Recently purchased two 6ft and two 3ft glass sided vivariums. Excellent quality, the finer details well thought through, packaged safely with extra mdf scraps as additional protection around the edges... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have used ProVivs a couple of times and last had a successful delivery of a really nice 5-foot vivarium in December. Time between ordering and delivery was just over two weeks. We ordered a vi... Mehr ansehen
Only used these guys once but managed to send out the eight 35”x6” 22w heat mats I needed when nobody else could during pandemic, all out of stock everywhere but these guys delivered within the week o... Mehr ansehen
Ordered a tortoise table from Steve as his company had the exact dimensions we were looking for after searching for a while. Communication about delivery was spot on and arrived yesterday. Very very p... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Pro Viv Vivariums sell a large range of vivariums. The best quality in the uk at a great price. We also sell a comprehensive range of set-ups and accessories.
Kontaktinformationen
Unit J3 Bizspace, Chamberlain Road, HU8 8HL, HULL, Vereinigtes Königreich
- rsales@provivs.co.uk
- provivs.co.uk
3.6
Akzeptabel
136 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fab vivs
Bought a glass sided vivarium and arrived in perfect condition. Easy to build and good quality. Still looks like new a year on. Delivery can take time but they are made to order and answer any emails very quickly. Best priced vivs out there.
11. Februar 2019
Bewertung ohne vorherige Einladung
Brilliant quallity and great service
Brilliant quallity and great service. Would recommend to anyone. I will certainly be making future orders. Thanks
20. November 2018
Bewertung ohne vorherige Einladung
Great shop with fantastic service would…
Great shop with fantastic service would highly recommend.
20. November 2018
Bewertung ohne vorherige Einladung
Excellent service and excellent product
20. November 2018
Bewertung ohne vorherige Einladung
Good service
Great quality vivs would definitely recommend this company to anyone👍🏼
20. November 2018
Bewertung ohne vorherige Einladung
Absolutely fantastic quality.
Absolutely fantastic quality.
Would not buy anywhere else.
100%recommend.
20. November 2018
Bewertung ohne vorherige Einladung
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone.
20. November 2018
Bewertung ohne vorherige Einladung
From start to finish
From start to finish, very professional company to buy from. Delivery all intact and on time. Thank you for the great service
20. November 2018
Bewertung ohne vorherige Einladung
ZERO COMMUNICATION, TAKEN MONEY,NOT SENT PRODUCT
Bought two vivariums spent nearly £370 . 3 weeks later and still not received them. Ive sent several emails and not had one reply. I bought these in good faith. They have no contact details. Luckily i paid through paypal so should get my money returned. even paypal cannot get a response of them.
ABSOLUTELY DO NOT USE THIS COMPANY !! THEY ARE SCAMMERS.
UPDATE...I WAITED OVER 21 DAYS FROM PAYMENT AND STILL HAD NO DELIVERY OR CORRESPONDENCE (AT THIS POINT I MADE PAYPAL AWARE OF THE SITUATION AS BEFORE THE 21 DAYS YOU CANNOT COMPLAIN WITH NO ITEM RECEIVED). AND NO THEY DO NOT HAVE A PHONE NUMBER.
4. September 2018
Bewertung ohne vorherige Einladung
Antwort von Proviv Vivariums Ltd
Customer spent £346, not £400 unfortunately his "several emails" were not received by us. Goods were due to be sent within the 10working days quoted be us for the delivery.
However customer put in a paypal complaint so we decided due to the nature and tone of the complaint we should refund item rather than send it.
Our contact details are on our website in the terms and conditions which is a legal requirement.
The other 116 customers we served this week all received their items.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
Vivarium badly damaged by XDP who marked as damaged, totally unusable - only one thin layer of cardboard packaging on very heavy MDF boards so Id be amazed if any ever arrive undamaged, 6 weeks on and provivs will not return or refund and now have stopped replying to emails and messenger messages, they have no listed address, contact details or phone number so that you cannot pursue a complaint or get your money back if you have a problem
Check out my complaint/review to XDP and their reply which proves Provivs to be lying in their below reply about there being no damage to the package and that the item was clearly identified as damaged - Provivs is hands down the worst company I have ever come across
Check their reply as well - clearly lying about me marking goods as undamaged as you can see my review of the courier company XDP that damaged the goods in my reviews!!!!
20. Juli 2018
Bewertung ohne vorherige Einladung
Antwort von Proviv Vivariums Ltd
Customer was advised to check and sign for any damage. We insure al our packages against damage.
Customer signed for the goods as received in good condition voiding our insurance.
Since goods were signed as received in good condition it can only be assumed the customer damaged the good after delivery.
We replace all damaged items that are signed for as damaged.
we send 100's of items a week and only get one box damaged every few weeks!!
Avoid like the plague
Avoid like the plague, if you want to buy a vivarium ans have it delivered broken then buy from here. Absolute shambles of a company. Sends parcels via XDP which damages items and Provivs takes no notice. I've had my viv turn up badly damaged and not even offered a replacement. Avoid at all costs
1. Juli 2018
Bewertung ohne vorherige Einladung
Antwort von Proviv Vivariums Ltd
Customer was advised to check and sign for any damage. We insure al our packages against damage.
Customer signed for the goods as received in good condition voiding our insurance.
Since goods were signed as received in good condition it can only be assumed the customer damaged the good after delivery.
We replace all damaged items that are signed for as damaged.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.