Could not be more pleased with the two guys from MJ Quinn who called yesterday on behalf of Openreach to fit my fibre optic service. Very informative chat before any work commenced, and all work was c... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Your engineer Dion came round Friday 2nd October - on time.He very quickly identified the problem ( which 5 previous engineers had not ) and the internet was back on within 90 minutes despite Dion h... Mehr ansehen
Open Reach sub contacted to this company to install full fibre for us and I was a little concerned by some of the reviews on google but overall was a good experience. Communication was good before arr... Mehr ansehen
When we changed our broadband 2 years ago the engineer left wires hanging out of the wall and other problems, we were dreading having our new router installed today. Ellis was a breath of fresh air,... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We believe in creating great connections At MJ Quinn we believe in creating great connections, with our customers, our people and our world. We trust in our team and have a workforce skilled to meet the needs of a 21st-century communications network. Each day we enhance the UK’s home and business lives through our efficient and innovative turnkey solutions. MJ Quinn are unique in our offer of fully integrated end-to-end design, plan and build solutions. As part of the Visabeira Group, we can utilise considerable expertise acquired over 30 years working across Europe and Africa allowing customer goals to be achieved and future success to be realised.
Kontaktinformationen
MJ Quinn Head Office, Oak House, Overbrook Lane, Knowsley Business Park, Liverpool, L34 9FB, L34 9FB, Knowsley, Vereinigtes Königreich
- 0151 547 8800
- enquiry@mjquinn.co.uk
- mjquinn.co.uk
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Hat 15 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Mohammed Haroon did a cracking job
Mohammed Haroon did a cracking job, well mannered, very helpful nice fella
Installed Full Fibre. Excellent Service
Open Reach sub contacted to this company to install full fibre for us and I was a little concerned by some of the reviews on google but overall was a good experience. Communication was good before arrival, the engineer listened to our concerns about the cable being too low over the drive, did an assessment and within 30 minutes had arranges for a cherry picker to be at our house and was able to connect it at a greater height than he could reach on his ladder. He was polite, respectful and professional and tidied up after himself. Everything in good working order. If you live in the Macclesfield area I wouldn’t hesitate to recommend this company’s local guy (who’s name I didn’t catch)
Recieved a message saying an engineer…
Recieved a message saying an engineer will be attending so I messaged back saying parking isnt great here and withing 10mins recieved a message back saying the engineer is unable to attend.. called them and asked whats happening and was forwarded to another department who which then said someones on the way but might not make it... my time slot was 8-1 I got the message at 08:30 saying they cant attend.. I can see why they have such bad reviews. I have complained to my provider also and made them change installers.
Full Fibre Installation - Outstanding Service from Jack
I cannot praise Jack highly enough for the excellent service he provided when installing Full Fibre broadband at my home today.
From start to finish, Jack was professional, friendly and exceptionally helpful. He took the time to explain everything clearly, making sure I understood what he was doing and answering all my many questions with patience. He was approachable, courteous and clearly took pride in his work.
It is so refreshing to receive this level of customer service. Jack is a real credit to MJ Quinn/Openreach, and his professionalism and friendly manner made the whole experience a pleasure.
Thank you Jack for doing such a fantastic job. MJ Quinn/Openreach should be very proud to have engineers like you representing the company. If every engineer delivered service to this standard, it would make a real difference to customers.
An absolutely first-class experience. Highly recommended! ⭐⭐⭐⭐⭐
Mohammed Haroon
Mohammed Haroon
Amazing service, really helpful, completed the job without issue. Really polite and helpful.
Mohammed Haroon
Mohammed Haroon
Very friendly, very chatty he helped me connect. he showed me what to do if there was any issues, kept me informed of arrival, his service was excellent
Mohammed Haroon
Mohammed Haroon provided a first-rate friendly service.. all faults resolved
Mohammed Haroon
Mohammed Haroon
We was delighted with Mohammed work. his service was excellent he reassured us. He was very helpful from being to end, I would highly recommend him
Mohammed Haroon
Mohammed Haroon
Was fantastic, he arrived on time and introduced himself and explained the procedure in setting up our Broadband.
We had no telephone line so he organised this through his colleges who arrived with a cherrypicked to complete the installation. This was not an easy task due to a large tree impeding that task .Broadband up and running now.
Mohamed was a credit to your company and you are lucky to have such a enthusiastic engineer working for you .
⭐️⭐️⭐️⭐️⭐️ (5 stars)
Mr McDonald
Mohammed Haroon
Mohammed Haroon provided us with a great service. He was friendly and informative. Explained what he will do and why.
Mohammed haroon came to fit our…
Mohammed haroon came to fit our broadband line, he was very friendly and had amazing customer service very happy with the service 😊
Bad bad bad
My Plusnet installation was given to this company with an arrival slot of 8-1pm
The engineer did not turn up within that time and then lied that he arrived at 12:35 leading to my order being cancelled and delayed because the “engineer could not gain access”
CCTV footage and doorbell footage have been submitted to Plusnet
DIDNT BOTHER TURNING UP FOR MY EE…
DIDNT BOTHER TURNING UP FOR MY EE BROADBAND INSTALL, THEN I GET A MESSAGE FROM OPENREAC SAYING , SORRY WE MISSED YOU
YOU DIDNT MISS ME YOU JUST MESSED UP THE BOOKING AND NOW THEY WANT ME TO WAIT 12 DAYS FOR ANOTHER APPOINTMENT, UTTERLY DISGUSTING TRYING TO BLAME ME FOR YOUR INCOMPETENCE
One star is too high a score
One star is too high a score. Shocking service. Bad workmanship leaving so many issues. Getting engineer back is proving hard with calls making excuse after excuse, promising to turn up at an agreed date and time and not showing up with no communication both times (only got second date as we chased him). Do not let them do any work without supervising every element and giving exact permission for what they do - make no assumptions they care for the standard of work or how they leave your home. Small example- The silicone to cover the hole for the wire going into the house is smeared a bit on the brick but totally misses the hole! Can’t believe the problems we are having with our neighbours threatening prosecution for damage to their property (they drilled and attached a bracket across both properties with no permission from us or them). When we saw what they’d done and said it’s on our neighbours property they didn’t care. Commitment to service and sensibly addressing concerns is appalling in our experience so it all makes the complaint bigger and bigger!
Mohammed Haroon
Mohammed Haroon
Mohammed service was really good
Mohammed Haroon
Mohammed Haroon
Great customer service
Good at keeping me informed about when he’s arriving
Very polite and helpful
Mohammed Haroon
Mohammed Haroon
Mohammed has been really helpful his service was excellent I would highly recommend him he is a good asset to your company.
Fantastic.
Could not be more pleased with the two guys from MJ Quinn who called yesterday on behalf of Openreach to fit my fibre optic service. Very informative chat before any work commenced, and all work was carried out in around an hour, with any dust from the drilling all cleaned up, and absolutely no damage to my property. Thanks lads - top jobs.
Mohammed Haroon
Mohammed Haroon
Mohammed was very professional, his interpersonal skills were excellent he also explained the job in hand and completed very effectively
Had Aaron Marsh round setting up our…
Had Aaron Marsh round setting up our wifi, he was an absolute gent, really appreciated his hard work and dedication to setting us up. Really feel lucky that he did this job, THANK YOU AARON!
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