I accepted two boxes and then unsubscribed. The first box seemed okay ( aside from the cod which was not good tasting) but this second one was awful. I tried cooking the ribeye steak and couldn’t sto... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
My order arrived earlier than expected. The meats are high quality. I am a single person living alone and I was delighted to get a ham that small enough to last several days. I hate throwing out food... Mehr ansehen
Unternehmen hat geantwortet
I have had absolutely no problem with Good Chop!! Their meats come rock hard frozen so there is no fear off contamination. Packaging is completely recyclable. I am fond of ribeye steaks so will be ord... Mehr ansehen
Unternehmen hat geantwortet
We have really liked being a Big Chop customer. The meats have been really good. The Rib Eye steaks are so tasty! They company responds quickly to answer a questions or if you have a problem. I eve... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.
Kontaktinformationen
Vereinigte Staaten
- goodchop.com
4.3
Hervorragend
6483 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The grass feed hamburger meat and the…
The grass feed hamburger meat and the mild Italian sausage is what we have eaten so far and they both taste good. Family likes it. 👍🏻
13. September 2026
Antwort von Good Chop
Hi Deborah,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
I have had absolutely no problem with…
I have had absolutely no problem with Good Chop!! Their meats come rock hard frozen so there is no fear off contamination. Packaging is completely recyclable. I am fond of ribeye steaks so will be ordering more next month. They are amazing!!
21. September 2026
Antwort von Good Chop
Hi Sarah,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
Absolutely delicious great quality came…
Absolutely delicious great quality came frozen sweet
20. September 2026
Antwort von Good Chop
Hi Summer44,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
The picanha steaks were good. We're older so we got two meals from two steaks.
The picanha steaks were good. We
20. September 2026
Antwort von Good Chop
Hi Patrick,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The GoodChop Team
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. THEY HAVE A DECEPTIVE PROMOTION; YOU WILL NEVER HAVE A GOOD EXPERIENCE. THE PORTIONS ARE HORRIBLE, AND THEY SEND SPOILED MEAT AND FISH. YOUR ORDER WILL SIT ON A TRUCK; THEY'LL OFFER YOU A CREDIT, WHICH WILL DISQUALIFY YOU FOR THE PROMOTION!!!! Customer service with terrible training. They will tell you one thing, and then someone else will tell you that wasn't company policy. False Statements, Liars, deceptive promotions, and poor-quality product portions. Spoiled food.
As I stated to several customer service representatives I spoke with someone in your resolutions department who specifically told me due to the confusion he would escalate the issue and personally expedite the promotion since it was clearly an issue with delayed delivery and based on my calls to customer service when I tracked the order which was on a truck for over 24 hours I would not be penalized for that because payment was made. This was a matter of me being told initially by the representative I spoke with after receiving the box that it would not affect my promotional gift and I was still entitled to the grill. In fact I Iwas told on several occasions that the email claim code was in fact being emailed to me. The right thing to do is reveiw the recorded conversations and honor what I was being told. Outside of that is the reason I believe your practices are deceptive and misleading. You should honor what your team promises regardless if the fact it was misinformation. That is an internal issue which should be dealt with your employees and should not fall on the consumer. By the way, for the record there is record of other complaints similar in nature, so I am not the only been incident that occured. Do the right thing as a company and honor the promises made by Your Employees.
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi Cynthia,
Thank you for sharing your feedback. We take all claims regarding food quality, delivery delays, and promotional transparency very seriously, and we want to set the record straight regarding your account status.
Refund & Promotional Qualification: When your box experienced a carrier delay, our Customer Care team issued a full refund for that order. Per our official promotional guidelines, a box that receives a full refund or credit cannot count as one of the 3 paid qualifying boxes. However, receiving a refund/credit does not disqualify you from the promotion entirely, it simply means an additional qualifying box must be purchased to replace it and reach the 3-box requirement. Since you paid for 2 boxes and received a full refund on the 3rd, our team communicated that purchasing one more qualifying box would fulfill your requirement for the promotion.
Quality & Portions: All Good Chop meats and seafood are shipped in insulated packaging with dry ice to ensure products arrive cold and safe to eat. Whenever a carrier delay occurs and food safety is compromised, issuing a refund, credit, or replacement is our policy.
We apologize for any frustration or confusion during your interactions with our support team, and we appreciate the opportunity to clarify your account details.
Sincerely,
Good Chop
Everything was great
20. September 2026
Antwort von Good Chop
Hi Silvia,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
This is the third time I am.Letting you…
This is the third time I am.Letting you know that the shipment of shrimp west frostburn.I'm not even sure if I will eat it
21. Juli 2026
Antwort von Good Chop
Hi Gail,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are deeply sorry to learn that this is the third time you have received freezer-burned shrimp and that you are understandably hesitant to eat it due to safety and quality concerns, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our quality control and fulfillment teams so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!
Warm regards,
The Good Chop Team
The quality of the product and the easy…
The quality of the product and the easy ordering, and shipping was spot on.
21. Juli 2026
Antwort von Good Chop
Hi Michael,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
Still Waiting for Blackstone Grill
Ok A whole Month has Past snice my last PHONE CALL about the free Blackstone grill. I've been told 3 times now give it 14 days. Last 2 calls, I was told I had meet all the requirements for the promotion that my request was being expedited. So still trying to figure out was this false advertising on just no one knowing what the hell they are doing. Eaither way let me know if I'm getting the grill or not. On Aug 14 a email was sent to me Get ready for my Blackstone grill pick my protein.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi Deb,
We appreciate your review and apologize for the frustration and mixed communication regarding your Blackstone griddle promotion.
Our team attempted to request additional details from you to locate your profile and investigate your phone call records, but we did not receive a reply. Without those account details, we are unable to access your order history or verify if the 14-day voucher processing period has concluded for your account.
To clarify the promo guidelines: once 3 paid qualifying orders are completed, Good Chop issues a redemption code via email to claim the griddle directly on Blackstone’s website. Since we could not access your file, we are unable to confirm your current voucher status here, but we are sharing your comments with our support team.
Sincerely,
Good Chop
All items arrived frozen
All items arrived frozen. Meat was outstanding. Ease of changing orders. Notification on delivery.
2. August 2026
Antwort von Good Chop
Hi Greg,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
Antwort von Good Chop
Hi Brian,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
This was my first order from Good Chop
This was my first order from Good Chop. I decided to place an order with Good Chop after I heard about them and looked into their products and where they get them. They appeared to have good, clean, American sourcing. I was greatly disappointed in finding the words "bioengineered ingredients " on their macaroni & cheese. No where on their site in the description does it mention that it contains "bioengineered ingredients". Don't like them, don't want them, will not buy them to feed myself, let alone my grandkids. The couple things we have tried, so far, we liked real well. Only other comment I would make is the dry ice was all melted when I received my order, which made me a little uneasy. Yes, I will order from them again and would refer them to a friend as long as they do not contain "bioengineered ingredients" and have good sourcing for their products.
20. September 2026
Antwort von Good Chop
Hi Jeannie,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
Warm regards,
The Factor Team
Excellent cuts of meat
Excellent cuts of meat, poultry, and fish were packaged with dry ice and shipped, arriving fully frozen.
20. September 2026
Antwort von Good Chop
Hi Jane,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the excellent cuts of meat, poultry, and fish, as well as the packaging with dry ice that ensured everything arrived fully frozen. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Amazing quality and the delivery was…
Amazing quality and the delivery was awesome! We had a situation with the date of arrival and they worked with us to change dates. Thank you for all you did Good Chop!
20. September 2026
Antwort von Good Chop
Hi Douglas,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the amazing quality, awesome delivery service, and helpful support with updating your delivery date. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Antwort von Good Chop
Hi Edward,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the good quality products and items arriving perfectly frozen. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
One box showed up thawed out
One box showed up thawed out. It was replaced and the rest of my orders were frozen. They drag their feet if you’re trying to get the free griddle. I still have not received the email with the info. Customer service said it can take up to 14 days? It’s a damn email. Just send it.
19. Juli 2026
Antwort von Good Chop
Hi David,
Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that your thawed box was quickly replaced and the rest of your orders arrived solid frozen, though we understand the frustration around the delay in receiving the confirmation email for the promotional free griddle. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
I have enjoyed the ground beef and the…
I have enjoyed the ground beef and the chicken but two packages of the ground turkey had a funny smell and after cooking both packages on two different nights and tasting a small amount, I was not comfortable eating it so it was discarded. I thawed both of them properly.
10. Oktober 2026
Antwort von Good Chop
Hi Gay,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the ground turkey having an off odor and taste, despite being properly thawed, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!
Warm regards,
The Good Chop Team
Delivery is below quality
Delivery is below quality. I have had to toss meat out- which Good Chop has replaced. I know some things are beyond our control. However, a second box had some thawing but because it was fully thawed I decided to keep it.
Upon thawing later to cook it smelled funny. It was a filet minion I cooked it. It was bad- it tasted bad- I couldn’t eat it and had to throw it out. That’s twice now. I cannot recommend to others
2. August 2026
Antwort von Good Chop
Hi Ruth,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving items that thawed during transit and did not arrive in proper condition, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!
Warm regards,
The Good Chop Team
Everything was delivered promptly and…
Everything was delivered promptly and still frozen. The quality is great and the convenience can’t be beat.
19. Juli 2026
Antwort von Good Chop
Hi Randall,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the prompt delivery, items staying perfectly frozen, top quality, and unmatched convenience. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Dishonest business practices about…
Dishonest business practices about promotions, wrong orders, and terrible communication. If the product was great I could forgive some of that but many of the cuts have been unusable.
10. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi Pat,
Thank you for sharing your feedback. We take all reports regarding order accuracy, product quality, and promotional policies very seriously.
We attempted to reach out to you directly to gather additional account details so we could investigate your specific orders, but we have not received a response. For general clarity:
Promotions: Our promotional codes operate under strict system guidelines and cannot be stacked, combined, or retroactively modified once an account is created.
Product Quality: We stand fully behind the quality of our meats and seafood. Whenever a customer notifies us that cuts arrived damaged, unsealed, or otherwise below standard, our policy is to immediately issue account credits or replacements to make it right.
Since we were unable to retrieve your account information, we could not review your order history or process credits for your unusable cuts. We appreciate your feedback as we continue working to refine our fulfillment and service.
Sincerely,
Good Chop
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