Official Gatwick Airport Parking Bewertungen 

20'568
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Easy booking, can be cancelled if needed. Loved that that barrier rose automatically having read our numberplate, so no tickets required. Car park only about five minutes covered walk from the north t... Mehr ansehen

Bewertet mit 4 von 5 Sternen

It’s a little confusing finding where to go and not driving in and out by accident, but customer services explained how to make sure we didn’t pay twice! Good shuttle service and car was safe and secu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

An expensive but excellent service, smooth, hassle-free and a short walk to departures (and from arrivals). I would award 5 stars had the instructions been fuller as to the process and directions to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've used Gatwick parking twice now, parking at north and south terminals at different times. It's all very easy to book online, directions are available on Google Maps and other apps too. When I ha... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Internationaler Flughafen
  2. Parkplatz
  3. Öffentlicher Parkplatz
  4. Parkservice

Vom Unternehmen geschrieben

Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

20'568 Bewertungen

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1 Stern

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4.6

Alle Bewertungen

(20'568)

3'886 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

POOR SIGNAGE

Once we found the correct entry it was fine but he signage for valet parking was poor and we got in the wrong lane forcing us through the drop-off area which cost another £10..... Pick up was very straight-forward.

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Graham

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick due to finding the pickup straight forward and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 5 von 5 Sternen

Great experience from start to finish

Great experience from start to finish

21. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Naomi

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the experience great from start to finish and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 5 von 5 Sternen

It was easy to park our car we had…

It was easy to park our car we had plenty of room to unload the cases and a very short walk into Gatwick North Terminal. Trolleys were near and handy for our cases. On our return it was we’ll sign posted to the car park and the directions on the card to the office to collect our keys was straight forward.

7. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Dave

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding it easy to park and straight forward, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 5 von 5 Sternen

No muddy field here.......

Used the official Gatwick Parking for a week and must say it was really good. Car park is a short distance from the terminal and the bus service was very frequent and the driver helpful. Nice to know my car was secure and not parked in a field or being used as a taxi while I was away....

13. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Mrs S Singleton

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the service secure with a short shuttle transfer to the terminal and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 1 von 5 Sternen

Unlikeable.

Literally price went up whilst checking out. By7 quid. Account or not, regular user or not they don't care about customers and always harp on about demand. In 3 minutes? Gatwick know they can do what they like and have an arrogant sense of control over customers. Such an unlikeable organisation. Oh and last week they misplaced my keys in valet. Took a while to locate. Glad someone had not driven off in my car and i was left with an old reanault. Whatever system they have is not great.

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Simon

Thank you for taking the time to share your feedback.

We're sorry to learn of your experience when making your car parking booking and that the price changed while checking out and we're also sorry to learn of your experience with our Valet Parking Team.

We aim to provide the highest quality service and care to all of our customers using our services and we're disappointed to hear of your recent experience.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.

Kind regards
Gatwick Customer Services

Bewertet mit 1 von 5 Sternen

Absolutely rubbish service and car…

Absolutely rubbish service and car comes back damaged.
No acknowledgment

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Tara

Thank you for taking the time to share your feedback.

We're sorry to learn of your experience with our car parking Team.

We aim to provide the highest quality service and care to all of our customers using our services and we're disappointed to hear of your recent experience.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.

Kind regards
Gatwick Customer Services

Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service! Excellent price. It was very easy to check my car in and to collect. The bus stop was just by the arrivals door and waited around 3 mins. I would definitely recommend and will be using again. Thank you so much.

21. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Joanna

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the service fantastic and the price excellent, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 5 von 5 Sternen

Very efficient and courteous drivers

Very efficient and courteous drivers

16. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Gina

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the drivers efficient and courteous, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 5 von 5 Sternen

Easy parking

Easy parking , excellent service good money value

13. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Rui Campos

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience and that you found it easy to park at Gatwick with good value for money also offered. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 5 von 5 Sternen

Valet Parking

Valet Parking - expensive but super convenient
This is the third time we have used valet parking and it is a lot more expensive than the park and ride options but we love the convenience of it. The car was waiting for us when we arrived back from holiday and keys were handed back with no hassle. The charge also covers the airport tariffs so there is nothing else to pay on exit of the car park.

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Rosie Jones

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experiences when using our Valet Parking car park and that you’ve found it to provide a convenient and reliable service, with your car ready and waiting for you upon your return. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 4 von 5 Sternen

Parking experience

Extremely easy to book and directions to parking very clear. Experience was let down by entrance barrier not recognising car number plate and hence the booking. So had to take ticket which meant exit likewise did not recognise booking and had to seek assistance to avoid being charged again.

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Chris Riley

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience and that and that you found our pre-booking process and travel directions easy to follow, we’ll ensure your feedback regarding the barrier recognition issues is shared with the relevant department. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 5 von 5 Sternen

Instructions clear and very easy to navigate,

Instructions clear and very easy to find, Still within the North Terminal Area, Better than Park and Ride as the closest, Cost was competitive and with offers being sent I take full advantage, Bus is so quick both ways and staff always helpful, I lost my ticket 🤔 but really helpful so I didn’t have meltdown, Always use now as it doesn’t trigger me, other parking around always stressed me out as directions and instructions blew my mind,

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Ange Channing

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you’ve found our travel directions and signage easy to follow, with competitive prices also offered, alongside assistance when needed by our helpful onsite staff. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 2 von 5 Sternen

Came back to a flat tyre and car not charged for 2 hours that I had paid for

Have used the Gatwick Valet parking service 3 times now, first 2 no problem at all, however the last time was far from smooth:
- Drop off all ok
- Collection was not:
1) On arrival back at the airport, my car app was telling me there was low pressure in tyre. On getting to my car the tyre was flat with a nail in it. I managed to pump it up and get to a garage to get it replaced, it was therefore obvious the car had been driven there by the driver from the parking space so was both dangerous and illegal.

2) On arrival at the reception my keys were not in the place the computer said they should be. I had to wait 5 minutes while the guy tried to locate them. There were 2 other people there who were also waiting for their keys and cars to be found.

3) I paid for 2 hours EV charging, the car had been put on charge 15 mins before my arrival, meaning I have been charged for something I didn't actually receive.

When it goes smoothly it is great, when it doesn't the experience is a nightmare.

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Mr Robert Owst

Thank you for taking the time to share your feedback.

We're sorry to learn of your experience with our Valet Parking Team.

We aim to provide the highest quality service and care to all our customers using our valet services and we're disappointed to hear of your recent experience.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.

Kind regards
Gatwick Customer Services

Bewertet mit 5 von 5 Sternen

Gatwick Mid Stay Parking

Easy Access. Really Near to the Terminal.Four Days Secure parking. The price paid was more than reasonable.

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Jorge Ivan

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience when using our Mid Stay North car park and that you’ve found it to provide convenient access to the terminal building, alongside good value for money. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 5 von 5 Sternen

Ease and speed of arrival and collection

Easy to book on line. Price comparable with Taxi return fare. Easy access to Departures and Arrivals. Courteous and helpful staff.

8. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Chrissy

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience and that you’ve found it easy to pre-book parking at a competitive price, with our car park providing convenient terminal access and managed by our helpful onsite staff. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 5 von 5 Sternen

Prompt and secure service.

Prompt and secure service.

7. Juli 2026
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Antwort von Official Gatwick Airport Parking

Dear Ed Booker

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to provide reliable and secure parking. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 5 von 5 Sternen

Easy parking facilities

Easy parking facilities
No leaving keys Excellent bus service 👍

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Patrick James McCarthy

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you’ve found it easy to use our parking facilities with a reliable shuttle bus service also provided. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 4 von 5 Sternen

South terminal valet parking

South terminal valet parking, Convenient 2 minute walk to departure lounge, polite and reliable staff. Excellent service but very expensive for 1 week parking.

12. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Michael

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience when using our Valet Parking service and that you found the car park to provide convenient access to/from the terminal building, with our polite staff on hand to help. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 4 von 5 Sternen

The cost of parking as opposed to a cab is better for where we live

The cost of parking as opposed to getting a cab is slightly cheaper and the thought of jumping in your car rather than wait for a cab to find you is a no brainer.
The only downside was as a newbie to parking at the airport we found clear instructions to be missing; received a lot of emails regarding extras like booking a lounge but nothing as straightforward as a basic map to show you to the area you should park in.At three o’clock in the morning trying to navigate where to go is fairly stressful, luckily we found a phone number and a helpful human who explained how to get to the far side of the parking area.The other bonus is the frequency of buses and plentiful well signed stops. You are dropped off at the airport and collected on the way back just as efficiently.
Now we know the drill, next time will be easy?!

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear Tony and Deb

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick and that you found our car park to be competitively priced, with a reliable shuttle bus service provided to/from the terminal building, please rest assured we’ll share your feedback regarding our online and pre-booking directions with the relevant department. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Bewertet mit 5 von 5 Sternen

Really easy parking.

Really easy parking and helpfull staff, use this parking now everytime im off out the country.

9. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Official Gatwick Airport Parking

Dear John Sedge

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience and that you’ve found it east to park at Gatwick with our friendly staff on hand to help when needed. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

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