Homelet's online portal is currently not available so I phoned their customer service number. So pleased I did because I found out that I had two landlord insurance policies on the same property th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I honestly cannot praise Rachel highly enough. From start to finish, she has been great. Rachel was a pleasure to deal with. Very helpful, incredibly polite, professional and approachable. S... Mehr ansehen
Rachel Harvey did a good job today, had a nice experience with her setting up my policy with good explanation from options to payment plan it was a good call to set up my policy. Thank you
Connor Smith was very patient, clear and polite. I found the reading of the conditions in the insurance agreement difficult but not his fault as my hearingc is not of the best. Being able to have a co... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Kontaktinformationen
Vereinigtes Königreich
- customer.experience@homelet.co.uk
- homelet.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Fantastic service!
I contacted Homelet today with regard to moving house and also to arrange some temporary cover and I spoke with a lovely man called Enoch Biney. What a polite and helpful chap he was!! Very efficient and explained everything clearly and precisely… well done Enoch, it was a pleasure to talk to you! Thank you ☺️
Rachel was fantastic on the phone and…
Rachel was fantastic on the phone and very clear - thank you SO much!
Rachel Harvey was absolutely lovely and…
Rachel Harvey was absolutely lovely and incredibly helpful in assisting me with my insurance through HomeLet. She clearly explained all the different options available to me, outlining what each one included so I could understand my choices and make an informed decision. She was very kind, patient and approachable throughout the whole process, making everything feel straightforward and stress-free. I really appreciated her support and the time she took to ensure I understood everything. Thank you, Rachel, for such a positive experience!
Rachel Harvey is so articulate
Rachel Harvey is so articulate , nice and good with words , she’s makes it easy for me to understand everything , Good job Rachel
Very friendly customer service…
Very friendly customer service assistant, Ashanti Reid, helped me with setting up my news policy and explained all options and payment options. Ashanti was very empathic and understanding and explained everything well. She went above and beyond tom make sure I got the right insurance cover for me and the property. Thank you a lot!
Great service from Enoch Biney
Great service from Enoch Biney. It makes such a difference when the advisor on the other end of the phone is friendly, upbeat and just all round pleasant to deal with. Very happy with the service.
Ashanti Reid was both cordial and…
Ashanti Reid was both cordial and professional. The clarity in her accent was a great relief to me.
Courtney Thomson - very helpful and polite.
I spoke to Courtney Thomson to inform her of a new Tenant start date in my rental property. She was extremely helpful and fully answered my questions. She was very patient and courteous as I repeated things back to her to make sure I correctly understood them.
Good customer service
Very helpful and friendly advisor named Enoch Biney, sorted out the policy being changed to my account
Enoch Biney pleasant
Enoch Biney pleasant, helpful and knowledgeable. Thank you
Very satisfied with the services…
Very satisfied with the services provided by Valentin Valeanu. He helped me with every single question or concern I had."
I would like to say how helpful and…
I would like to say how helpful and supportive the team at homelet have been throughout the process. They have made everything so much easier and less stressful, and I really appreciate the support I have received.
I would especially like to mention Ashanti Reid, who was absolutely lovely to speak to. She was bubbly, friendly, very polite and professional, and did an excellent job of keeping me well informed throughout the call. She explained everything clearly and made sure I understood what was happening, which made the whole process feel much easier.
Thank you for the excellent service and support. Ashanti is a real credit to the team, and her positive attitude made a genuine difference to my experience!
Great service
Ashanti was friendly, professional and very helpful in providing the relevant information and ensuring I had what I need for my renewal
Rachel is very helpful and attentive to…
Rachel is very helpful and attentive to explain all the details quickly to renew my policy. I am happy with Homelet.
Rachael Harvey
Rachael Harvey was very friendly, polite and extremely helpful and called me back at my convenience in order for the policy to be correct, approved and paid.
Great service
Great service, very smooth. Adam Key was excellent.
Rachel Harvey was very knowledgeable
Rachel Harvey was very knowledgeable. Everything was explained clearly and was able to understand everything about my policy.
Policy clearly explained & no sales pressure
The customer service agent I spoke with, Thomas Kempson, was very helpful and knowledgeable explaining all options.
There was no pressure to sign up immediately & I was left to consider their policy against other quotes to make my decision.
A massive thankyou to Valentin Valeanu…
A massive thankyou to Valentin Valeanu he explained everything so I understood and made the whole process very easy, the price is amazing for what you get covered for
Brilliant nice jolly man a credit to…
Brilliant nice jolly man a credit to the company thsnk you loadsx
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