My order arrived earlier than expected. The meats are high quality. I am a single person living alone and I was delighted to get a ham that small enough to last several days. I hate throwing out food... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have had absolutely no problem with Good Chop!! Their meats come rock hard frozen so there is no fear off contamination. Packaging is completely recyclable. I am fond of ribeye steaks so will be ord... Mehr ansehen
Unternehmen hat geantwortet
We have really liked being a Big Chop customer. The meats have been really good. The Rib Eye steaks are so tasty! They company responds quickly to answer a questions or if you have a problem. I eve... Mehr ansehen
Unternehmen hat geantwortet
I accepted two boxes and then unsubscribed. The first box seemed okay ( aside from the cod which was not good tasting) but this second one was awful. I tried cooking the ribeye steak and couldn’t sto... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.
Kontaktinformationen
Vereinigte Staaten
- goodchop.com
4.3
Hervorragend
6484 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Dishonest business practices about…
Dishonest business practices about promotions, wrong orders, and terrible communication. If the product was great I could forgive some of that but many of the cuts have been unusable.
10. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi Pat,
Thank you for sharing your feedback. We take all reports regarding order accuracy, product quality, and promotional policies very seriously.
We attempted to reach out to you directly to gather additional account details so we could investigate your specific orders, but we have not received a response. For general clarity:
Promotions: Our promotional codes operate under strict system guidelines and cannot be stacked, combined, or retroactively modified once an account is created.
Product Quality: We stand fully behind the quality of our meats and seafood. Whenever a customer notifies us that cuts arrived damaged, unsealed, or otherwise below standard, our policy is to immediately issue account credits or replacements to make it right.
Since we were unable to retrieve your account information, we could not review your order history or process credits for your unusable cuts. We appreciate your feedback as we continue working to refine our fulfillment and service.
Sincerely,
Good Chop
Antwort von Good Chop
Hi Gail,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the great tasting meat. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Ok meat not the best.
Pork chop meat was a little tough sausages are good. Shrimp were good. Have not cooked the pork roast yet.
22. September 2026
Antwort von Good Chop
Hi Roxanne,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the toughness of the pork chops, despite the sausages and shrimp turning out well, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!
Warm regards,
The Good Chop Team
I haven’t got my shipment yet this…
I haven’t got my shipment yet this month but last time I got wasn’t great delivery. By the time it was delivered the dry ice was completely gone. Some of the meat had started to defrost
20. Juli 2026
Antwort von Good Chop
Hi Dotty,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with orders arriving partially thawed due to melted dry ice, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!
Warm regards,
The Good Chop Team
I kept getting delays of when my order…
I kept getting delays of when my order would be delivered. The times spanned from 1:00 pm or so and the box was delivered at approximately 9:00 pm. By that time the ice packs had melted and thank goodness the meat and seafood did not defrost much. They also put the box at front door and my instructions asked to place box on side gate by garage.
20. Juli 2026
Antwort von Good Chop
Hi Robin,
Thank you for taking the time to share your feedback with us and the community. We are glad to hear that your meat and seafood remained safely frozen, but we are truly sorry for the frustrating delivery delays and that our driver missed your placement instructions by leaving the box at the front door rather than the side gate. We deeply regret the inconvenience this caused, and your feedback is invaluable in helping our team improve both our delivery timing and service care moving forward.
Warm regards,
The Good Chop Team
Easy ordering and quality meat
Easy ordering and quality meat. The food was well packed and shipped. I will definitely be ordering again.
27. Juli 2026
Antwort von Good Chop
Hi Sarah,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the easy ordering, high-quality meat, and well-packed, timely shipping. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Antwort von Good Chop
Hi Customer,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The GoodChop Team
Antwort von Good Chop
Hi Kimberly,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
DONT DEAL WITH THIS COMPANY
I wouldnt even give them one star but I couldn’t continue so that’s why I gave them one . I started their so called blackstone grille program in June , got my first delivery June 8th for the amount of 128.99 in that month they tried to charge me twice and I checked my bank statement and called them , they took one charge off, my next shipment came July 6th for 148.99 then 4 days later I see a credit on my acct for 9.99 didn’t then know what that was for . Then August shipment arrived after 8:45 pm outside the delivery window , and was completely thawed , contacted them immediately and was told that I won’t be charged for that and to throw it away. Sept 5th was charged 158.99 and then on sept 10th I got a credit for 9.99 again,
So I waiting for them to send me the code numbers to collect my blackstone grill after 12 days they send an email stating I don’t qualify for grill , so I called talked very rude people there and they say I didn’t qualify that only have 2 purchase and I said my bank statement says 3 , got absolutely nowhere with this company so I filed an complaint with BBB which I find out many others have too ,The get back with me and send me a print out telling me my July order didn’t qualify cuz I got a credit , I said I got a credit for 9.99 not what I paid for the meat148.99 so I believe that’s what they do they randomly sent you a credit then they say oh we credit your acct , and they want you to buy another box , this company is terrible , from their product to their customer service and their trustworthy , STAY AWAY FROM THIS COMPANY-GOOD CHOP
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi Gary,
We appreciate your review and welcome the opportunity to clarify the details of your account history and promotional status.
To qualify for the Blackstone campaign, an account must successfully pay for 3 boxes without receiving full credits or refunds. Across your 4 delivered shipments, the following occurred:
Your July box was issued a full $148.99 credit due to your thawed delivery report, which was then applied to pay for your August shipment.
Your September box was issued an exceptional, one-time full refund past our normal deadline window as a courtesy.
Since two of your four boxes were completely refunded or covered by issued credits, you ultimately paid out-of-pocket for only 2 boxes. Under our promotional terms, refunded or credited shipments do not meet the criteria for a paid qualifying box. We regret the misunderstanding and frustration this caused during your calls with our team.
Sincerely,
Good Chop
Do not order from Good Chop
Hi all! Im writing this review to everyone looking into good chop. I started a subscription based on the 'free' blackstone griddle. After 3 months of paying extremely high prices for the food and service, I had not recieved anything from them. I did not want to continue service. I just wanted what was owed. They charged me again for this month and conveniently, the blackstone griddle is on back order. I was charged approximately $159 for $40 worth of food. Their customer service is atrocious.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi Adam,
Thank you for sharing your feedback. We want to clarify what happened with your account and promotion:
Blackstone Voucher: Our records confirm that your redemption voucher was issued to you following your 3rd qualifying box. Once you validate that voucher on Blackstone’s platform, Blackstone assumes full control over inventory, processing, and shipping. Any backorders on the physical griddle are managed directly through Blackstone's distribution network.
Subscription & Cutoff Window: Good Chop is a flexible subscription service with a cutoff deadline for any account changes or cancellations. Because your account was not canceled prior to the cutoff deadline for your next scheduled order, that box was automatically processed and shipped before you contacted Customer Care to cancel your account.
We appreciate your past business and take your feedback seriously as we work to improve our communication around promotional fulfillment and billing schedules.
Sincerely,
Good Chop
I signed up for a promo which would…
I signed up for a promo which would give me a Blackstone Griddle after 3 shipments. After my 3rd shipment I inquired when I would receive the Blackstone, I was then informed that I was set up under a different promo code so I wouldn't get the Blackstone. I entered a complaint, they "researched" it which took over a month, and their final conclusion was that they would not honor the Blackstone promo. Needless to say, I cancelled immediately. Beware of Good Chop.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi Pam,
We appreciate your review and apologize for the poor experience you had surrounding your promotion.
To share what happens on our backend: promotional codes cannot be combined or retroactively swapped. When the Blackstone promotion is successfully applied, it creates a visual countdown tracker on your account dashboard showing your progress toward the 3rd box. If a different code was applied at registration instead, such as a free protein offer, that specific promotion would have been listed on your checkout page instead of the griddle offer.
However, taking over a month to investigate and clarify this was a clear miss on our end. We completely understand why this led to your cancellation and are using your feedback to fix our support review timelines.
Sincerely,
Good Chop
Great cuts of meat reasonable prices, All U.S. grown
Love the different cuts of meat you can select. The ordering process is easy and concise. The transparency of what is grass fed is a nice touch. Everything I have tried from our first box was noticable better than grocery store cuts. Going to try the ribeye cuts this weekend. We are now customers! Keep it up.
13. September 2026
Antwort von Good Chop
Hi Steve,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
will eat well
Haven't tried all my order yet. But the rib eye & bravette was excellent & juicy will order again.
13. September 2026
Antwort von Good Chop
Hi Karen,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
Products are excellent
Products are excellent, keep it up and do not compromise quality to MBA bottom liners.
13. September 2026
Antwort von Good Chop
Hi Ron,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
Rancid Meat, Unfulfilled Promos, and Non-Existent Support—Save Your Money
Today, I placed what will be my 4th and final order with Good Chop. From day one, this subscription has been a disaster. Consider this a cautionary tale—especially if you are thinking about signing up under one of their "free gift" promotional offers.
1. Severe Food Safety Issues (Rancid Meat)
Out of the 3 boxes delivered so far, 2 arrived with thawed, spoiled beef. Specifically, out of 8 total steaks ordered, only 2 arrived properly frozen and safe to eat. The rest thawed in transit and were completely rancid upon opening. A single mistake is forgivable; a repeated failure to properly insulate or pack sufficient dry ice during warmer months is unacceptable. When I raised this safety hazard to customer support, they showed zero interest in fixing their packaging standards.
2. Bait-and-Switch Promotional Tactics
When I signed up, Good Chop promised a mini Blackstone griddle after 3 paid deliveries. However, because they had to comp my second box due to the rotten meat they sent, they refused to count that box toward my promotion.
To make matters worse, on the morning I was supposed to be billed for my 4th box—which would have finally triggered the promo gift—my shipment was abruptly canceled due to a alleged "failed payment." I use Apple Pay, my payment details have not changed, and my bank confirmed that Good Chop never even attempted a charge. Support claimed they tried to reach out before canceling, which is entirely false.
3. Abysmal Customer Service
When I manually updated my payment method and asked support to process the order—which had now been delayed by 10 days—the representative refused to confirm if the delivery was rescheduled and simply stopped responding. The entire process feels like a deliberate runaround designed to avoid honoring their promotional commitments.
Final Verdict:
Between receiving unsafe food and experiencing zero accountability from their support team, I am thoroughly unimpressed. Good Chop fails on basic product delivery, safety, and customer care. Look elsewhere for your meat delivery service.
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi KK,
Thank you for sharing such detailed feedback. We take all reports regarding food safety, billing, and promotional integrity very seriously, and we are sorry for the severe frustration you experienced.
We want to address each of your concerns with transparency:
Food Safety & Packaging: Our boxes are packed with insulated liners and dry ice designed to keep meats cold. While dry ice naturally evaporates during transit (meaning empty ice bags upon arrival can be normal) all items must arrive cold and at or below 40°F. Arriving with thawed or spoiled product twice is completely unacceptable, and we are escalating to our supply chain team.
Promotional Eligibility: Per our promotional terms, each qualifying box must be fully paid for. When an entire box is compensated, even due to a packaging error on our end, that specific order cannot count toward the 3-box requirement. However, purchasing an additional qualifying box replaces the compensated order and allows you to complete the promo requirement before the deadline.
Payment & Processing: When an automated payment attempt fails or encounters a token error through third-party checkout methods like Apple Pay, our system places the scheduled order on hold to prevent unauthorized billing.
A Customer Care Manager will be reaching out to you directly to review your payment attempts, verify your qualification status, and ensure your account details are handled properly.
Sincerely,
Good Chop
All the meat once opened is fresh
All the meat once opened is fresh, moist and juicy. After grilling or cooking all meats are easy to chew and delicious!
14. September 2026
Antwort von Good Chop
Hi Elaine,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
Superior Quality
The quality of the products was as good as it gets. We normally buy all of meat/poultry/seafood from a large membership required store. No longer, Good Chops quality is a very pleasant surprise. Great selection and priced.
14. September 2026
Antwort von Good Chop
Hi Roger,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
Product quality seems good
Product quality seems very good. Vacuum seals on some things are failed upon receipt. The halibut and shrimp and the latest order of chicken breast has no seal. Freezer burned and garbage. No credit or pay back for the product we had to throw away. Good luck good chop.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi Tim,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Good Chop
Warm regards,
The Good Chop Team
More lies from Good Chop
More lies from Good Chop. I got no calls from them, no voicemails left. When I call their "no Customer Service", I just get the run around and a response that they will call me. They could easily resolve this at the Customer Service level, but just are delaying, hoping I'll go away. that's not happening. I'll continue to post reviews and file official complaints with government organizations and consumer affairs organizations. Here's their latest pack of lies:
"Reply from Good Chop
3 days ago
Hi Gus,
We take your review very seriously and want to assure you that our team is actively trying to connect with you to settle this $278.99 charge.
For transparency: a Customer Care Manager placed phone calls to the number listed on your account on both September 30th (two attempts) and October 1st (two attempts and left a voicemail), along with sending a follow-up email to your primary address on file. Since we have not received a response, our team is placing another call to you today.
We are relying on the contact details in your account file. If that information is no longer up to date, please call us at 1-929-203-4850 so a manager can locate record and process your refund immediately.
Sincerely,
Good Chop"
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi Gus,
Thank you for replying to our email after our repeated phone calls and messaging attempts. We can confirm that your $278.99 refund has been processed and will appear in your account within a few business days.
Sincerely,
Good Chop
On time frozen
On time frozen. Pork chops juicy and tender. Steaks tasty and tender
13. September 2026
Antwort von Good Chop
Hi Lorraine,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the prompt, on-time frozen delivery alongside our juicy pork chops and tender, flavorful steaks. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.