Quality meat is an excellent. As is the chicken and other products. I haven’t had anything we haven’t liked. Delivery of service is exceptional . The only negative I have is that it’s very pricey.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My order arrived earlier than expected. The meats are high quality. I am a single person living alone and I was delighted to get a ham that small enough to last several days. I hate throwing out food... Mehr ansehen
Unternehmen hat geantwortet
I have had absolutely no problem with Good Chop!! Their meats come rock hard frozen so there is no fear off contamination. Packaging is completely recyclable. I am fond of ribeye steaks so will be ord... Mehr ansehen
Unternehmen hat geantwortet
We have really liked being a Big Chop customer. The meats have been really good. The Rib Eye steaks are so tasty! They company responds quickly to answer a questions or if you have a problem. I eve... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.
Kontaktinformationen
Vereinigte Staaten
- goodchop.com
4.3
Hervorragend
6485 Bewertungen
Bittet Kunden um Bewertungen
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On time frozen
On time frozen. Pork chops juicy and tender. Steaks tasty and tender
13. September 2026
Antwort von Good Chop
Hi Lorraine,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the prompt, on-time frozen delivery alongside our juicy pork chops and tender, flavorful steaks. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
i love that I dont have to go out and…
i love that I dont have to go out and shop. the cuts of meat are great.
13. September 2026
Antwort von Good Chop
Hi Lynn,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the convenience of skipping the grocery store along with our great cuts of meat. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
We have ordered from you all before…
We have ordered from you all before everything is delicious!!! I love the way they come packaged. Best steaks, pork chops and chicken breast ever!!!!!
13. September 2026
Antwort von Good Chop
Hi Mary,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the delicious steaks, pork chops, chicken, and top-tier packaging on your orders with us. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Antwort von Good Chop
Hi Timothy,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the overall service and experience so far. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Very good quality product
Very good quality product. My son had ordered a box with ribeyes, strips & wings, ground beef patties, chicken breast. This how I found out about your product.
13. September 2026
Antwort von Good Chop
Hi MRB,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the high-quality meats and variety in your box after discovering us through your son. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Do not recommend
Do not recommend. Multiple cuts of meat arrived with cuts in the package or not sealed. Bad customer service.
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi Isabelle,
We appreciate your review and sincerely apologize for the issues you experienced with your packaging.
You should never have to deal with unsealed packages. Compensation has already been issued for the damaged products you reported to Customer Care, and our supply chain department has followed up directly with the supplier to address these packaging errors.
Sincerely,
Good Chop
The meats are good but very overpriced
The meats are good but very overpriced. I only subscribed to get the free Blackstone grill which I have been waiting for now for over a month. They told me to contact Blackstone. Why? They didn’t promise me a free grill. Oh yeah you gotta jump through flaming hoops to cancel too. Fly by night operation
4. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi Ric Rey,
Thank you for sharing your feedback. We’re glad to hear you enjoyed the quality of our cuts, but we are sorry to hear about the frustration regarding your Blackstone griddle and cancellation experience.
We want to clarify how our promotional partnership works: once you complete your qualifying orders, Good Chop issues the promotional voucher to redeem on Blackstone’s platform. Once you validate your offer with Blackstone, they handle the entire fulfillment, inventory, and tracking process. If there is a shipping delay or tracking question regarding the physical griddle, Blackstone's Customer Service team must assist directly, as Good Chop plays no role in the storage, processing, or delivery of the physical unit.
Regarding cancellation, we aim to keep the process transparent, subscriptions can be paused or canceled anytime in your online account settings before your weekly cutoff time. We appreciate your business and take your comments to heart as we work to improve our customer communication.
Sincerely,
Good Chop
I had Order based on promotion how when…
I had Order based on promotion how when I fulfilled the obligation they said that I was not eligible for the promotion. Some there product that did came in wasn’t very good such when you defrosted the product the vacuum seal was gone. I defrosted in the refrigerated. Also the ribeyes weren’t up to quality I’m used too! I was really disappointed the advertising they use to promote the sale of there product. Say what you mean and mean what you say!
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi James,
Thank you for sharing your candid feedback. We want to be transparent about how our promotions and packaging work:
Promotions: Promotional offers cannot be stacked, swapped, or retroactively applied post-registration. When an account is enrolled in the Blackstone campaign, a live box countdown tracker is visible directly on the customer dashboard. If a different promotion was selected at registration instead, that specific discount is detailed on the checkout summary page and applied to the account.
Vacuum Seals & Meat Quality: Our cuts are double-vacuum sealed at peak freshness, but handling in transit can occasionally cause micro-punctures, leading the seal to release as the meat thaws in the fridge. Any package with a broken seal or cuts that fall short of high quality standards are backed by our customer guarantee.
We appreciate your past business and take your comments seriously as we work to ensure total clarity around our promotional offers and product packaging.
Sincerely,
Good Chop
I'm very happy with the products as…
I'm very happy with the products as well as the delivery! The meat I have eaten is very good quality! Packaged well and what more can you ask for?!
13. Juli 2026
Antwort von Good Chop
Hi Melva,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the high-quality meat, great packaging, and smooth delivery service. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Overall Satisfied
Received everything still frozen, good quality meat, some prices a little high for just one cut, over all satisfied
12. Juli 2026
Antwort von Good Chop
Hi Patty,
Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that your order arrived perfectly frozen, that you enjoyed the great quality of the meat, and that you were overall satisfied, though we take note of your feedback regarding the pricing on certain single cuts. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
very handy to have great choices in my freezer that are affordable.
I like the product, diverse as it is....mostly happy with steaks, but orders do not always contained what I wanted....ribs lacking in this order, even tho I ordered.
Happy with other things like seafood, ec.
20. September 2026
Antwort von Good Chop
Hi Verne,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the diverse product selection, high-quality steaks, and seafood, though we apologize for the missing ribs in your recent shipment. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Definitely looking like a long term business relationship
So far out of two shipments we’ve only had one prime rib steak we felt wasn’t tasty, but this may be due to user cooking error. We are extremely satisfied with the service, ease of ordering and willingness to be as flexible as possible.
23. August 2026
Antwort von Good Chop
Hi John,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the flexible service, easy ordering process, and overall meal quality across your first shipments. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
This is the second time we received our…
This is the second time we received our meat and the food on the bottom was already defrosted and had to be thrown away there was no dry ice left at the top
5. Juli 2026
Antwort von Good Chop
Hi Michael,
We are sorry for the experience you’ve had with your recent shipments.
Regarding our dry ice packaging: dry ice naturally evaporates during transit, so it is normal for the dry ice bag at the top of the box to arrive empty or with no visible ice remaining. Our packaging relies on insulated liners to keep products cold for up to 48 hours. That said, all items must arrive cold to the touch and under 40°F, if food arrives thawed or warm on the bottom, it is unsafe and requires immediate replacement or credit.
A Customer Care Manager will be contacting you today to issue compensation for the damaged product.
Sincerely,
Good Chop
Antwort von Good Chop
Hi Laurie,
Thank you for taking the time to leave us your feedback. We’re truly sorry to hear that the quality and taste of the beef fell short of your expectations and tasted off. We pride ourselves on delivering fresh, high-quality ingredients, so we take feedback like this very seriously. We would love the opportunity to make this right—please reach out to our support team so we can assist you directly!
Warm regards,
The Good Chop Team
I was very happy with my orders
I was very happy with my orders, the quality was very good and the flavor was great, can’t wait for the next one.
8. September 2026
Antwort von Good Chop
Hi Daniel,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the I was very happy with my orders, the quality was very good and the flavor was great, can’t wait for the next one. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
It's so convenient receiving quality…
It's so convenient receiving quality products delivered to your door. We like to order a variety of products. However, the frozen cod was tough and disappointing on our last order.
13. Januar 2026
Antwort von Good Chop
Hi Rodney,
Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you enjoy the convenience of door-to-door delivery and our product variety, though we're sorry to hear the frozen cod fell short on quality and texture this time. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop !
Warm regards,
The Good Chop Team
I like most of what I purchased.
I haven't tried everything I purchased. So far the steaks, burgers and pork chops were delicious. The marinade chicken was too salty for my tastes and I won't order it again.
8. September 2026
Antwort von Good Chop
Hi Tracey,
Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you loved the delicious steaks, burgers, and pork chops, though we're sorry to hear the marinated chicken was too salty for your taste. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Great meat, but frustrating customer service and broken promotional promises
The meat itself is actually great—the quality and flavor of the product were completely fine. However, Good Chop’s customer service and operational execution have been highly frustrating.
We signed up under a promotion to receive a Blackstone Griddle after completing 3 orders. We chose a monthly cadence specifically so we would receive the griddle by late September in time for tailgating season. Unfortunately, our second order arrived missing half of the items. When I contacted support, they couldn't ship the missing items and only offered compensation. I specifically asked the representative if this adjustment would impact our Blackstone promotion, and they explicitly assured me it wouldn't since the mistake was entirely on their end.
Fast forward to today (September 30th): we just received our 4th order and still had no email about the griddle. When I reached out, a new representative informed me that the previous compensation did break the promotion's fulfillment logic, and that our 4th order was now triggering it.
We actually almost canceled after the 3rd order, but decided to try a few new cuts before walking away. Had we canceled like we planned, we would have missed out on the promotion entirely because of their internal tracking error. Now, they are telling me to wait up to another 14 days for the promotional email. This means that if I hadn't already decided to cancel the membership, I would have received 5 full orders before even getting the griddle that was promised after 3.
To make matters worse, despite admitting to two separate failures (the initial shorted order and the incorrect information from the first rep), there was no offer to make it right or expedite the process. I was simply given an apology and told to wait.
As a former Operations Manager, I know how customer service should be handled. One mistake is understandable, but repeating a failure and refusing to offer meaningful recovery to a customer is unacceptable. Good product, but the backend support and promo fulfillment are deeply flawed.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi Garrett,
Thank you for sharing candid feedback. While we are glad to hear you enjoyed the quality of our meats, we sincerely apologize for the frustration, broken promises, and lack of clarity surrounding the Blackstone promotion.
We want to be transparent about how the promotion works behind the scenes:
Qualifying Box Criteria: Per our promotional terms, each order counted toward the 3-box requirement must be fully paid without credits, refunds, or compensation history. When a box receives compensation, even for an error on our end like missing items, that specific box no longer qualifies toward the count. Purchasing a subsequent box replaces it, which is why your 4th order became your final qualifying box.
Redemption & Delivery: Once qualifying boxes are complete, Good Chop issues a voucher code valid for redemption on Blackstone’s website. We do not promise a specific delivery date for the physical griddle because final order processing and shipment timelines are managed directly by Blackstone, outside of our fulfillment system.
We failed to clearly state this in communications with you. Our initial representative gave you incorrect information by assuring you the compensation wouldn't impact your promo progress, and our team failed to offer meaningful service recovery after recognizing that mistake.
We've requested more information from you so that a Customer Care Manager can reach out to your directly.
Sincerely,
Good Chop
Antwort von Good Chop
Hi Ron,
Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you experienced great service and loved the awesome cuts of our products. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Poor Customer service
Let me first say that I am not reviewing the quality of their product - since it hasn't even arrived yet, despite being promised 2 days ago. I am instead reviewing their customer service.
The day my order was supposed to arrive, I checked my account to see if there was an update. And there was, it said my delivery was a "past order" and offered no way for me to check on it.
So I called customer service. They apologized for the mix up and told me my order was delayed. No big deal. But they also said i would get an email "within 10 minutes" to update me, No such email arrived.
So I decided to use the online chat customer service, since the phone reception with the call was a bit spotty. The new customer service representative told me that no, my order was not delayed and it would arrive by 8pm and to just check my tracking number. When I said, again, that I did not have a tracking number, I was transferred to my third customer service representative.
This one told me that they checked the tracking and it would arrive by 8pm. I asked for the tracking number, and they said they didn't have one. When I asked how did they track it then, they told me "our delivery window is from 8am to 8pm. if your order has not arrived by 8pm, contact us back."
That was the line they kept repeating. And when I finally got an email from Good Chop stating that my order was delayed, the customer service representative denied that and kept saying it would arrive by 8pm.
They then claimed, when i asked for a supervisor (yes, I know, how "Karen" of me) that they were the highest level of customer service available.
Well, by 8:30 the order had not arrived. So I called again and was told that my issue was expedited and that it had, indeed, been delayed. When I asked how it was that I had been told it wasn't, I got no answer.
Needless to say, my order still hasn't arrived and I will NOT be continuing with Good Chop.
No matter how good their meat ends up being, if and when I actually get it, it is not worth this inconvenience when I have a good grocery store down the road.
Update: my package arrived today. I still havent tried the meat.
The box was delivered by a person driving a UHaul rental vehicle, and was placed directly in front of my door making it difficult to open the door.
All the dry ice was gone and the packaging was only mildly cool to the touch. The steaks were still frozen but the "free" bacon was no longer frozen.
The portions seem very small, especially the bacon, which consisted on 5-6 slices.
I will be canceling my subscription.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Good Chop
Hi David,
Thank you for sharing your experience. We are sorry for the terrible first impression, the frustrating runaround, and the miscommunication regarding your delivery.
We pulled up your account to investigate what happened with your shipment: while your box is currently in transit with the carrier, it is not out for delivery yet, which breaches our standard 1-to-2-day transit window. Our policy is to email customers as soon as we are notified of a carrier delay, but we recognize the timing fell short here and we are actively working on making those notifications more prompt.
It was completely unacceptable for our agents to give you conflicting information, promise an 8:00 PM delivery without verified tracking, or deny your request to speak with a supervisor. A Customer Care Manager will be reaching out to you directly today to oversee your package and ensure your account is properly taken care of.
Best,
Good Chop
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