC1N 3ES, London, Vereinigtes Königreich
- support@theseam.uk
- theseam.uk
4.9
Hervorragend
141 Bewertungen
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Das haben sich andere Leute angesehen
Anne S has done a fantastic job…
Anne S has done a fantastic job repairing a pair of leather trousers. They had a slight tear and now I can’t even notice where it was!!! The process is very easy and quick
23. Februar 2024
Bewertung ohne vorherige Einladung
Oh my goodness Paul
Oh my goodness Paul! I’ve just received my boots back - ABSOLUTELY PERFECT 🤩, spot on with matching the heels to the stock photo I sent, genius!!! I’m so so impressed. Thank you so so much for a job fabulously executed. Couldn’t be happier! Caroline x
9. Februar 2024
Bewertung ohne vorherige Einladung
Repair/embroidery of Cos satin trousers
Very pleased with the quality of embroidery/repair of some satin Cos trousers. Easy process to go through and cheaper than a new pair of trousers! Very happy 😊
14. Februar 2024
Bewertung ohne vorherige Einladung
Excellent taylor based in Richmond
Great service! Highly recommended!
I had a high quality dress fixed by Ewa S. and it was absolutely amazing!
Couldn’t be happier with the results.
6. Februar 2024
Bewertung ohne vorherige Einladung
Great service
Great service. I’ve used twice now. Skilled maker repaired my knitware well and speedily - shout out to Nicole A! Unreservedly recommend for saving beloved garments and helping the planet.
10. Februar 2024
Bewertung ohne vorherige Einladung
Great communication and repair
Great communication and repair on my handbag by Elodie G. Thanks v much!
22. Januar 2024
Bewertung ohne vorherige Einladung
The repair that Summer did for me was…
The repair that Summer did for me was excellent as was the whole service
23. Januar 2024
Bewertung ohne vorherige Einladung
Miu Miu bag restored
Tessa repaired my Miu Miu bag in December. The bag was around 15 years old and the handle had split, the leather on the outer flap was cracked and the lining had seen better days. I didn’t use the bag because it looked so battered. The bag was returned to me like new. Communication throughout was great. I wouldn’t hesitate to use Tessa or the Seam again for any repair projects.
22. Dezember 2023
Bewertung ohne vorherige Einladung
Excellent service!
I had an excellent project with my maker, Hannah. Nothing was too much trouble and the garment worked out brilliantly.
15. Januar 2024
Bewertung ohne vorherige Einladung
I heard about this company on Radio 4…
I heard about this company on Radio 4 program "Gap finders". I immediately thought of a ski jacket which I've had in the wardrobe for 3 years with a broken zip. It is a nice coat, only used few weeks when the zip broke. I tried in various ways to have it mended (incl UK manufacturer) but no one would do it. I posted the job on The Seam- got an naser back within a day- agreed a price - sent it on a Friday and got it back on Tuesday morning. It is like new- you cannot see that it has been repaired. The price was a 10th of the cost of the coat. Thank you to the maker Krasimbira
5. Dezember 2023
Bewertung ohne vorherige Einladung
Love the idea
Love the idea, nice interaction , but… service unaffordable for me, probably another service for the wealthy and not accessible to working classes ☹️
After leaving my review felt really uncomfortable by approaches made by Layla and employees asking me to retract , all too much. Wish I’d never approached seam or left review.
8. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von The Seam
Dear Rowena,
Thank you for taking the time to share your thoughts and concerns with us. We genuinely appreciate your feedback, as it helps us improve and better understand the needs of our community.
We understand and share your concern about affordability of repair services. Our mission has always been to create a platform that fosters fair pay and supports the livelihoods of our Makers.
I would like to assure you that we are committed to advocating for fair compensation for our Makers, and we adhere to a policy that ensures they receive no less than a living wage.
While this commitment may sometimes reflect in the pricing of our services, it is essential for us to maintain ethical practices in supporting the talented individuals who contribute to our platform.
If there's anything specific you would like to discuss further or if you have additional suggestions for improvement, please feel free to reach out to me directly.
Thank you for being a part of our community, and we look forward to serving you better in the future.
Best regards,
Layla Sargent
Founder and CEO
Loved the idea but…..now all fixed
Loved the idea, booked a repair and sent off my Brora trousers to be altered. The Post Office tried to deliver but was unable to - presumably left a card and kept the parcel for 18 days before returning it as the maker did not collect it. The repair was shown as being “in progress” on the website so I had assumed that the maker had received it and was working on it.Not the fault of the Post Office for once - so all rather a disappointing waste of postage. Customer service was hopeless and just suggested suing the Post Office. More work is required if this excellent idea is to fly. Following this review, the owner called to say what she was going to do to fix the problem...which she proceeded to do. So i can't help but recommend the company despite the less than perfect initial experience. Having received a faultless service second time around with a first rate repaid, I am very happy. Really good customer service.
28. November 2023
Bewertung ohne vorherige Einladung
Very happy customer
Very happy indeed with the new zip in my favourite skirt. Mary was brilliant at keeping me informed and guiding me through the process. Thank you.
29. November 2023
Bewertung ohne vorherige Einladung
Alteration of Cos trousers waist band by Hannah S from The Seam.
I used The Seam to alter the waist band of a pair of new Cos linen trousers which fitted well everywhere else except they were a bit tight on the waist band. I am absolutely thrilled with results. Hannah S was the maker who did the alteration and she did an amazing job! And it didn’t cost too much either. You can’t tell that they have been altered. She is a very skilled seamstress. I would highly recommend her and will definitely use her again!
31. August 2023
Bewertung ohne vorherige Einladung
The best alterations
My go to place to things altered. LOVE the team, what they stand for and how quick and easy the process was.
12. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von The Seam
Hi Charlotte, thanks for leaving a review of your service! We're glad to hear you found The Seam easy to use and look forward to welcoming you back again soon!
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