Homelet's online portal is currently not available so I phoned their customer service number. So pleased I did because I found out that I had two landlord insurance policies on the same property th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I honestly cannot praise Rachel highly enough. From start to finish, she has been great. Rachel was a pleasure to deal with. Very helpful, incredibly polite, professional and approachable. S... Mehr ansehen
Rachel Harvey did a good job today, had a nice experience with her setting up my policy with good explanation from options to payment plan it was a good call to set up my policy. Thank you
Connor Smith was very patient, clear and polite. I found the reading of the conditions in the insurance agreement difficult but not his fault as my hearingc is not of the best. Being able to have a co... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Kontaktinformationen
Vereinigtes Königreich
- customer.experience@homelet.co.uk
- homelet.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Joshua Fogg
Joshua Fogg was very helpful & professional. Sorted out my query very quickly. Thank you
Exceptional team
Had to make a couple calls with the HomeLet team as faced a couple glitches and they were extremely helpful, supportive and friendly! Just closed an insurance deal and the lovely Emilia was very thorough going through all T&Cs ensuring I understood every aspect, and allowing me to asking any questions necessary. Very important to let your customer feel comfortable enough to ask/reiterate during this process. I was nervous starting the application & insurance process and after the call i feel extremly confident and reassured! Thank you Emilia
Very lovely service
Very lovely service, Rachel spoke to my husband first giving clear options for our new home insurance policy and I spoke to Rachel to set it all up, the process was seemless and less stressful.
Fantastic service from you today and…
Fantastic service from you today and really helpful I would definitely recommend you
I had a great experience working with…
I had a great experience working with Michael Brennan! They went above and beyond to help me out, showing incredible professionalism, patience, and skill. I truly appreciate the assistance and would highly recommend them to anyone in need of top-notch support. Thanks again!
Rachel Harvey
Rachel Harvey, was very helpful this afternoon on the phone with setting up our tenant liability insurance. Great professional service and easy to set up. Highly recommend.
Great service from Rachel
Great service from Rachel, called when I expected and explained everything well. Thank you Rachel!
I dealt with ashanti and she was very…
I dealt with ashanti and she was very helpful and professional happy with my service 😀
Had a phone call with Rachel Harvey…
Had a phone call with Rachel Harvey today who was friendly and explained things thoroughly and clearly and answered any questions I had.
Rachel Harvey was very helpful and…
Rachel Harvey was very helpful and helped my understand everything for my first time moving into my own flat
Patient and understanding customer service.
Ashanti Reid was patient and answered all of my questions. She was empathetic and understood where my concerns were coming from. She took the time to find out answers while we were still on the phone.
Absolute star
I spoke to Michael Brennan on the phone and he was incredibly helpful red everything out in detail helped me make a good decision and was so sweet when I wasn't sure about something.
He is really gold in this job absolute star 👌 very grateful
Great experience Thank you 😃…
I was helped today with my enquiry he was so helpful articulate patient and gracious I believ he was called Enoch Biney
Thank you so much for clarifying everything for me 🙂
Nathan was extremely polite and very…
Nathan was extremely polite and very helpful. Thank you Nathan
I had a really productive call with…
I had a really productive call with Rachel Harvey, who was very informative and helpful in explaining what my options are.
Brilliant customer service
Ashanti made the whole process so easy and was lovely to chat with! Good cover for a good price, all well explained. She is a credit to the company.
Super helpful and friendly
Super helpful and easy to set up insurance! I spoke to Michael Brennan and he was friendly and knowledgable and generally a pleasure to interact with. Would recommend!
Valentin Valeanu was very helpful…
Valentin Valeanu was very helpful talking me through the insurance options
Good customer service
This was my first rental application and I couldn't have asked for a better experience. The communication was great, with regular e-mail updates. I spoke with David Celebicanin on the phone today who was exceptional, explaining everything so clearly, great customer service!
Thank you for all your help today David.
It was easy and seamless experience to…
It was easy and seamless experience to set up the liability and contents insurance. Ashanti Reid from customer service was extremely helpful and friendly throughout the whole process.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








