Website ordering was easy. Have been impressed with the pre delivery process where I was able to decline the initial delivery time due to another appointment and I received a call to help rearrange th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Olivia’s have a beautiful product range with many options to consider. I found exactly what I was looking for and the order process was easy and efficient. During my search I found other items that c... Mehr ansehen
I contacted your company with a query about a particular lamp. Melodie told me she would contact the supplier to pass on my query. She did as promised and responded by email to let me know the answe... Mehr ansehen
Horrendous from start to finish. They have treated myself and my partner extremely dismissively due to faulty products and lack of accountability across their website. We bought some products (lights)... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- auch in
- Gartenmöbelgeschäft
- Möbelzubehör
- Schlafzimmermöbelgeschäft
- Sofageschäft
- Wohnmöbelgeschäft
Über Olivia's
Vom Unternehmen geschrieben

Everyone can imagine it. Their best life. The home of their dreams, surrounded by (slightly envious) friends.
At Olivia’s, we make it happen. Because we’ve already curated everything you need to make your best life a reality. Want to go Scandi and strip it right back? Go ahead. Recline in regal splendour like Her Majesty? It’s your destiny. Whether you live in Windsor, or Wigan. Whether you're minimal or all about doing it to the max. Olivia’s curate, so you can create. Create your best life. Olivia's was born out of a desire to bring the best of the furniture world into one space. We search the world for the latest trends in designer and luxury interior design, working with industry experts to bring you beautiful furniture, normally only for industry insiders. Our award-winning interior designers hand pick each item, working closely with various artisans, designers and brands ensuring that each piece reaches the outstanding quality one would expect. It is our own passion for luxury furniture that drives us. Create your best life nowKontaktinformationen
5-8 Brookmead Industrial Estate, Telford Drive, Stafford, Staffordshire., ST16 3ST, STAFFORD , Vereinigtes Königreich
- +44 330 053 3120
- customersupport@olivias.com
- olivias.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Simple and straightforward
The product was easy to find and was cheaper than Amazon. Delivery is free, which is a big bonus.
company that really goes the extra…
company that really goes the extra mile. Genuinely impressive. Love Olivias, easily one of the best out there, and the team is great to deal with over messages.
Quick delivery and quality item
With Christmas a couple of weeks away, wasn't expecting a quick delivery, but item was received within three days. Was also packaged really robustly. Item itself is great, screws are invisible and metalwork is quality. Very happy.
Beautiful table, flawless service – the perfect gift
Absolutely delighted with every aspect of our experience with Olivia's. The marble table we purchased is stunning – the quality is exceptional, and it's exactly what we hoped for as a gift for my son and future daughter-in-law.
I'm particularly impressed with the delivery service through Furdeco. They were professional, punctual, and took great care with the table – genuinely the best delivery experience I've had. The table arrived in perfect condition, which gave us complete peace of mind.
From browsing to delivery, everything has been seamless. We can't wait to see their faces on Christmas Day when they unwrap it. I'd highly recommend Olivia's to anyone looking for beautiful furniture and excellent service.
Very happy with the end-to-end shopping…
Very happy with the end-to-end shopping experience, from easy site, to slick ordering process, to fast delivery and of course to great product. I love my new Martha ceramic table lamp.
great updates on email and online
great updates on email and online
Great quality bed.
Amazing quality lights
Amazing quality lights, really happy
The mirror I bought is splendid
The mirror I bought is splendid. Strong, sturdy & easy(ish) to put up. It’s stylish in the extreme & adds panache to what was a bare wall. I’ve now adorned it with pretty grasses in vases & it emits class unbound!
Really impressive service
Great selection of furniture and then once I had ordered my chair I was kept up to date with delivery times and well within the estimated delivery time given prior to checkout. I hoping to have the chair before Christmas and was pleasantly surprised at the prompt service considering I bought during Black Friday sale. Would definitely order from Olivias again.
Instantly elevated the room
Lovely accent peice which instantly elevated my living room. Great range of products with something for every taste and items recieved quickly
Excellent supplier
Excellent supplier, & table I purchased is great quality & good value for money.
Would recommend
Great product
Great product. Arrived swiftly and well packaged.
Great service. Fantastic mirror.
Great service.
We absolutely love the mirror - fantastic price and super quality. So many people have commented about it. Recommend Olivias.
Amazing Customer Service
I had issues with the delivery and Olivia’s were so proactive to help resolve the problem. A new item was ordered within the day, and their team were fantastic. I can’t wait for my replacement cabinet to arrive!
Mirror delivered smashed in the box
Ordered a mirror arrived ten days later smashed to bits in the box because there was absolutely no packaging apart from the cardboard box. Told this was “sent by the supplier” not sure what that has to do with anything an item should be packaged correctly if ordered from this company? Then I had to chase everyday for 4 days to get them to confirm I can get rid of the smashed mirror in the very large box blocking up my house because they might need it back? Absolute waste of time don’t even bother ordering from here.

Antwort von Olivia's
Horrible delivery and costumer service
I ordered two wardrobes, quite expensive order, and paid for a white gloves delivery. the delivery company called 3 weeks later giving me no option for delivery date. They indicate one date only, which was a working day and I could not be home. When I asked for an alternative date, they said it would be a month after and wanted to charge £75 for storage reasons. Olivia's was not proactive in any way to support me. Eventually I had to pay extra £75 to get it delivered on a Saturday. Feels like a scam to me.
I found this completely unacceptable, and shows no respect for costumers. People cannot stay home at the disposal of a delivery service they pay for.

Antwort von Olivia's
Dreadful Service
Dreadful delivery service order #194930. Day 1, notified of delivery but no delivery. Spoke to courier after taking day off and had to take another day, only 1 of two items arrived. Case opened with Olivia's as order says fulfilled. Olivia's closed the case despite me sending an email from their courier, who subcontracted the delivery, confirming the second item hadn't been delivered and they didn't know when it would be.
Tried to call Olivia's customer service but the line just cuts off the call after 3-4 minutes.
A simple delivery has cost me more time off work than the price of the items. To make it worse they threaten to charge you if you're not in to take delivery. Not impressed!
Update, despite filling in another customer service form 2 days ago, no reply and STILL no delivery of my part order

Antwort von Olivia's
lovely mirror
easy ordering, good selection of products. good communication with the seller and safe delivery
Great experience with Olivias
Great experience with Olivias. I have had quick delivery and good prices on the things I've have ordered. Thank you.
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