Homelet's online portal is currently not available so I phoned their customer service number. So pleased I did because I found out that I had two landlord insurance policies on the same property th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I honestly cannot praise Rachel highly enough. From start to finish, she has been great. Rachel was a pleasure to deal with. Very helpful, incredibly polite, professional and approachable. S... Mehr ansehen
Rachel Harvey did a good job today, had a nice experience with her setting up my policy with good explanation from options to payment plan it was a good call to set up my policy. Thank you
Rachel Harvey was absolutely lovely! She made arranging my renters and home insurance quick, easy and stress-free. Very friendly, professional and helpful throughout. Thank you, Rachel! Highly recomme... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Kontaktinformationen
Vereinigtes Königreich
- customer.experience@homelet.co.uk
- homelet.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service
I was serviced by Adam Key, who was very warm and friendly on the phone and who walked me through the process of setting up my home insurance clearly. I very much appreciated his help!
Rachel was a star
Thomas Kempson was super clear!
Thomas Kempson was super clear, approachable and made the whole process incredibly easy. Would highly recommend!
Great experience with Valentin Valeanu
Had a great experience with Valentin Valeanu - he made everything very clear and was super friendly and helpful. The process of renewing my policy only took a few minutes and was completely painless. Their customer service is fantastic and the policies are affordable too - would definitely recommend!
Michael Brennan was both professional…
Michael Brennan was both professional and supportive. The process was quick and easy with no hard selling.
Misleading communications
I've done tenant referencing with HomeLet twice. Both times they bombarded me with extremely misleading communications suggesting that there were extra steps for me to complete, when actually they were just trying to sell me insurance. I have very little confidence in their referencing.

Antwort von HomeLet
Ashanti Reid did a fantastic job…
Ashanti Reid did a fantastic job helping me out with my home insurance she did a great job explaining everything to me
Easy with great service
Rachel Harvey was very professional with a friendly attitude and happy to deal with my idiot questions. The whole transaction was concluded quickly and efficiently and much appreciated. Please pass on my thanks to Rachel - thank you.
Tenant Insurance Renewal
Connor Smith of the customer service was very helpful and friendly during my insurance renewal this morning. The whole process was quick and smooth. Thanks!
Shirazul was very helpful over the…
Shirazul was very helpful over the phone and guided me step-by-step through all the necessary processes. Customer service was excellent!
Very good service and communication.
Rachel Harvey was very helpful...
Rachel Harvey was very helpful and easy to work with when it was time to renew my landlord's insurance.
I was very happy with the service
I was very happy with the service. They were clear with the information and what was offered and never felt pressured into anything, but given the choice as well as if wanting to decide and choose later. Nathan Smith was kind and very friendly and took the time to explain options to me and never rushing me as well listened to what I had to say as well. I am very happy with the service he provided.
Rachel Harvey was excellent in handling…
Rachel Harvey was excellent in handling my enquiry and was knowledgeable
Great service
Spoke to Ashanti Reid about renewing our home contents insurance. Ashanti was polite, friendly, helpful and efficient.
Rachel Harvey was very efficient and…
Rachel Harvey was very efficient and pleasant dealing with my insurance renewal. Thank you
A well detailed analysis of the…
A well detailed analysis of the insurance policy. 👌 Good job 👏
Enoch was so professional and speaks so…
Enoch was so professional and speaks so clearly
Amazing service by Nathan Smith
Nathan Smith at HomeLet was really helpful throughout my interaction. He explained things clearly, didn’t rush anything, and made sure I understood my options. It was a straightforward, professional experience. I’ve also found HomeLet as a whole to be organised and easy to deal with, which made the process even smoother. Appreciated the support.
I needed the Tennant Landlord insurance…
I needed the Tennant Landlord insurance but my quote wouldn't open online, I phoned in and Connor Lindsay from Homelet who made it really easy to tweak the quote to my needs and set up the purchase for me.
Really good, efficient and friendly, great customer service. Thank you
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