It’s a little confusing finding where to go and not driving in and out by accident, but customer services explained how to make sure we didn’t pay twice! Good shuttle service and car was safe and secu... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
An expensive but excellent service, smooth, hassle-free and a short walk to departures (and from arrivals). I would award 5 stars had the instructions been fuller as to the process and directions to... Mehr ansehen
Used valet parking at Gatwick North. So convenient for access to the terminal and Sofitel hotel. I’ve used this service many times, professional, efficient and never had any problems. Drop off is quic... Mehr ansehen
Unternehmen hat geantwortet
I've used Gatwick parking twice now, parking at north and south terminals at different times. It's all very easy to book online, directions are available on Google Maps and other apps too. When I ha... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Kontaktinformationen
Horley, RH6 0NX, Gatwick, Vereinigtes Königreich
- gatwickairport.com/parking
4.6
Hervorragend
20'563 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
TOO MANY POP UPS AND OPTIONS TO UPGRADE
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Customer
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear that during the recent booking you made you felt that ther were too many pop ups and options to upgrade.
We would expect our online booking system to only offer services and offers relevant to the product being booked and we are sorry that this was not the case on your booking.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Car Parking 23 June 2026 for nearly 3 weeks
Very easy to find and the staff were excellent.
The only comment I would make is that the staff during the collection should point out where the Car is ready for collection, i.e. the card given shows the location and floor.
Booking Process greta, staff brilliant!
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Babu
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to find with excellent staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book
Easy to book, very good directions made it easy to find car park
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Bernard
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book with good directions and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy quick and good value
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Steve
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy, quick and good value, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Could be more clear signage at Gatwick
Could be more clear signage at Gatwick
12. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Smooth and easy
Smooth and easy ! Park car up and don’t need to worry until you get back from your holidays , highly recommend
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Mark
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking smooth and easy, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great service easy to use
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Paul
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service easy to use and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Recommended
Easy to book online, reasonably priced and directed to empty spaces once inside the car park.
It would be better if the South terminal car park had an option to upgrade to business parking.
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Paul
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and reasonably priced, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
All ran smoothly and car ready to…
All ran smoothly and car ready to collect on return. Initially can be difficult to find in the airport complex. Better signage would help.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Paul
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to the parking running smoothly and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very courteous and helpful staff on…
Very courteous and helpful staff on site.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Michael
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the on-site staff courteous and helpful, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
You keep your keys, no-one else drivers your car.
You just drive up to the barrier which opens automatically, park your car in the designated area for the day, put the keys in your pocket and catch the bus from the nearest bus stop. On your return once you land you just go to the designated bus stop to make the return to your car, remember to note the bus stop, parking area and row where you left it.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Steve
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to being able to park yourself and keep your keys, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very easy to book
Very easy to book, you keep your keys and leave your car in a secure carpark. Regular shuttle bus to the airport
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Miss Thompson
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking very easy to book, secure and with a regular shuttle bus to the terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book easy to find and easy to…
Easy to book easy to find and easy to park. Cannot do better than that. Have used Gatwick parking again in October.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Andrew
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book, easy to find and easy to park, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
POOR SIGNAGE
Once we found the correct entry it was fine but he signage for valet parking was poor and we got in the wrong lane forcing us through the drop-off area which cost another £10..... Pick up was very straight-forward.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Graham
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the pickup straight forward and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great experience from start to finish
Great experience from start to finish
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Naomi
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the experience great from start to finish and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It was easy to park our car we had…
It was easy to park our car we had plenty of room to unload the cases and a very short walk into Gatwick North Terminal. Trolleys were near and handy for our cases. On our return it was we’ll sign posted to the car park and the directions on the card to the office to collect our keys was straight forward.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Dave
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to park and straight forward, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
No muddy field here.......
Used the official Gatwick Parking for a week and must say it was really good. Car park is a short distance from the terminal and the bus service was very frequent and the driver helpful. Nice to know my car was secure and not parked in a field or being used as a taxi while I was away....
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Mrs S Singleton
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service secure with a short shuttle transfer to the terminal and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Unlikeable.
Literally price went up whilst checking out. By7 quid. Account or not, regular user or not they don't care about customers and always harp on about demand. In 3 minutes? Gatwick know they can do what they like and have an arrogant sense of control over customers. Such an unlikeable organisation. Oh and last week they misplaced my keys in valet. Took a while to locate. Glad someone had not driven off in my car and i was left with an old reanault. Whatever system they have is not great.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Simon
Thank you for taking the time to share your feedback.
We're sorry to learn of your experience when making your car parking booking and that the price changed while checking out and we're also sorry to learn of your experience with our Valet Parking Team.
We aim to provide the highest quality service and care to all of our customers using our services and we're disappointed to hear of your recent experience.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Absolutely rubbish service and car…
Absolutely rubbish service and car comes back damaged.
No acknowledgment
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Tara
Thank you for taking the time to share your feedback.
We're sorry to learn of your experience with our car parking Team.
We aim to provide the highest quality service and care to all of our customers using our services and we're disappointed to hear of your recent experience.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Fantastic service
Fantastic service! Excellent price. It was very easy to check my car in and to collect. The bus stop was just by the arrivals door and waited around 3 mins. I would definitely recommend and will be using again. Thank you so much.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Official Gatwick Airport Parking
Dear Joanna
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service fantastic and the price excellent, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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