Home Garden Direct Bewertungen 

291
•
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent service. The courier service didn’t delivery the table top but Nick from customer liaised with them to ensure in arrived promptly. I’m very pleased with the quality of the table and chairs... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Mirror arrived broken, no fault of seller and seller went above and beyond to ensure the mirror was replaced in a timely manner an kept up good communication through. Great service.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelgeschäft
  2. auch in
  3. Geschäft für Gartenmöbel
  4. Möbelhersteller
  5. Rohrmöbelgeschäft

Vom Unternehmen geschrieben

Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

291 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(291)

128 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. The courier service didn’t delivery the table top but Nick from customer liaised with them to ensure in arrived promptly. I’m very pleased with the quality of the table and chairs and would recommend to family and friends.

23. Oktober 2026
Bewertung ohne vorherige Einladung
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi Joan,

Thank you for your very kind feedback, much appreciated!

We hope to see you again soon!

Kind regards

Bewertet mit 5 von 5 Sternen

Great customer service

Mirror arrived broken, no fault of seller and seller went above and beyond to ensure the mirror was replaced in a timely manner an kept up good communication through. Great service.

23. Oktober 2026
Bewertung ohne vorherige Einladung
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi Phil,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Bewertet mit 5 von 5 Sternen

The delivery was prompt

The delivery was prompt, however when I decided to cancel the order due to no longer needing the item. I was refunded without an issue

6. Oktober 2026
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi Caroline,

Thank you for your feedback, very much appreciated.

Kind regards

Bewertet mit 5 von 5 Sternen

Despite one chair being damaged in my…

Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/desk chairs just as was stated on the website. Very happy will use this company again.

7. Oktober 2026
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi Victoria,

Thank you for your very kind feedback, much appreciated!

We hope to see you again soon!

Kind regards

Bewertet mit 5 von 5 Sternen

Very easy & straight from ordering to…

Very easy & straight from ordering to delivery. The product delivered was to a high standard and the customer service and delivery staff were absolutely excellent. I can’t recommend this company enough! Excellent service in every way

21. September 2026
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi Liz,

Thank you for your very kind feedback, much appreciated!

We hope to see you again soon!

Kind regards

Bewertet mit 3 von 5 Sternen

The Sofa Bed delivery was satisfactory

The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady.
Fortunately my son was visiting and he was able to assemble it for me.
I asked the delivery driver about this fact and he showed me his cell phone screen showing the Delivery Only box ticked. His screen gave many options re assembly which I would have considered.
I would have had to return the purchase otherwise.

8. September 2026
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi Jose,

Thank you for your feedback.

As per our conversation today, we clarified that it does state on the website that assembly is required for this item, under the specifications section.

We also discussed the delivery, and confirmed that the contract we have with the courier is for collection and delivery only, which is why assembly was not offered at the time of order.

You did confirm that you are happy with the sofa bed and it was a very good price, which we are very pleased about!

Kind regards

Bewertet mit 5 von 5 Sternen

Mirror was well package

Mirror was well package, it was straight forward from order to delivery. Kept updated. An excellent service.

8. September 2026
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi Susan,

Thank you for your very kind feedback, very much appreciated.

Kind regards

Bewertet mit 5 von 5 Sternen

Amazing customer service

As a previous garden centre manager I always brought very expensive garden furniture, but now I am no longer in that industry i decided to try different furniture and I have to say for the price, quality of the furniture I brought I was over the moon.
There was also an incident with one of my cushion, (my thought) so I tried to buy a replacement and i Spoke to Nick at customer services and he arranged a replacement free of charge. I couldn’t believe it and he certainly made my day. No more spending £1000s on furniture anymore, I will definitely stay with this company and brand for furniture moving forward. Thank you Nick. Extremely happy customer.

14. August 2026
Bewertung ohne vorherige Einladung
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi Rachel,

Thank you for your very kind feedback, much appreciated!

We hope to see you again soon!

Kind regards

Bewertet mit 5 von 5 Sternen

Great Garden Sofa set and service

Bought the Demeter Garden Sofa set and love it. So versatile and have had it in several combinations already. The ordering process was smooth, delivery was great and to the garden, and a minor problem was sorted out by Nick in Customer Services who was fantastic.

7. August 2026
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi Bob,

Thank you for your very kind feedback, much appreciated!

We hope to see you again soon!

Kind regards

Bewertet mit 5 von 5 Sternen

First time order, will definitely shop here again!

My garden furniture is lovely and my whole experience of shopping with Home Garden Direct was great, smooth ordering process and accurate delivery estimates, updates on the despatch and delivery were good.
The furniture is great quality and looks lovely in my garden.

10. August 2026
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi,

Thank you for your very kind feedback, much appreciated!

We hope to see you again soon!

Kind regards

Bewertet mit 5 von 5 Sternen

Lovely strong umbrella and base

Lovely strong umbrella and base, easy to assemble and works just great !

7. August 2026
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi Terence,

Thank you for your kind feedback, very much appreciated.

Kind regards

Bewertet mit 5 von 5 Sternen

DHL delivered my parcel to the wrong…

DHL delivered my parcel to the wrong address., After one single call to home garden direct and a new parcel was on its way . . Excellent customer service shame DHL don't provide the same.

28. Juli 2026
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi Paul,

Thank you for your very kind feedback, much appreciated!

We hope to see you again soon!

Kind regards

Bewertet mit 5 von 5 Sternen

Excellent service and quick delivery

Excellent service and quick delivery. Love our new garden furniture. Nick in customer services was brilliant

3. August 2026
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi Mrs Toon,

Thank you for your kind feedback, much appreciated!

We hope to see you again soon!

Kind regards

Bewertet mit 5 von 5 Sternen

a cover up

excellent service and delivered before quoted date

3. August 2026
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi Ian,

Thank you for your kind feedback, very much appreciated.

Kind regards

Bewertet mit 5 von 5 Sternen

Good choice

Great value product which looks good and is very comfortable.

31. Juli 2026
Home Garden Direct-Logo

Antwort von Home Garden Direct

Hi Alison,

Thank you for your kind feedback, very much appreciated.

Kind regards

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