Homelet's online portal is currently not available so I phoned their customer service number. So pleased I did because I found out that I had two landlord insurance policies on the same property th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I honestly cannot praise Rachel highly enough. From start to finish, she has been great. Rachel was a pleasure to deal with. Very helpful, incredibly polite, professional and approachable. S... Mehr ansehen
Rachel Harvey did a good job today, had a nice experience with her setting up my policy with good explanation from options to payment plan it was a good call to set up my policy. Thank you
Rachel Harvey was absolutely lovely! She made arranging my renters and home insurance quick, easy and stress-free. Very friendly, professional and helpful throughout. Thank you, Rachel! Highly recomme... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Kontaktinformationen
Vereinigtes Königreich
- customer.experience@homelet.co.uk
- homelet.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Rachel was friendly and efficient
Rachel was friendly and efficient.
Offered me what I needed with no fuss.
Excellent service. Thank you
Thank you, Nathan Smith
Thank you, Nathan Smith, for helping us through our letting journey! Easy and reliable, providing all necessary and important information, as well as any other options to fit our needs and budget.
I spoke to Rachel Harvey and she was…
I spoke to Rachel Harvey and she was very kind and helpful. Explained everything very well.
adam key was very helpful
Inexpensive cover for peace of mind
Inexpensive cover for peace of mind. Adam Key was very responsive and sent all the information through to review. Easy to set up over the phone and convenient that he had all our details as we were being vetted by HomeLet.
Good communication
Good communication, well experience and well explanation.
I understood everything based on how I had clear expectations from Tom
Quick and helpful!
Had a call with Shirazul today to set up insurance. It was all very quick, professional and he was very helpful. He's even organised a call with someone to talk about broadband! Great service.
Rachel Harvey was extremely courteous
Rachel Harvey was extremely courteous, knowledgeable and professional. She is a pleasure to deal with and speak to, many thanks Rachel.
Ashanti Reid provided excellent…
Ashanti Reid provided excellent customer service - she was very friendly and clear helping me through every step of the process. Thanks Ashanti!
Very efficient
Rachel Harvey was friendly, professional and very efficient.
Quick and efficient
Rachel Harvey was very helpful and got my policy renewed quickly and efficiently.
I spoke with Tom to set up some house…
I spoke with Tom to set up some house insurance, he was super helpful and efficient to get us set up with the most suited package for us. Would definitely recommend!
Polite, Helpful and Professional Service
The service was very good, which should be standard but sadly is not always the case these days. Rachel, who I spoke to, was polite, helpful and a pleasure to deal with. Thank you.
Great customer service
My insurance cover was due for renewal and Shirazul was there to help me understand my options and the covers included under each one of them. We exchanged quite a few emails and he responded kindly to all my queries. He was very professional and clear during our communication.
Connor Smith Was very efficient and…
Connor Smith Was very efficient and sorted my renewal out within a few short minutes. He was very professional.
Homelet has a good product and Rachel Harvey was very helpful on the phone.
Homelet has a good product and Rachel Harvey went through the policy and why it was better than the comparison site policies. She was polite,helpful and went to a lot of trouble for me.
The service personnel ( Ashanti Reid)
The service personnel ( Ashanti Reid), was very warm and professional.
She guided me excellently through the process and her explanation was apt.
I am happy with the customer service today and my experience was great.
I received a text message from homeLet…
I received a text message from homeLet to ring them up to discuss certain policies regarding cover for the new property I was moving into. I got through very quickly to Thomas Kempson who was very professional and incredibly helpful in relaying all the appropriate policies and information about those policies that i needed. I set up a direct debit within minutes and now I don’t need to worry about being covered from the moment I move into. Tom was incredibly polite and the whole process was as easy as it could have been.
Customer service was amazing
Customer service was amazing! His name is Enoch Biney.
Great customer service
I was serviced by Adam Key, who was very warm and friendly on the phone and who walked me through the process of setting up my home insurance clearly. I very much appreciated his help!
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