I waited a few weeks before doing a review as I wanted to see how different the water taste was and if it continued to be great. 4 weeks in and the difference is very noticeable. We can finall... Mehr ansehen
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Das sagen Bewerter
Sales pitch was brilliant when we purchased system. Supply and fit appeared good. Problems developed first day. Poor response in time and reason. Seems to have solved the problems but no real expl... Mehr ansehen
Very happy with the Reverse Osmosis system. Called Will on Tuesday, installed by Kevin the next day. (Obviously that’s not a standard turnaround time but it just was convenient for both parties.)... Mehr ansehen
So easy to change the filter youself and whenever we did run into a problem no bother they were there at the end of the phone to provide help and a call if our issue didn't resolve in a day or two but... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Renewell Water are specialists in our own exclusive brand of reverse osmosis systems, Hydrogen water systems, water softener systems and fluoride removal water systems. We have many different options for all types of poor-quality water. We believe in giving a great product for a great price with exceptional service.
Kontaktinformationen
Slieve Road, Knockagh, A91 ENP6, Dundalk, Irland
- +353 42 942 0517
- info@renewellwater.com
- renewellwater.com
Hat 37 % seiner negativen Bewertungen beantwortet
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Love it - fantastic addition to the house
Love it. Had this installed recently in my kitchen. The unit is very quiet, flushes all the harmful stuff out of the water before I drink it. The installation was done by Dean, who was great. He explained in detail how to change the filters when they need it (one once a year the second every 2 years). The company will send me reminders when they are due. It's not often you find companies this efficient. The unit is under the sink and Dean put the filter tap in a great place which is really out of the way from anything going on in the sink. I feel really confident that I am drinking clean water, so bought some lemons and limes as well (these aren't included !!). Love this unit.

Antwort von Renewell Water
ARkkZ water filter…
I recently had the ARkkZ water filter fitted. It was obvious that the fitter took pride in his work as the finished job was very neat and professionally done. the company are very customer focused . The water tastes great (whether that's the case 6 months down the line I don't know) but for now I am enjoying every glass!

Antwort von Renewell Water
Arkzz Reverse Osmosis filter…
Had the Arkzz Reverse Osmosis filter system by Renewell Water installed today by super technician Dovydas who was very informative re same. This is a very compact unit, fits under sink. Water tastes very good.

Antwort von Renewell Water
From great start to being pressured into full payment for unsuitable upsell
My experience with Renewell Water started off positively. The sales process was smooth, I was offered a good deal, and I was asked to send in videos of my sink area so they could confirm installation suitability. I was told everything was fine.
The first installation went well. The installer was tidy and professional. However, it was only at that point that I was told my sink setup would not allow for the separate filter tap I had expected. Instead, I would need to buy a triflow tap, something that had never been mentioned in advance despite me providing videos for assessment. It felt like an upsell, but I was given no real alternative if I wanted the system installed. Out of the two limited options offered, I chose the one most similar to my existing tap.
When the triflow was fitted at the second installation, my partner immediately raised concerns about it being extremely wobbly, but the installer dismissed this as “normal.” The next day I called to report the same issue, along with the fact that once I could actually use the tap, it was clear the design was impractical for my sink setup. Instead of a genuine discussion, I was repeatedly told “as per our terms and conditions, we can’t take the tap back.”
A third technician later admitted that the previous installer had done the job incorrectly and had not used the extra parts available to stabilise the tap. He fixed the workmanship, but by then my confidence was gone. I suggested paying for everything except the tap until a fair resolution was found, even suggested that likely I would be ok with it after a few days of use, but I was told I either had to pay in full or have all equipment removed, leaving me with a dismantled sink. Unfortunately, I had to leave urgently for a vet appointment, and under pressure, I paid in full.
Now I am left with a product I didn’t really want, which I was not properly informed about in advance, and which doesn’t suit my needs, a con essentially. I had been happy to recommend Renewell after the first installation, but after this experience I cannot. I have since escalated my complaint to the CCPC (Competition and Consumer Protection Commission) and will be pursuing it further. I hope Renewell changes how they handle customer concerns in future, because my experience went from excellent at the start to deeply disappointing in the end.

Antwort von Renewell Water
We have had the appliance for a few…
We have had the appliance for a few weeks now, and the difference it has made is indescribable. The water is amazing, the product works very well and props to the installer Dan who was world class.
Highly recommend!

Antwort von Renewell Water
Excellent from start to finish
Excellent from start to finish, efficient and helpful sales person, not a pit pushy. Unit installed within a week of ordering, at the specified time, by a very competent, friendly and experienced technician. Delighted with it ever since, would 100% recommend.

Antwort von Renewell Water
Excellent service provided
Excellent service provided, from the first phone call to the day of installation of the unit things were made so easy,would be very happy to recommend Renewll to anyone, you won’t be disappointed

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Renewell water purifying system..
Easy to arrange installation and pay .
Gentleman who came to fit the equipment was friendly, knew exactly what he was doing and explained everything .
We are very pleased with the pump and filter.

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Fantastic company
Fantastic company. I’m with them for years. Fast and efficient service.

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Excellent communication from Will from…
Excellent communication from Will from the first day I met him to the many WhatsApp messages after that to alley my fears of the system not fitting he was patient.
When he came to install the tap and filtration system everything worked out perfectly and I’m really happy with the finished look of the tap.

Antwort von Renewell Water
Easy to use and gives my family safe water to drink
Fast, helpful service. High quality products and value for money.

Antwort von Renewell Water
Customer service not great.
I phoned renewell water a couple of weeks ago to get some information about the water softener and was told all about it and persuaded to take the reverse osmosis also, I was worried about it fitting in under the sink so I rang the office a couple of days ago to be told that the guy I was speaking to couldn't answer my question, then I asked him could they move my washing machine and put it in the utility room to which I was told that he couldn't answer the question either and that Marc would ring me back yesterday, it wasn't great customer service in my opinion. I had no phone call as far as 12pm so I decided to ring them and cancel and ask for my booking fee of €100 back.
Friendly helpful staff with great…
Friendly helpful staff with great products to back

Antwort von Renewell Water
Quick response and good staff
Quick response, friendly person on the phone and Daniel was efficient, chatty and knowledgeable .

Antwort von Renewell Water
Great customer service thx Mark,
Great customer service thx Mark,, great product,, works brilliantly, I have the worst hard water in Ireland,, not looking forward to seeing my filters when there due to be changed easy to use, delighted

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Very happy with product
Very happy with product, installation completed in a timely way.

Antwort von Renewell Water
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