We ordered some Rattan dining room chairs, on unpacking them realised we had two of the correct chair and 2 incorrect chairs. Called and explained, they knew the mistake was made from an unpackin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered some kitchen bar stools and loved the design.. sadly the colour was a little to light and didn’t fit in my kitchen I did return them at my cost and the company were very fair and issued a... Mehr ansehen
We had an overall positive experience with The Rattan Company. We bought the Wooden Slatted Bench Coffee Table and very happy with the quality. It was slightly wobbly on the first day but then evened... Mehr ansehen
Our two Java stools were packaged so well the attention to detail was so so ocd me and partner loved it. Every single angle was covered to avoid any damage. When we opened the item we were so impres... Mehr ansehen
Unternehmensdetails
Über The Rattan Company
Vom Unternehmen geschrieben
The Rattan Company is a family run business sourcing and selling ethical, contemporary designer indoor natural rattan furniture to add a touch of sustainable style to your home.
Kontaktinformationen
Owl Barn, Planetree Lane, Kirk Hammerton, YO26 8FQ, York, Vereinigtes Königreich
- 07938 706842
- hello@therattancompany.co.uk
- therattancompany.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Moderately pleased….
The product itself is beautiful and as described, very happy with that.
But delivery took nearly 3 weeks, it took a week for item to be dispatched even though the website says to be dispatched 3-5days in stock which it was. It was sent out over a week and then getting mucked about with parcelforce. Not happy with the actual delivery and dispatch time and how it was handled.
It's fine, but not great
There was a crack in one of the support pieces. It doesn't seem like it will impact the usability, given the low weights it carries, but it was disappointing to see. The curve of the rocking slats is not even there are a ew points on each where it noticeably changes, leaving an uneven rocking experience.
Amazing cesca chairs!
We bought two chairs and we love them. We had a problem with one of the pieces, and The Rattan Company was very helpful and replaced the piece immediately. Amazing customer service! We are planing to buy two more chairs.
Had an issue with a bench that arrived…
Had an issue with a bench that arrived damaged. Was offered a replacement and a partial refund or to return the time and recieve a full refund - this was communicated immediately. Can't ask for more.
Nice product
Gorgeous, well made and easy to assemble
Really lovely options online, quick delivery, easy to assemble. I realised that Cesca chairs are not patented and so these are a fantastic option made really well!
Beautifully crafted
Beautifully crafted. Communication was excellent and the team were quick to respond to our enquiries. Such a lovely piece.
Excellent quality furniture
I would highly recommend the rattan company. The quality of the 2 dinning chairs I bought is first class great price well packaged would recommend to friends and family. Will definitely buy again
Very pleased with stool I purchased
Very pleased with stool I purchased! Quality wood, finish and design. Exceeded my expectations! Securely packaged and quickly delivered. Would definitely use again and recommend The Rattan Co.
So pleased from start to finish.
Ordered a new counter top chair, it arrived quickly, well packaged, and just as the website images. Really nice quality, I’m so pleased- thank you.
lovely moses basket rocking stand!
Good customer service
Ordered wrong size, hadn’t realised got an email off them checking before they sent item out as I would have had to pay for the return also really pleased with the bar stools
Great company
Absolutely love my dining room chair bar stools - amazing quality and worth the money!
Fab company to deal with
Super easy ordering process, and fast delivery. Also gorgeous, quality product. Very happy customer.
Sorting postage costs
Rattan was a great help in sorting out postage costs to my country. Emails were responded to quickly. The item arrived well packaged with no damage. The item was every bit as good as shown online. I would buy from Rattan again.
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